Sky Retreat Genting Highlands offers top-notch services and amenities, ensuring guests experience utmost comfort. Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by hotel. Shuttle offerings at the hotel enhance the ease of discovering Genting Highlands.Visitors can take advantage of the accessible parking options directly at the hotel. The accommodating team at the reception will aid you with amenities such as safety deposit boxes. Room amenities feature daily housekeeping, allowing you to unwind and make the most of your visit. Each accommodation at Sky Retreat Genting Highlands is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere.In certain rooms, the hotel offers linen service, blackout curtains and air conditioning for guest convenience and satisfaction. In select rooms, guests can enjoy a touch of amusement with the availability of television for their entertainment.Rest assured, in a few chosen rooms, you will find the convenience of a refrigerator, bottled water and instant coffee at your disposal.Sky Retreat Genting Highlands offers a hair dryer and toiletries in the restrooms of specific accommodations. Should you prefer not to venture out for a meal, the enticing culinary choices at hotel are always available for your satisfaction.Sky Retreat Genting Highlands provides a superb assortment of leisure amenities for guests to enjoy.For individuals who don't want to skip their exercise routine, visiting the hotel fitness center ensures you maintain your vitality and wellness.
XXianJennifer05102025.04.06
Pros:
It’s very cheap — only around RM100 per night including tax! Really affordable and super worth it! The room is also spacious. Parking can be waived for free!
Cons:
It’s about a 20-minute drive up to Genting First World (about 10 minutes drive down from Genting to the hotel). The location is a bit far and secluded. The reception, parking, and hotel entrance are quite far apart. Every time you go out, you need to get the parking waived, change elevators, and walk quite a bit. After getting our room card and parking ticket, we had to go to the 7th floor, exit the lift, and switch to another elevator just to get to the one that leads to the rooms. We noticed it wasn’t just us — everyone seemed lost and confused. The directions and signage were really unclear. Every time we went out, someone was asking for directions.
With a stay at this aparthotel in Genting Highlands, you'll be in the mountains, within a 10-minute drive of Genting SkyWorlds Theme Park and Skytropolis Indoor Theme Park. This family-friendly aparthotel is 6.3 mi (10.2 km) from Genting Highlands Premium Outlets and 2.9 mi (4.7 km) from Arena of Stars.
Take advantage of recreational opportunities offered, including an indoor pool, a sauna, and a fitness center.
Grab a bite to eat at one of the aparthotel's many dining establishments, which include 3 restaurants and 2 coffee shops/cafes.
Featured amenities include laundry facilities, an elevator, and a water dispenser. Free self parking is available onsite.
Make yourself comfortable in your air-conditioned apartment, which features a Smart TV. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. The bathroom features a hair dryer and slippers. Conveniences include an iron/ironing board and blackout drapes/curtains.
SSairam Korada2025.07.01
Room & Beds are clean and neat . Budget friendly stay, Recommends to people who look for low cost home stay . Good place to spend the leisure time with families & friends. Multiple varieties of food options are available at the hotels .
We book the mountain view rooms and enjoyed the morning scenics views from balcony, mountains & forest’s are dressed with the fogs .
We face the trouble with water heater , took atleast 45 mins to get the water heated . Service staff is friendly and guided us to reach hotel safe.
Yume Dream Genting Highlands offers top-notch services and amenities, ensuring guests experience utmost comfort.Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by apartment. Visitors can take advantage of the accessible parking options directly at the apartment.Each accommodation at Yume Dream Genting Highlands is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere. In select rooms of the apartment, guests can enjoy the advantage of having air conditioning available for their convenience. In select rooms, guests can enjoy a touch of amusement with the availability of television for their entertainment.Rest assured, in a few chosen rooms, you will find the convenience of a refrigerator and bottled water at your disposal. Understanding the significance of bathroom facilities in enhancing visitor contentment, apartment offers a hair dryer and toiletries within a few chosen chambers. Experience the delight of a fresh morning by savoring excellent coffee at the cafe situated within apartment. Throughout the day, engage in the entertaining activities available at Yume Dream Genting Highlands.Unwind after your day by exploring the spa and find warmth and relaxation. Each day at apartment, immerse yourself in the invigorating waters of the pool, perfect for a rejuvenating plunge or a series of revitalizing laps.
GGuest User2025.03.10
Got a free upgrade and stayed at Ion Majestic, love and wanted to try the heated pool but it was under maintenance so we wouldn't be able to try.
I was a regular at Ion Delemens before I tried to book with Trip.com, so definitely will prefer and choose to stay at Ion Majestic as it has easier access than Ion Delemens.
Killer view but I guess as not a morning person, I wouldn't prefer the bright curtains in the morning😅
Overall, 5 out of 5 still.
Very Good
96 reviews
8.4/10
Price from
£28
per night
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Located in Genting Highlands, Swiss-Garden Hotel & Residences, Genting Highlands is in the entertainment district, a 5 minutes from Genting Skyway. This family-friendly hotel is 2.9 mi (4.7 km) from Genting Highlands Premium Outlets and 5.8 mi (9.3 km) from Chin Swee Cave Temple.
Take advantage of recreational opportunities offered, including an outdoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless Internet access.
Enjoy a meal at Garden Terrace, or stay in and take advantage of the hotel's room service (during limited hours). Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee. Featured amenities include a 24-hour front desk, and multilingual staff. This hotel has 3 meeting rooms available for events. Free self parking is available onsite.
Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, as well as phones.
MMANISH WADHWANI2025.06.04
The hotel is perfectly located with stunning views of the mountains and surrounding nature – truly a serene escape. The staff were exceptionally friendly and helpful throughout our stay, which made the experience even more pleasant.
The apartment was very spacious and comfortably accommodated four guests per room. However, there were a few areas that could use improvement. The food options for vegetarians were quite limited, which was a bit disappointing. Additionally, the bellboy service for luggage had restricted timings, which was inconvenient at times.
There was also an oversight in placing the mandatory toiletries in two of our rooms, something that could easily be addressed with better preparation in the future.
Overall, it's a great place to stay for the views and comfort, with just a few service enhancements needed.
Resorts World Genting - Genting SkyWorlds Hotel is conveniently located in the popular Genting Highlands area. The property offers a high standard of service and amenities to suit the individual needs of all travelers. Service-minded staff will welcome and guide you at Resorts World Genting - Genting SkyWorlds Hotel. Each guestroom is elegantly furnished and equipped with handy amenities. The property offers various recreational opportunities. Friendly staff, great facilities, and close proximity to all that Genting Highlands has to offer are three great reasons you should stay at Resorts World Genting - Genting SkyWorlds Hotel.
MManoj Kumar2025.07.16
Rooms was good the view was soo amazing from balcony and everything was soo good, regarding service like checkin time we are 14 pax and carried own baggage to room due to overcrowded and less staff and same happened after call while check out.
When you stay at Resorts World Genting - First World Hotel in Genting Highlands, you'll be connected to the convention center, within a 15-minute walk of Genting SkyWorlds Theme Park and Arena of Stars. This spa hotel is 5.1 mi (8.2 km) from Genting Highlands Premium Outlets and 0.4 mi (0.7 km) from First World Plaza.
Relax and unwind with massages, body treatments, and facials. Additional features at this hotel include concierge services, a hair salon, and shopping on site.
Enjoy international cuisine at The Food Factory, one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Buffet breakfasts are available daily from 6:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, express check-in, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 7351 guestrooms. Cable television is provided for your entertainment. Partially open bathrooms with showers feature complimentary toiletries and hair dryers.
SSS92972025.06.23
The hotel was average overall. It was cooling, which made the stay somewhat comfortable, but basic amenities like toothbrushes, cotton buds, and other essentials weren’t provided, which was a bit inconvenient.
We mainly visited the area to attend the Heineken Refresh Event at Resorts World Awana, which was perfectly organized and very enjoyable. We also managed to visit the French Village, which was a lovely experience.
However, transportation back to the hotel after the event was a major issue. Despite the official announcement that the cable car would operate longer hours, we were denied tickets at the counter even though we arrived before 1am. That part was quite frustrating and poorly managed.
Overall, it was a mixed experience—some highlights, but also some logistical letdowns.
Ideally located in the Genting Highlands area, Resorts World Genting - Crockfords promises a relaxing and wonderful visit. The property offers a wide range of amenities and perks to ensure you have a great time. Facilities like airport transfer are readily available for you to enjoy. Flat screen television, air purifier, complimentary instant coffee, complimentary tea, mirror can be found in selected guestrooms. The property offers various recreational opportunities. Convenience and comfort make Resorts World Genting - Crockfords the perfect choice for your stay in Genting Highlands.
AAlly Yong2025.06.22
From start to finish, my stay at Resort World Genting- Crockfords was nothing short of outstanding. This is one of those rare hotels where every detail is thoughtfully curated to deliver a world-class experience.
Upon arrival, I was greeted with warm hospitality and efficient check-in. The lobby itself was stunning — elegant, modern, and inviting. The service throughout my stay was impeccable — the staff were professional, attentive, and always one step ahead of my needs without being intrusive.
My room was spacious, beautifully designed, and immaculately clean. The bed was incredibly comfortable, the linens luxurious, and the in-room amenities top-tier — from the high-end toiletries to the smart lighting and entertainment system. I also had a breathtaking view that made every morning and evening extra special.
Resort World Genting- Crockfords speaks of thoughtful planning and genuine care. The round-the-clock service ensured I was comfortable no matter the time of day. It’s a hotel that not only meets expectations but exceeds them — especially when it comes to looking after guests late into the night.
The only slight issue was the car park validation as we were checking out. The mgt took more than 40 minutes to validate the free parking. As we waited, I thought the staff could offer some drinks but they did not. Overall, still a very good experience staying at Crockfords.
Opened on April 30, 2024, Wyndham Ion Majestic Genting Highlands offers exceptional service and world-class facilities, promising guests a memorable stay in the scenic Genting Highlands.
The hotel is located approximately 17 km from Batang Kali, with many popular attractions nearby, including Snow World, Alive Museum Pahang, and Genting Bowl. Conveniently situated next to the Genting Skyway, it also provides easy access to landmarks such as the Awana Skyway and Chin Swee Caves Temple.
Each guest room is thoughtfully designed and well-appointed, featuring air conditioning and LCD TVs to ensure maximum comfort.
Guests can unwind at the fitness center, and enjoy the convenience of the hotel's concierge services, designed to make every stay seamless and stress-free.
CCrystal072272025.07.15
The check-in process is self-service via a machine, which was convenient but meant that room assignments were random — unfortunately, ours had no view at all.
The room itself was spacious and included a small kitchen, which is a nice touch. However, there were no utensils, plates, or bowls provided, which made the kitchen somewhat unusable. The cleanliness was also disappointing. The floor was visibly dirty, with many dead insects scattered around. I filed a complaint at 3:06 PM, but housekeeping did not arrive until 9:30 PM — only after I followed up a second time.
Another major issue was the toilet, which had a strong and unpleasant odor throughout our stay.
Prior to arrival, I called the hotel to confirm that both the adult and kids’ pools would be open. However, upon arrival, I was informed the kids’ pool was under maintenance and would reopen in an hour. We checked again the next day, and it was still closed. A different staff member then told us it had been under maintenance the entire time. This inconsistency was quite disappointing, especially since we had checked in advance.
On a positive note, the location is excellent — close to many attractions and convenient for families. I also appreciated the quality of the shampoo and body wash provided.
Overall, while the hotel has potential and a great location, the cleanliness, communication, and maintenance issues need serious improvement. I hope management takes feedback seriously to enhance future guests’ experiences.
With a stay at Resorts World Awana in Genting Highlands, you'll be within a 5-minute drive of Genting Highlands Premium Outlets and Genting Strawberry Leisure Farm. This 4-star resort is 7.3 mi (11.8 km) from Genting SkyWorlds Theme Park and 2.6 mi (4.1 km) from Genting Skyway.Practice your swing on the golf course and enjoy other recreational amenities, such as outdoor tennis courts and an outdoor pool. Additional amenities at this resort include complimentary wireless Internet access, gift shops/newsstands, and wedding services. If you're planning a day at a nearby theme park, you can hop on the complimentary shuttle.Grab a bite to eat at one of the resort's many dining establishments. Quench your thirst with your favorite drink at the poolside bar. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.Featured amenities include a business center, limo/town car service, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.Make yourself at home in one of the 410 air-conditioned guestrooms. Satellite television is provided for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
LLawrence_K2025.07.18
Overall awana Genting located at strategic location ; avoid the overcrowded hill top yet ones can hop on their shuttle bus to the cable car station at the premium outlet. I believe the nearby over developed construction spoiled the ecology causing noise pollution.
Located in Genting Highlands, SCAPES Hotel is within a 5-minute drive of Happy Bee Farm & Insect World and Genting Strawberry Leisure Farm. This hotel is 3.1 mi (5 km) from Genting Highlands Premium Outlets and 8.1 mi (13 km) from Genting SkyWorlds Theme Park.
Enjoy recreational amenities such as an outdoor pool and a fitness center. This hotel also features complimentary wireless Internet access and concierge services.
Satisfy your appetite for lunch or dinner at Lemon 3, a restaurant which specializes in local and international cuisine, or stay in and take advantage of the room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Make yourself at home in one of the 176 air-conditioned rooms featuring LCD televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and bidets. Conveniences include desks and electric kettles, and housekeeping is provided daily.
PPriscilla2025.06.29
The hotel reception and housekeeping teams are very welcoming. Didn't manage to get an early check-in (which is fine) due to being fully booked.
However, the room isn't entirely soundproof, you'll hear children speaking loudly to their parents, and housekeeping dragging the furniture when they're cleaning up the rooms.
Overall it was a pleasant stay, perhaps I'll return when it wasn't during the peak season.
Very Good
1429 reviews
8.6/10
Price from
£21
per night
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Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
8.8/10
Very Good
GGuest UserNice spacious room and very clean as well. Beds and pillows comfortable to sleep in. Bathroom got nice shower and spacious. Only comment is not enough noise barrier can hear noise outside like cars on the road and people walking in the hallway or corridor outside the room. Thank you.
AAnonymous UserThis property is managed by Maple Home. I’m leaving this review in the hope that it helps improve their management standards.
Based on my experience, Flash Suites has consistently offered better quality in terms of the properties they manage. Unfortunately, this wasn’t the case here.
Additionally, the key sensors at this property are not functioning properly, which affected the overall experience.
BBlitzglenThe staff were excellent & the breakfast spread was reasonable. However, the room cleanliness can be improved and my wife was bitten by bed bugs and had severe rashes over her body after the second night stay. The location of the hotel, although just beside the main road, is slightly inconvenient as you have to make a major u-turn to the hotel via the main road if you drive to the nearby shops @ the midhills area.
AAnonymous UserThe place is quite clean but the view is fantastic! It might be a bit confusing for some people to find their hotel room since they have lots of towers but if you follow the instructions and signs, you will find your room. Will come here again for sure 😊 oh you can just watch the sunrise from the hotel too!
AAzreen RamliAlthough it states apartment with Balcony & 3king bed but unfortunately it has No Balcony. It's all wrongly advertised but the customer service from trip.com is so efficient and helpful to try and get me a room with Balcony. But the new room that we received had a Balcony but only with 1 king bed. First picture is the first room we got and the second picture is with the Balcony and few thin mattress to make up for the less of bed
GGuest UserOverall not recommended for impatient person, check in process was miserable (they delayed us for an hour, then we need to pickup our room key from they housekeeper by ourself?????(CANNOT BRAIN AT ALL)), lift at windmill upon hill was miserable too during check out hour.
Access card for lift cannot be used and customer service asked us to deal with hotel’s security guard (HELLO WE CANT EVEN USED THE LIFT SO HOW WE WANT TO GO DOWN AND MEET THE GUARD), thank god some good people helped us during when up.
Only room was comfortable, but at 1.30am we smell cigarette from another room.
MMajidHad a great stay at Ion Delmon Homestay—clean, cozy, and well-located. The host was friendly and helpful, and the peaceful atmosphere made it perfect for a relaxing getaway. Highly recommended!
Ssao.Please do not book rooms at Midhills, try to read through the reviews first. To check in at a room at Midhills you'd have to first go to Geo38 residences, which is above 2 km away, not easy for walking after a journey. Even if you have a car it is incredibly inconvenient to check in and check out at a location that is 2 km away from the residence area. Beware of that. Book rooms at geo838 directly instead. We upgraded our room from midhills to geo38 for 50 rm despite already paying for the room. They don't mention it in the app.
TTayThe check-in area is very confusing... Why can't they place the lobby on the ground floor of the main building together with the car park? The signage is not very clear, and customers were made to criss-cross among different buildings. The staff is not very well trained.
I have the same negative feedback from other guests when we talk in the hotel area.
Won't be staying there again. Getting to Genting Sky Arena is a big hassle and they charge you for the shuttle bus.
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