Riu Palace Costa Mujeres - All Inclusive
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Isla Mujeres

Riu Palace Costa Mujeres - All Inclusive

Health Protected
#19 of Premium Hotels in Isla Mujeres
Blvd. Costa Mujeres, Isla Mujeres, Quintana Roo 77400, Mexico
Show on Map
With a stay at Riu Palace Costa Mujeres - All Inclusive in Costa Mujeres, you'll be on the beach, within a 15-minute drive of Playa Mujeres Golf Club and Punta Sam Ferry Terminal. This upscale property is 9.1 mi (14.6 km) from Ultramar Ferry Puerto Juárez and 10.6 mi (17 km) from North Beach.Show More
We Price Match
hotel overview picture
4.3/5Very Good·Cleanliness: 4.3
All 100 Reviews
Amenities
Golf CourseOutdoor Swimming PoolExclusive Beach AreaDivingSnorkelingSpaMassage RoomFitness RoomParkingFreeBar
All Amenities
Surroundings
Airport: Cancún International Airport
(36.0 km)
Landmarks: Cabañas "Isla Blanca"
(780m)
Landmarks: Isla Blanca
(3.6 km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Suite Suite with Sea View
1

Suite Suite with Sea View

1 King bed
Has window
Non-smoking
Bathtub
Room Details
Check Availability
Junior Suite Large Jr.Suite with Ocean View
1

Junior Suite Large Jr.Suite with Ocean View

1 Double bed
Has window
Non-smoking
Bathtub
Room Details
Check Availability
Junior Suite Jr.Suite with Frontal Sea View

Junior Suite Jr.Suite with Frontal Sea View

1 Double bed
Has window
Non-smoking
Bathtub
Room Details
Check Availability
Junior Suite with Sea View (Junior Suite*)
1

Junior Suite with Sea View (Junior Suite*)

1 Double bed
Has window
Non-smoking
Air Conditioning
Bathtub
Minibar
Sea View
Room Details
Check Availability
Junior Suite Jr.Suite with Partial Sea View
1

Junior Suite Jr.Suite with Partial Sea View

Has window
Non-smoking
Air Conditioning
Bathtub
Minibar
Electric Fan
Room Details
Check Availability
Junior Suite Jr Suite Garden View
2

Junior Suite Jr Suite Garden View

Has window
Non-smoking
Air Conditioning
Bathtub
Minibar
Electric Fan
Room Details
Check Availability
Hide Room Types

Guest Reviews(100)

4.3/5
Very Good
Verified Reviews
  • Cleanliness4.3
  • Amenities4.3
  • Location4.3
  • Service4.3
Irina
January 24, 2024
Too many people, crowds everywhere. Small property, crowds when needs to rinse sand from the feet. Nothing to do in the evenings. Poor quality of food, same one everyday. Big waives on the beach. Not for small kids.
Carlos
January 19, 2024
Transportation from the airport to hotel was a bit frustrating until we found the person at the airport, after were transported the hotel was fun and welcoming. The only thing I didn't enjoy was the food at the Japanese restaurant and ate a bad eggs that got me sick. The hotel accomodations are awesome.
Ricardo
January 17, 2024
The property was great, the staff was amazing as well as the food and drinks. The problem was the actual room (0152), as there was a bad smell of still-water every time the AC was turned on, day and it intensified at night. We made seral, and I mean several callas and request to have the issue fixed as well as complaint about the smell to the Riu team, cleaning crew and maintenance. The front desk sent the maintenance team to try and fix the issue to no avail. Additionally the toilet tank would leak water every 10-15 minutes non stop. this was also mentioned to the front desk but it was also never fixed. Six day of that horrible smell during the day and night, plus listening to the toilet tank leak was way too much and made for a difficult stay at this particular All Inclusive Resort. The cleaning lady did her best to mask the smell but it would intensify every single night. The next door also complaint about it and not sure what happen to their complaints.
Foster
January 17, 2024
The whole facility was clean, the staff was none stop keeping up with the maintenance. The staff was very polite and attentive. This is more of a family environment, nice and quiet with not too loud music. But it does turn up at night…
Amy
January 15, 2024
Beautiful beach and property. Staff was friendly and food was good. I believe they were fully book so sometimes they struggled to keep up at Pepe’s grill.
Mehrshad
December 27, 2023
Last day on rui palace december 2023: Pros: -neat hotel in general -friendly staff -new building -neat rooms - bars were ok -nice beach -good water park -nice pools Cons: -internet was horrible, 3g network or H of connect to phone network, constant interruption in wifi, slow. I was not able to do office work effectively - we had difficult time to find shadow around pools. The protection and umbrellas were hard to use.not all of us want to get bakes under the sun. Beach was good but has no shadows. In dominican we had hot like umbrellas close to ocean where we could watch our kids play or enjoy sound of ocean without dlthe danager of getting burned. - food quality was mediocre. I did not enjoy anything that was made of meat. If food is important for you this is not your hotel. -Music and night activities were moderate in quality. I expected more for a 8/10 resort.
Trisha Erica Canlas
December 26, 2023
We chose the all inclusive package and we were pleasantly surprised by the food options. The staff was very friendly and the property is gorgeous!
Carolyn
December 23, 2023
A wonderful time! The staff were so friendly and enthusiastic. We preferred to eat at the buffet, which had a large selection and variety so you can find something decent. The pools were great, but I wished they were warmer and open later. Mainly families or couples for a relaxed but fun vibe. The beach was beautiful, as was our oceanfront view. Recommend!
Sophie Lyson
December 21, 2023
Everything was great! The buffet is amazing! Food quality 👌 is 5 stars. Very clean resort and friendly staff!

Property Policies

Check-in and Check-out Times
Check-in: 15:00–24:00
Check-out: 08:00–11:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeAmerican
StyleBuffet
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

Show More

Health Protected

Quite Clean
  • 4.3/5
Health & safety measures
  • Thermometers available
Cleaning & disinfecting
  • Rooms are disinfected between stays

Property Description

  • Opened: 2018
  • Number of Rooms: 480
With a stay at Riu Palace Costa Mujeres - All Inclusive in Costa Mujeres, you'll be on the beach, within a 15-minute drive of Playa Mujeres Golf Club and Punta Sam Ferry Terminal. This upscale property is 9.1 mi (14.6 km) from Ultramar Ferry Puerto Juárez and 10.6 mi (17 km) from North Beach.

Relax at the full-service spa, where you can enjoy massages and facials. You're sure to appreciate the recreational amenities, which include 5 outdoor swimming pools, a complimentary water park, and a 24-hour health club. Additional amenities at this Art Deco property include complimentary wireless internet access, babysitting (surcharge), and gift shops/newsstands.

This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy international cuisine at Spaces, one of the property's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wind down with a drink at one of the 6 bars/lounges or 2 poolside bars. A complimentary buffet breakfast is served daily from 7 AM to 10:30 AM.

Featured amenities include limo/town car service, a computer station, and express check-in. Free self parking is available onsite.

Make yourself at home in one of the 670 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and separate sitting areas.

Services & Amenities

Outdoor Swimming Pool
Spa
Fitness Room
Bar
Restaurant
Children's Playground
Water Park
Kids' Club
Restaurant
Restaurant
No additional info available
Show More

Frequently Asked Questions

How much does it cost to stay at Riu Palace Costa Mujeres - All Inclusive?

Prices at Riu Palace Costa Mujeres - All Inclusive are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to Riu Palace Costa Mujeres - All Inclusive?

The closest airport is Cancún International Airport. It is 36.0 km from the hotel and approximately a 50minutes journey by taxi.

What are the check-in and check-out times at Riu Palace Costa Mujeres - All Inclusive?

The check-in time is after 15:00 and the check-out time is before 11:00.

Does Riu Palace Costa Mujeres - All Inclusive provide airport transfer services?

No, the Riu Palace Costa Mujeres - All Inclusive doesn't provide airport transfer services.

What amenities and services does Riu Palace Costa Mujeres - All Inclusive have?

Riu Palace Costa Mujeres - All Inclusive has the following amenities and services: Outdoor Swimming Pool, Golf Course, Exclusive Beach Area.

Does Riu Palace Costa Mujeres - All Inclusive have a swimming pool?

Yes, Riu Palace Costa Mujeres - All Inclusive has a pool. Pool type: Outdoor Swimming Pool.

Does Riu Palace Costa Mujeres - All Inclusive have fitness amenities?

Yes, Riu Palace Costa Mujeres - All Inclusive has fitness amenities.

Does Riu Palace Costa Mujeres - All Inclusive provide Wi-Fi?

Yes, the hotel provides Wi-Fi.

Does Riu Palace Costa Mujeres - All Inclusive have non-smoking rooms?

Yes, Riu Palace Costa Mujeres - All Inclusive has non-smoking rooms. Please view the hotel listing for details.

Does Riu Palace Costa Mujeres - All Inclusive provide breakfast?

Yes, Riu Palace Costa Mujeres - All Inclusive provides breakfast.

About This Property

Nearest AirportCancún International Airport
Distance to Airport36KM
Average Price FromGBP240
Hotel Star Rating5