The Pottinger Hong Kong

The Pottinger Hong Kong Reviews

The Pottinger Hong Kong

74 Queen's Road Central (Hotel Main Entrance: 21 Stanley Street), Central and Western District, Hong Kong, ChinaView Hotel Details
The Pottinger Hong Kong
The Pottinger Hong KongThe Pottinger Hong KongThe Pottinger Hong Kong
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Guest Reviews of The Pottinger Hong Kong

9.1/10
Great
341 review
Verified reviews
Location9.3
Amenities8.8
Service9.0
Cleanliness9.4
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All reviews(341)
Positive reviews(330)
Reviews with photos/video(69)
Easy to get around(25)
Friendly front desk staff(17)
Convenient for shopping(17)
Perfect for business trips(13)
Would stay again(11)
Well decorated(10)
Near shopping area(10)
Large bathroom(6)
Negative reviews(11)
Guest User
Classic Room
Stayed in Sep 2025
Solo traveller
60 review
10/10
Outstanding
Posted on Oct 26, 2025
Very convenient, the hotel is a bit old and a bit noisy. But room is relatively big and clean. Got upgraded this time so it’s nice.
Response from Property: Dear Guest,Thank you for staying with us and we hope to welcome you back again very soon. Best Regards Bonnie Lau General Manager The Pottinger Hong Kong
M794613****
Classic Room
Stayed in May 2025
Business traveller
6 review
9.5/10
Amazing
Posted on Jul 6, 2025
* The hotel's decor and style definitely feel tailored for female guests. * The front desk staff were very helpful and spoke excellent Mandarin. * If you order takeout, the front desk will personally deliver it to your room. * The lobby on the first floor offers a selection of trendy travel magazines for guests to browse. * The hotel is quiet, with excellent soundproofing. * A complimentary water dispenser is available for guests.
Original textTranslated by Google
Response from Property: Dear guest, thank you for your recent stay with us and for sharing your experience. We are committed to continuously improving our service quality. We look forward to welcoming you again soon. Sincerely, General Manager of Central Hotel,
Melodyyyyy913
Classic Room
Stayed in Jun 2025
Couple
9 review
9.0/10
Great
Posted on Sep 8, 2025
Excellent soundproofing, a spacious bathroom, and the Bluetooth speaker was superb.
Original textTranslated by Google
Response from Property: Dear Guest Thank you for staying with us and we hope to welcome you back again very soon. Best Regards Bonnie Lau General Manager The Pottinger Hong Kong
M25449****
Classic Room
Stayed in Feb 2025
Family
5 review
9.7/10
Amazing
Posted on Mar 30, 2025
My stay was excellent! The front desk staff were incredibly friendly. I'd particularly like to highlight how genuinely nice they were!
Original textTranslated by Google
Jieke
Classic Room
Stayed in Aug 2025
Business traveller
5 review
8.5/10
Very Good
Posted on Sep 17, 2025
The room's location is excellent, making it very convenient for getting around. Although the room isn't large, it was quite clean.
Original textTranslated by Google
Response from Property: Dear Guest Thank you for staying with us and we hope to welcome you back again very soon. Best Regards Bonnie Lau General Manager The Pottinger Hong Kong
ParvezM
Classic Room
Stayed in Jul 2025
Solo traveller
3 review
10/10
Outstanding
Posted on Aug 17, 2025
Amazing location in Central HK Room & loo size excellent by HK stds Cleanliness and service top class
Response from Property: Dear Guest,Thank you for staying with us and we hope to welcome you back again very soon.Best RegardsBonnie LauGeneral ManagerThe Pottinger Hong Kong
Guest User
Deluxe Double Room
Stayed in Jul 2025
Business traveller
10 review
6.5/10
Posted on Aug 15, 2025
Even we paid the full payment directly in hotel in advanced, but when our client check-in the hotel, their service team mentioned that they cannot find corresponding booking and payment record, it's quite disappointed on such arrangement. Of coz finally they could find back the payment result and able to check-in successfully. But the impression is quite back and we need to keep waiting for a long for their checking ....
_M1391619****
Classic Room
Stayed in Jun 2025
Business traveller
7 review
10/10
Outstanding
Posted on Sep 10, 2025
For a hotel in Central, the room wasn't too small. It's located right on Pottinger Street, and the building felt quite old. There are plenty of eateries nearby, and it's also very close to the Mid-Levels Escalators.
Original textTranslated by Google
Response from Property: Dear Guest Thank you for staying with us and we hope to welcome you back again very soon. Best Regards Bonnie Lau General Manager The Pottinger Hong Kong
polly;-)
Classic Room
Stayed in May 2025
Family
9 review
10/10
Outstanding
Posted on Aug 8, 2025
Right on Graham Street in Central. Super convenient for dining, and Lan Kwai Fong is easily accessible too.
Original textTranslated by Google
Response from Property: 尊敬的賓客, 感謝您最近下榻本酒店,並分享您的住宿體驗。酒店一向不斷求進,努力提升服務質素。我們期待不久將來再次迎接您光臨。 此致 中環•石板街酒店 劉綺薇 總經理
Guest User
Deluxe Double Room
Stayed in Aug 2025
Solo traveller
4 review
10/10
Outstanding
Posted on Nov 11, 2025
Perfect location and lovely interior. Very clean hotel and very polite staff.
Guest User
Classic Room
Stayed in Sep 2025
Business traveller
51 review
10/10
Outstanding
Posted on Oct 24, 2025
super nice with incredible service, will visit again. Thank you
Response from Property: Dear Guest,Thank you for staying with us and we hope to welcome you back again very soon. Best Regards Bonnie Lau General Manager The Pottinger Hong Kong
Deborah-Anne
Classic Room
Stayed in May 2025
Solo traveller
16 review
10/10
Outstanding
Posted on Jun 9, 2025
The Pottinger Hotel is a little slice of heaven! Located in a bustling part of Hong Kong, entering the lobby through heavy doors, it is a welcome oasis of elegance and understated beauty. The rooms are well appointed with the lush furnishings and carefully considered decorations. The bathrooms with both the bath and rain shower are a slice of heaven. Well worth a visit and stay!
Response from Property: Dear D‍e‍b‍o‍r‍a‍h‍-‍A‍n‍n‍e,Thank you so much for your incredible feedback! It's wonderful to know that you appreciated the elegance of our lobby, the thoughtfully appointed rooms, and the heavenly bathrooms.Your kind words mean a lot to us, and we are thrilled that you enjoyed your stay.We look forward to welcoming you back soon.Best Regards,Bonnie LauGeneral ManagerThe Pottinger Hong Kong
M15060****
Classic Room
Stayed in May 2025
Business traveller
7 review
10/10
Outstanding
Posted on Jul 5, 2025
The interior design is very stylish and chic. I heard that all the lobby furniture is original Fendi.
Original textTranslated by Google
Response from Property: 尊敬的賓客, 感謝您最近下榻本酒店,並分享您的住宿體驗。酒店一向不斷求進,努力提升服務質素。我們期待不久將來再次迎接您光臨。 此致 中環•石板街酒店 劉綺薇 總經理
agnes72
Classic Room
Stayed in Mar 2025
Couple
27 review
10/10
Outstanding
Posted on Apr 9, 2025
Always a pleasure to stay here. The location is incredibly convenient, and the rooms are very clean.
Original textTranslated by Google
Response from Property: 尊敬的賓客, 感謝您最近下榻本酒店,並分享您的住宿體驗。酒店一向不斷求進,努力提升服務質素。我們期待不久將來再次迎接您光臨。 此致 中環•石板街酒店 劉綺薇 總經理
FedericaS
Deluxe Double Room
Stayed in Mar 2025
Travelling with friends
18 review
10/10
Outstanding
Posted on Apr 7, 2025
Location is amazing, the space of the room was very good (considering the average in hk). Very clean and good service.