Baiyun International Hotel

The hotel was doing renovations early in the morning without communicating with guests beforehand, resulting in a terrible experience.

Can you believe that such a five-star hotel has no TV signal, no Wi-Fi, and a gap in the door? Although I booked a special room, it was also one of the rooms in this hotel. Because they were renovating, some rooms had no TV signal and no Wi-Fi. He gave such a room to the special room, and did not inform in advance that the special room had no TV signal and no Wi-Fi.  And there was such a big gap after the door was closed. You can see the photos. I only found it when I knocked on the door outside the next day. It can be seen how big a safety hazard there was the night before. The next day, because of my complaint, I was transferred to a new room. It was a newly renovated room, but the shower room flowed directly from the door gap to the bedroom. Because the tiles in the bedroom were not clear, we almost slipped when we came out of the shower room. The photos could not show the water flow because of the reflection of the tiles. The whole picture looked like the room was soaked in water. As such a five-star hotel, can such a room still be sold to customers? Don’t you think it damages the image of your five-star hotel?

I'm speechless. How could it be so shabby? As one of the best hotels in Huadian, it's a disgrace to Huadian for arranging for out-of-towners to stay here. I've stayed in the back building before, which was alright, but yesterday I was assigned to the front building, which was incredibly run-down. The cabinet doors were off, the carpet was filthy, and the room was simply... truly awful!!!! It's down to the standards of Jincheng Road, and it can't even compare to Hanting or Yilai Huayu hotels.

1. If you can't stand the sarcasm and sarcastic remarks from the front desk staff, don't go. 2. If you go and ask why the price increases after canceling and rebooking, you'll be told you can't afford it and there are plenty of other options outside. 3. If you can't stand a noisy room, don't go. 4. If you can't stand waking up freezing in the middle of the night and not being able to reach the front desk by phone, don't go. 5. If you booked the room through various websites, don't go, because you'll be told there are no rooms available; you can get a room if you pay at the hotel. 6. Never make requests to the front desk staff; they'll harass you and make you question your existence. 7. If you ask for a quiet room, you'll be told that's how it is for rooms around 100 RMB; if you pay 300 RMB, this is how it is. 8. If you accidentally knock over a damaged sign, the staff will deduct your deposit without your consent. 9. If you want a terrible experience, go and experience it!

The environment is first-class, the accommodation conditions are great, and the service is very friendly. The lady at the front desk is very nice. The room is clean and tidy, and it’s a great value. I didn’t expect to spend such a small amount of money to stay in such a high-end hotel. It’s a very value-for-money experience.

The previous comment forgot to mention an important point: this hotel provides bathrobes, but the scary thing is that after you wear one, the housekeeping staff won't replace it with a clean one. I wonder how often the hotel updates its bathrobes? Do they only replace them if the guest changes rooms? Or is it that even if you change rooms, the bathrobe doesn't need to be changed if it doesn't look dirty? It feels like they might as well not provide bathrobes at all. Also, on the third floor next to the lobby, one of the lights near the elevator flickers. Customers with a weak stomach shouldn't go into the elevator alone after 8 PM. Why? Because of the atmosphere—if you step out of the elevator and the light is flickering, and there's any noise, it could scare you to death!

The rooms in the front building all reeked of sweat, the decor looked like it was from the 1950s or 60s, the TVs and other hardware were old and worn out, and the soundproofing was terrible—you could hear everything being said next door.

7月10號入住，902號房間，首先遇到的問題是空調不製冷，後面打電話到前台要兩瓶水，前台極不難煩的説：冰箱裏有。打開冰箱，裏面是紅牛、依雲，感覺不應該是麻煩的，再找前台問：冰箱都是免費的嗎？前台又極不耐煩的説：收費的，再送水也是收費的！這還真是第一次遇到

房間乾淨，衹是一些設計不合理，淋浴很奇葩，不好用。鏡前一直亮着，影響睡眠！小電冰箱的噪聲很大！早餐正常到九點，不過是八點去的時候，很多東西就沒了，也不補充！