Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Oct 23, 2025
Guest User
It was our first ryokan experience and it was absolutely stunning. There are a few rooms in ryokan and we were the only guests for that night. The room was very spacious and had tiny cute details. Onsen and kaiseki dinner became absolute favorites. The dinner and breakfast were served in our room that added intimacy to the process. Everything was delicious.
The ryokan team was super friendly and ready to help with all the questions we had. As we were the only guests, we were allowed to use the onsen together as the private one — wow!
It was truly authentic experience — we would definitely recommend to visit this place.
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Price per night from:PHP 30,820
Posted on Nov 16, 2025
Guest User
This was our first stay, and we were greeted immediately upon arrival and received kind support throughout our stay, making us feel at ease. We enjoyed making marshmallow sandwiches over a campfire, riding on the swings, and watching the adorable sheep roaming freely on the grounds. Just outside the front door, we could see the sheep, and the children enjoyed feeding and petting them, giving them experiences they wouldn't normally have. The air conditioning in the guest rooms was comfortable, allowing us to relax in a warm space, enjoy the view outside, and sip wine. We would definitely like to stay again. Next time, I'd like to try the hot tub.
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Price per night from:PHP 21,003
Posted on May 1, 2026
GebideruiruiFirst, let's talk about the positives. The environment is excellent with beautiful scenery, and the hotel facilities are comprehensive. Second, the food tastes quite good, and the half-board (dinner and breakfast) service adds a lovely touch to the experience. Third, every staff member has a wonderful service attitude. The driver uncle was especially warm and attentive, and one staff member spoke Chinese, while another provided excellent service as well. Fourth, the music in the hot spring was pleasant, and the lighting was beautiful. Finally, my only personal regret was that the private hot spring slots I booked were not ideal—one was very late, and the other very early, which led to insufficient sleep. This was probably because I didn't arrive as early as other guests, so there weren't many available times left to book.
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Price per night from:PHP 10,939
Posted on Dec 13, 2025
Guest User
A heartwarming and thoughtful mountain hotel experience.
This hotel stay completely exceeded my expectations. From the moment I arrived, I felt a deep sense of genuine hospitality – there was a dedicated shuttle service directly from the station to the hotel, saving me the hassle of dragging my luggage around.
The next day, I planned to explore the hot spring town at the foot of the mountain. The hotel proactively offered to store my luggage and deliver it to the station at the bottom of the mountain at the agreed time, completely freeing up my hands. The food was surprisingly delicious, with fresh ingredients and thoughtful pairings. The room was clean and comfortable, meticulously cleaned daily, and the common areas were also spotless.
The service throughout was attentive yet unobtrusive. From the shuttle arrangements to the luggage storage, everything was efficient and heartwarming. It's truly perfect for travelers planning a hot spring trip. I'll definitely choose this place again on my next visit.
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Price per night from:PHP 14,850
Posted on Feb 22, 2026
CelloC
Love this onsen hotel very much. My one night stay includes breakfast and dinner. All dishes are tasteful and made with heart, room is spacious. We love the 美景日式房帶露天風呂, and one cave onsen free of charge with high privacy. Nice stay and we will be back agin.
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Price per night from:PHP 5,087
Posted on Jul 2, 2025|Seaside Deluxe (Ocean View Japanese-Western Room With Terrace)
Trip LOVERss
The room was spacious and comfortable, providing a serene atmosphere for relaxation. The onsen facilities, along with the provided Japanese bath suits and slippers, added a delightful touch to the experience.
The breakfast buffet featured a variety of healthy Japanese options, which I found both satisfying and nourishing. Additionally, the view of Kobe Tower from my room was a charming highlight.
The hotel's design reflects a refined minimalistic luxury, creating an elegant and calming environment. Overall, I highly recommend this hotel for anyone seeking a blend of comfort and traditional Japanese hospitality.
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Price per night from:PHP 16,700
Posted on Apr 24, 2026
Fairyfloss
Perfect quiet onsen resort to unwind and relax. The kaiseki dinner was a highlight and buffet breakfast offered a great variety. Onsen is not too big, not crowded during our stay but probably will if it gets busy. The room was a decent size with good air conditioning and being away from the busy streets made for a peaceful stay. The only downside was the bathtub leaked whenever we showered. Free parking is available, though it’s located underneath the property so it’s best to drop off your bags first if you have a lot of luggage.
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Price per night from:PHP 7,001
Posted on Apr 12, 2025|Deluxe Family Room
Camilla TamI booked this place at the last minute as we wanted to extend our stay in Arima Onsen by one night and most hotels were fully-booked. I searched on *********** but couldn't find any suitable accomodation so thought to try Trip.com. This hotel came up only on this site and I was delighted to find it. At first I was concerned by the lack of reviews, but all the reviews were good and the room looked ideal for a family of four; 2 western beds and 2 tatami beds, with spacious living area and separate bathroom and toilet. It was really great value for money. The size of the room was very generous, and the facilities were great. We made use of the Onsen baths and the table tennis room during our stay. None of the staff spoke english but this wasn't an issue as they were all adept at using google translate. The location is also fine - it is situated between the town and the ropeway, so it is easy walking distance to each, which was very useful since they dont offer any shuttle service. All in all I would reccomend it for a short stay in Arima onsen as it is really good value for money.
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Price per night from:PHP 4,913
Posted on Jan 22, 2024
Anonymous User
Not a bad experience. The hotel provides free round-trip transfer service, but you can only contact the hotel from 1430 on the day of arrival. Dinner is kaiseki cuisine, mainly fish dishes, and you need to walk to the sister hotel nearby (1-2 minutes away) to enjoy it. Breakfast is a set meal and you need to stay in the hotel to eat. The open-air hot spring included in the room is very good and the hygiene level is satisfactory. Other details (including seasonal menus) can be viewed in advance on the hotel's official website.
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Price per night from:PHP 11,641
Posted on Dec 13, 2025
Anonymous User
The hotel is located in a somewhat remote area on a mountain, but they offer a shuttle service. We called the hotel from the visitor center, and a car arrived within minutes. Since we had stayed at another onsen hotel the previous night with luggage storage, we asked the driver if he could take us to collect our luggage before checking into Arima Princess Hotel. He readily agreed. The service was excellent. The hotel has indoor red bath (lighter) and silver bath, but unfortunately, there's no open-air bath. They also took us to the station when we left.
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Price per night from:PHP 5,697