"This hotel, newly opened in Rizhao in 2025, has been well-promoted, attracting many tourists from Beijing, Tianjin, and Hebei. Overall, it's pretty good, and you can tell they're working hard to make it a successful complex.
Check-in efficiency could be improved. The hotel lobby, despite its size, was still packed with people, which didn't leave a great first impression. They could learn from places like Atlantis and offer check-in at different stations to reduce the feeling of walking into a marketplace right after arriving. Room pricing could also be more reasonable. For example, rooms with bunk beds come with tickets for four adults, but these rooms are typically used by 2 adults and 2 children. They should re-price to match the occupancy or offer various options.
The hotel activities are quite rich; the iron flower show was beautiful, and the treasure hunts were fun. Breakfast could be better, as the selection felt limited during peak times. The hotel's dining prices are very reasonable, encouraging guests to eat on-site with discounts, which is a smart strategy to keep people from ordering takeout, and the food tastes great too.
Overall, there's a lot to like, but there's room for improvement!
**Facilities:** Everything is new, which is good. The bunk beds in the room are sturdy and a hit with the kids – simple, practical, and good-looking. Some facilities in the amusement park aren't open yet, but generally, I can't fault the facilities.
**Hygiene:** For a large chain, cleanliness is a basic requirement, and they've met it.
**Environment:** As a complex on the coastline, it's very convenient for beach access. The card-key activated foot-washing station is a thoughtful touch, helping to keep the hotel clean and fresh upon returning.
**Service:** The service here is excellent. The butler contacted us in advance and was always available online, sometimes even sending gifts, which was a nice touch. Our butler, Dou Dou, provided great service, ensuring our room was ready promptly and allowing us a 1-hour late check-out."