Chatan Hotels with Infinity Pools

"[No Safety for Foreign Tourists! They only protect locals, delay issues, and blame the victims. Highly NOT recommended!] While this new hotel looks nice on the outside, its management and crisis handling are completely unacceptable. On the night of May 10th, 2026, our family vacation turned into a nightmare. In the changing room of the public bath, a Japanese woman inexplicably threw my daughter’s towel and hair tie onto the floor. When I confronted her, she insulted me, shouting, ”I hate you, you are stupid!” After she insulted me, I didn't back down and continued to argue with her. She then completely lost control and rushed toward me. As I put my hand up to block her, she violently scratched the back of my hand. To protect myself and preserve evidence, I took a video of her face. I must emphasize that at that moment, both women were fully dressed; no one was recorded in a state of undress. She then started playing the victim, screaming ”Police!” and ran to the front desk to complain. The hotel's response was outrageous: 1. Lying and Stalling: The hotel staff blatantly lied, claiming they didn't know which room the guest stayed in and needed to wait until the next morning for the manager to review the CCTV. This was an obvious stalling tactic. 2. Coldness and Victim-Blaming: The next morning, the manager offered NO apology and NO concern for my injury. He coldly stated, ”Our hotel will not help you call the police. If you want to, do it yourself.” Worse, he repeatedly demanded that I delete the video evidence, claiming it violated the ”guest's privacy.” I replied, ”So because they are Japanese, they have privacy, but because we are not, it’s okay for us to be assaulted and injured without resolution?!” I refused to delete the crucial evidence. We packed our bags and left immediately. This hotel's stance is clear: The privacy of an aggressor matters more than the safety of a foreign tourist. They will only protect the locals and dodge responsibility. Stay here at your own risk!"

"Location is few min drive from American Village. Since the hotel has free bike rental service, we rode bikes to American Village (5 min) and Araha Park and Beach (1 min), hotel location is convenient. The hotel has free parking but spaces are limited. Staff is friendly and helpful. Although room is not big, it is clean, cozy and comfortable. Sea view is amazing. Toilet and shower area are separated in the room. Mattress is a bit too soft, pillows are comfortable. Breakfast or take- away style (a drink and 2-3 buns), not impressive but it is still fine as room price is very reasonable. The noise from upstairs walking is sometimes loud, we could hear the steps obviously. Swimming pool is small but has nice sea view. Overall, I like this hotel."

"Great location - just a street next to the American village, which has a variety of food options nearby and touristy stuff to do! Amazing breakfast - the hotel offered a few main course as breakfast options complemented with a salad bar. Taste of food was delicious! Stylist hotel design - the interior of the lobby is very artsy and spacious. The hotel room is nicely furbished with comfy colours and modern designs as well. Overall I had an amazing stay in there."

"Traveling to Okinawa with my family. One child and five adults. The accommodations were huge. The pool was small. But we still enjoyed it. The view was great. The location was great. American Village is a 5-minute walk away. There's a McDonald's a 5-minute walk away. Please note that you'll need to enter your passport at check-in. There's a restaurant on the first floor, and business is really good. They don't offer takeout. This was my 5th time in Okinawa, and this was the largest accommodation. If you have a large family, I recommend this place."