Kunshan Hotels with Wi-Fi

"This is undoubtedly the top hotel in Kunshan, located right in the heart of the business district. It's an imposing high-rise with a luxurious interior. The staff service was exceptional, meeting all my check-in requests and benefits. While I initially intended to give a perfect score, I've decided to offer some honest and valuable insights for future guests. On the positive side, all the staff were very dedicated. I'm not one to demand over-the-top smiles, greetings, or luggage service often hyped online; I'm perfectly capable and appreciate genuine service. The front desk staff were warm and answered all my questions, and I was satisfied with their adherence to basic service standards. The concierge staff were very approachable, and a particularly responsible and attentive male front desk staff member on the night shift really went out of his way to help me resolve an air conditioning problem. I'm genuinely grateful to him. However, there were frustrations post-check-in. If you're driving, be warned: parking is a nightmare. By 8:30 AM, many spots are already taken because this popular integrated entertainment and shopping complex draws countless local families. The narrow aisles often lead to cars meeting head-on, requiring considerable driving skill. Sometimes, a car attempting to park can block an entire row, leading to impatient waits. Given that the hotel shares its underground garage with the Golden Eagle commercial complex, parking is extremely challenging. As for surface parking, it's virtually non-existent for guests, so underground is your only real option. I also checked with a staff member who confirmed that from Friday evening to Sunday evening, parking spaces are essentially a scramble. Hotel staff acknowledged their helplessness, stating it's beyond their control. Therefore, driving guests should seriously consider this. Another crucial point: if you plan to leave, remember to register your license plate at the front desk. You won't need to re-register if you return within two hours, but you will if you exceed that. Here's the most vital piece of information: the express elevator to the 29th-floor lobby is located in **Parking Zone D**. I repeat: Zone D, Zone D, Zone D! Parking near Zone D is extremely convenient, yet it's incredibly difficult to find. Upon entering the underground garage, Zones A, B, and C are immediately visible, but Zone D is hidden away in a dimly lit, winding section – you'd be lucky to discover it. The hotel, if truly guest-centric, should install clear, separate fluorescent signs to guide guests directly there. Currently, the underground parking only vaguely points to 'Hotel' with an arrow, with such signs haphazardly placed in Zones A, B, and C. Unless you've visited ten times, finding your way for the first time is a complete blind guess. My second point concerns the air conditioning. I spoke with an engineering staff member who explained that the room's AC is centrally controlled, meaning the temperature cannot be freely adjusted. As people have varying temperature tolerances, those sensitive to heat might find this an issue. That evening, I made two requests to the front desk to lower the AC by two degrees. They were very responsive, and I wasn't the only one with this concern; I overheard similar feedback from other guests. To be fair, I was somewhat prepared for this, as Ctrip reviews already highlighted 16 negative comments about the AC, indicating a well-known, concentrated problem. To elaborate, in my room, the AC consistently displayed 25°C. Although the control panel allowed setting it as low as 16°C, the actual temperature never came close. Aside from controlling fan speed, the lowest temperature we (and other guests) managed to achieve, after persistent requests, was 23°C – this required manual adjustment by an engineer at the central control. This implies that normally, the room would hover around 25°C, making it quite stuffy and uncomfortably warm for me. While some might prefer this, those sensitive to heat should seriously reconsider. To reiterate, after communicating with the front desk from 8 PM, the temperature only dropped to 23°C by 3 AM, then reverted to 25°C by 8 AM the following morning. I acknowledge the hotel's need for cost control and strategic planning, but I strongly disapprove of saving expenses by restricting guests' ability to adjust AC temperatures, relying solely on backend central control. Furthermore, with sealed windows, I find this rather inhumane, especially during the height of summer, don't you agree? Everything else was truly excellent. The shower had great water pressure, and having two vanity sinks was convenient for two people to use simultaneously for brushing teeth, washing faces, or even hand-washing clothes. There was also an extra duvet, and the sofa was comfortably soft, big enough for one person to lie down on. The interactive on-demand TV offered a vast selection of blockbuster movies; I thoroughly enjoyed watching two Avengers films. My only minor gripe was the TV size – it felt a bit small. In this day and age, anything under 55 inches in a 5-star hotel just feels a little... modest, haha. Additionally, some room types include complimentary use of a Mini 8 and late check-out, though these perks are dependent on one's Ctrip membership tier and aren't universally available – still, I appreciate them. I didn't partake in the hotel breakfast as I slept in. If I have the opportunity to book a room in Kunshan again, I'd consider adding breakfast, *provided* I'm not roasted alive by the AC, haha. That concludes my review. I hope these insights are helpful for future guests. My perfect score goes to the night shift front desk staff – thank you for preventing me from waking up in a sweat. I'm truly grateful."

"Spacious room & comfortable bed with different type of pillows to suit you( soft & hard). Room cleanliness slightly lacking as there were stain marks on the wash basin tiles. Front desk service was speedy & staff are friendly. Location within walking distance to Kunshanan railway. Have to be sure your room not facing the railway station. The front desk was kind to allocate my request if the room not facing the railway station. Thank you. Breakfast was good especially the wanton soup. Overall the hotel is clean & comfortable hotel away from the city center but convenient to travel around Suzhou."

"Every time I bring my children to Kunshan, I will definitely choose to stay at the Yuyuan Garden Hotel. The hotel has an elegant environment, clean and spacious rooms. The children like the bathtub in the room the most, the breakfast is rich in variety, and there is a children's play area. The hotel also provides children's toiletries and slippers. If you need them, just contact the hotel staff. I am very grateful to the front desk staff Xiao He. We forgot something in the room after checking out, and contacted us in time, which made us feel very comfortable. It's really good. This hotel is highly recommended to travelers seeking quality services."

"I was underwhelmed by the Crowne Plaza. I stayed for work, but it was my birthday while I was there. I asked if they wanted to upgrade my room because it was my birthday, but they feigned that they didn't understand (I did use English). The room was OK, but the carpet was definitely not clean. It was quite warm while I was there but the air conditioner was not on as the room temperature never changed. I used the swimming pool one day. Although it looks super cool in the pictures with a big glass infinity corner, it was very much leaking. Inside the pool the tiles were falling off the edges - there was even a sign acknowledging this. On my birthday I went up for a massage. I had to go into the back to find a lady and she made like I was bothering her phone time. Then she was on the phone while giving me a massage. The massage itself was pretty much the lamest massage I have ever had in my whole life. She barely massaged my skin much less my muscles. Also, the lights were on full bright and there was no much, just the sounds coming from the weight room that was around the corner. The whole experience left me wishing I had just stayed in my room. I do understand that the massage place, although in the hotel, was not related to the hotel."

"An absolutely delightful B&B experience! The room was spotless and well-equipped. Its riverside location, nestled between the scenic area's entrance archway and the Twin Bridges, made it incredibly convenient for exploring, shopping, and sightseeing. Plus, it was wonderfully quiet at night. In the evenings, I sat by the river on a comfortable lounge chair provided by the landlady (she even thoughtfully included mosquito coils!). I enjoyed a smoke and sipped tea in the cool breeze. The landlady's attentiveness was remarkable; she repeatedly offered to bring a thermos of hot water. Watching the tourist boats pass by, observing the diverse expressions of the visitors, and listening to the melodic songs of the sculling boatmen, I simply zoned out – it was incredibly relaxing and blissful! Before I left, the owner even gifted me some small snacks. Having seen many other B&Bs and guesthouses while touring the ancient town, I can confidently say that after comparing them all, I'll definitely choose this one again for my next visit to Zhouzhuang Ancient Town."

"Kunshan Times Crowne Plaza Hotel is great, a cost-effective resort hotel. The guest rooms are spacious and bright, and every detail exudes refinement and comfort. The soft bedding made me fall asleep as soon as I touched the pillow. The morning sun shone through the curtains on the bed, and the scenery in front of me seemed to invite me to enjoy a new day. The dishes in the Western restaurant are rich and varied, and each dish is full of surprises. From traditional Mediterranean cuisine to modern creative dishes, all show the ingenuity of the chef. In addition to comfortable rooms and food, the hotel also has a well-equipped gym. While enjoying the food, I sweated to my heart's content to maintain physical and mental health and vitality. The service team of InterContinental's hotels also impressed me. There is nothing wrong with them. They always smile...~ Facilities: The rooms are large and quiet, with complete facilities and a strong sense of technology. The mattress is very comfortable, and the fully automatic toilet in the bathroom is great! Hygiene: The five-star hotel has first-class hygiene, and every environment is clean and flawless. The hotel is also equipped with electric vehicle charging piles and two underground parking lots, which is very convenient for my self-driving guests. Environment: The hotel environment is excellent, surrounded by garden roads and lakes, and there are large lawns and flower fields not far away, which is beautiful. Service: The front desk receptionist is warm and smiling, and the catering service should be improved~~~Finally, special thanks to Xu Zhuo for his warm reception and service! 1915 guests will come again."

"The hotel has thoughtful service, spacious and comfortable rooms, and a wide variety of breakfasts, especially the Aozao noodles. Although there were many people during the May Day holiday, the service was still very good. The waiter removed the plates very promptly. The transportation was also very convenient. There is a subway station not far downstairs. Overall, the experience of this stay was very good. I will continue to stay here next time."

"I suggest this hotel to be emulated nationwide. This is really the hotel with the best service I have ever stayed in. The front desk + guest room are really a store that is doing the hotel with heart. I called in advance to check in on the first day because I had to leave early to Wuxi, so I contacted if I could check in early. The front desk said no problem, they would check in for you first when you arrived. When I arrived at the hotel, I also upgraded the room type for free. The front desk will also arrange the floor and direction for you according to your preferences. The room type is also very large and the hygiene is also ok. I stayed there for a longer stay the next day and came back late. After getting the room card, the front desk also sent two breakfasts thoughtfully. Because we were going to Suzhou, the room lady might have seen that we had water. After taking it away, they thoughtfully gave me an extra bottle of water in the room (all drinks in the hotel refrigerator are free to drink). It was really heartwarming to see it when I came back tired from playing. For breakfast, there were sweet and salty tofu pudding, which really took care of the tastes of both the north and the south. There were also special Aozao noodles and Suzhou soup noodles, green rice balls, anyway, everything was prepared. I forgot to take pictures of the room. I used to run a hotel, so I might pay more attention to the details of the hotel. I really have nothing to say about this. The front desk will greet you no matter what time it is, even in the middle of the night. I really strongly recommend that Atour nationwide popularize the management of this hotel, which is much better than some 5-star hotels, and the price-performance ratio is super value✅"

"You won't go wrong choosing the Jinling brand in Jiangsu. The facilities and services are of five-star standard. Ms. Chen from the housekeeping department thoughtfully sent homemade yogurt. A male staff member from the catering department was also easy to communicate with. The hotel was also very tolerant of children's meals. It is worth staying. The Japanese food and teppanyaki grill for dinner are recommended, but the vegetables in the small hot pot and the stir-fried dishes for Chinese food need to be improved in quality."

"Great experience with attentive service and spectacular view. Staff are friendly and helpful, location of the hotel is perfect. The hotel has direct access to a beautiful park and a famous local restaurant on Level 2 and 3. Only imperfection is the smell of the sewage in the toilet, hope the hotel can look for ways to improve (e.g air refreshers etc.)"