5-Star Hotels in Kunshan

Our original booking was for a non-smoking floor, but we were upgraded to an Executive King Room on the 16th floor. The room was spacious and well-equipped with a bathtub, shower, smart toilet, and even bath salts. Despite being an older hotel, it's very well-maintained. The lobby felt a bit dim during the day, but it looked beautiful when lit up at night. The front desk staff were very professional. The young lady who checked us in spoke softly and was very kind. She personally escorted us to the guest room elevator and showed us where to swipe our card. Room service was quick to respond, delivering the latex pillows we requested (all the pillows were quite high, which wasn't ideal for me). Breakfast was just okay. There was a good variety, but most of the stir-fried and cold dishes were spicy. The bread and pastries were of average quality. Parking was available both above ground and in an underground garage, with an elevator directly connecting to the hotel lobby. The hotel is conveniently located near the highway. It's about 4 kilometers from Tinglin Garden, a 10-15 minute drive. There's also a Golden Eagle shopping center just a few hundred meters away, making dining and shopping very convenient. At less than 500 RMB including breakfast for two, the value for money is quite good right now. Staying two consecutive nights would be even cheaper. By the way, the twin lotus flowers at Tinglin Garden are currently in bloom and a sight to behold.

This hotel was a pleasant surprise and offered excellent value for money! 👍 With the Suzhou culture and tourism subsidy, we paid less than 500 RMB for a family room. 📍 **Location** * Just 3 km from Kunshan Urban Forest Park – perfect for camping, cycling, animal encounters, and kids' activities (both powered and unpowered). * A 7-8 minute walk to Mixc One for all your dining and shopping needs. * Also quite close to Metro Line 11 station. 🏨 **Hotel Facilities** * The front desk thoughtfully provides self-service items like earplugs, band-aids, and disinfectant wipes. * The family room is incredibly detailed, offering a children's toilet seat, bath bags, kids' books, and building blocks. * The room is spacious, the air conditioning is good, and the TV allows screen casting, making it very comfortable overall. * There's a splash pool on the 12th floor, open annually from June 15th to September 15th. We didn't get to experience it this time. 🍜 **Breakfast was a pleasant surprise** * The restaurant isn't huge but never had a queue, and the dining environment was comfortable. * While not a massive selection, there was enough variety for a satisfying meal, especially friendly for those with Jiangsu, Zhejiang, and Shanghai palates. * Highly recommend the mixed noodles, egg rolls, and beef brisket. * They also had herbal jelly and snacks for the kids. 📝 They even provided welcome snacks + drinks, and gave the kids toys upon check-out. The emotional value was definitely delivered! ⭐️⭐️⭐️ Overall, I highly recommend this place for anyone visiting Kunshan, especially for family trips!

The environment is great! And the suite I requested was excellent value for money, and it even had a bathtub 🛁. Manager Shao Dan was very thoughtful; she informed me in advance that I could order takeout and even accommodated my personalized requests. Many thanks! The location is also very convenient with lots of food options nearby, and the transportation is good too 👍. Overall, a great experience. Thumbs up! 👍

The room was clean, facilities well-maintained, and the bedding comfortable, making for a great stay. I even got upgraded to an executive floor during the May Day holiday, and the front desk service was excellent. The breakfast was plentiful with good quality food and drinks, and the taste suited me perfectly. The hotel's surroundings are lovely, and the room offers beautiful city views.

The rooms were spacious and clean, with a bathtub. The hotel pool was a big hit with the kids, who had a great time over the weekend, and the adults were able to relax too. The hotel service was also excellent; they gave little gifts to the children both at check-in and check-out. We had a minor hiccup during check-in when the air conditioner in one of our two rooms started leaking. However, the hotel promptly moved us to another room, reinstalled the child bed rail, and even sent up a bunch of drinks and toys. Their handling was professional and efficient. The fact that the child bed rail was screw-fixed really showed they understood a parent's concerns – thank you to the installer (I don't know their name!). The hotel is very family-friendly in all aspects, and a special shout-out to our duty manager, Ivan, who handled all our requests promptly and professionally. We will definitely bring our parents and children back to stay here again.

This stay exceeded my expectations; the overall experience was incredibly comfortable. Both the facilities and the service were exceptional, and I highly recommend it. The hotel even has a heated swimming pool, which was a great bonus. The hotel's overall decor is simple yet elegant, and the public areas are clean, tidy, and well-laid out, creating a warm and refined atmosphere. The guest rooms are spacious and bright, with good ventilation and natural light. The bedding is soft and gentle on the skin, and the mattress firmness is just right, effectively relieving travel fatigue for an excellent night's sleep. All basic room amenities are available; the air conditioning provides stable heating and cooling, hot water supply is ample and consistent, and the bathroom's wet and dry separation is very well done, clean, and odor-free, with good quality toiletries. The hotel staff as a whole are very service-oriented, friendly, and welcoming, making you feel at ease throughout your stay. The front desk handled check-in and check-out efficiently and quickly. The staff were professional and patient, proactively offering information about hotel services and local attractions, and readily answering all questions. Highly recommended!

Traveling with my kids during the summer holiday, I booked this hotel again. The facilities are still great, the bedding is comfortable, and the central air conditioning works very well. They do a good job with personalized touches; they provided kids' toothbrushes and slippers. The most heartwarming part was that since I had two children, the breakfast staff gave us two extra breakfast servings directly. The housekeeping aunties were always smiling and welcoming. Although it's an older hotel, the service quality doesn't falter. Recommended.