Guest User
October 8, 2023
We spent the weekend at Beacon Resort. We arrived late for the check-in as our journey there was met with the torrential rain. Our check-in was around 7:30pm. The resort’s staff made 2 phone calls to us before that time, and that was highly appreciated. We soon realised that our booking had a mistake, but the problem was quickly resolved via some communications with the booking personnel, and we were able to check-in 🙏. Unfortunately, on this getaway weekend of ours, the resort was very busy—-the crowds there were boisterous and highly energetic. Meal times were met with noisy and not-very-gracious diners. At the thermal springs, the scene was the same— loud laughters, loud chatters, inappropriately dressed guests (not wearing the prescribed attire at the thermal springs although the signages and rules were displayed), was a devastating turn-off. 🥺 Hence, We did not manage to experience the thermal springs. ### This a**osphere did not meet our expectation of a relaxing and serene weekend. Perhaps we will have the privilege to visit this beautiful resort again some day, when the “busy-ness” calms.### *Otherwise, please congratulate the Management on the helpful staff, clean & tidy environment, and the aesthetically superior Resort.*