Yes Hotel Imus Cavite

The Free Breakfast was undercooked scrambled eggs with egg shells in them EVERY DAY ! Asked for toast EVERY day instead of rice & was told EVERY day we dont have any bread, even with a grocery store RIGHT NEXT DOOR ! Hot water was barely warm. Elevator broken down 2 days in a row. My wife tried to order lunch from menu in room & was told NO western items were available 3 days in a row. We asked for breakfast to be delivered at 8am, the young inexperienced, untrained crew brought it up at 7am. At checkout the young crew had us wait for 12 minutes while they checked the room, then tried to charge us 300ps due to a spot of blood from my foot on the sheet and to make sure we didnt steal a pillow..... We are in our 60's and do not need to steal a pillow from your motel. You need to train your crew in guest relations and FIRE the F&B mgr. He is incompetent & is costing your property sales revenue. We will NEVER be back.....Also breakfast was terrible every day.....

Was fined P300 because there was a “stain” on one of the towels when we checked out. Really?!? Facility looked brand new, still working out some kinks. Bathroom/toilet/shower were one room with no divider. That would be OK, but the floor was not contoured for the water to drain to the shower drain, so when taking a shower the whole bathroom flooded. Air conditioner was very noisy, but it cooled OK. Room was clean and staff were friendly. There were limited dining opportunities in the area, but the hotel offered some food options. There was a grocery store next door. If it wasn’t for being fined for a supposed stain on a towel I would consider staying again, but the fine came across as gouging. Had a future reservation for my sister’s family, but canceled that.

Great staff!