Majestic Elegance Costa Mujeres - All Inclusive

(TL:DR) Oh my goodness! I believe Majestic Elegance Costa Mujeres has potentially spoiled us for any other all-inclusive resort for some time! What an incredible experience! It is truly an all-inclusive experience, except for their off-site excursion company (GoMajestic), and their jet ski rental opportunity (Book those at the kiosk off the main walkway towards the family pool/sky lounge area!) We didn’t have much use for the butler service (1-2 times during our stay); however, Arturo was a sweetheart and very helpful! As far as tipping goes, we were recommended by others who traveled to similar resorts (Seeing as this was our first time!), to tip $1 for each drink at the bars, and $1-3 each at meals. We also did $5/day for housekeeping, because they did have to change our linens a few times during our 5-day stay. She was such a sweetheart and so efficient, so we were glad to do so. Not sure if they have teams or not, but we realized we had the same housekeeper every time, which was really neat! I’m not particularly sure if the way we approached tipping was appropriate/enough, but they were incredibly appreciative and respectful if it wasn’t (!) Highly recommend the swim-up suite with the outdoor jacuzzi! We were in room 3010 and it was absolutely wonderful - The jacuzzi was great for when the pools weren’t super warm, but you still wanted to be in water! The bubbles were very loud, but that was the only draw back! The layout of the resort itself was almost perfectly designed! The adult side is distinctly separated from the family side; the restaurants and shops weren’t far away or in the way; plenty of space to walk around and enjoy your privacy, yet still many community spaces for meeting people and making friends if you choose to! The beach was incredibly well kept. The beach was cleaned at least twice a day, with security guards walking around every so often to make sure the resort’s privacy and lack of vendors is maintained. We felt perfectly safe to walk the beach and stand in the water every night. The security guards would smile and wave to let us know we were okay, and they were also respectful of our privacy as we stargazed and chatted, soaking it all in :) The food was delicious! They accommodated everyone’s dietary needs very well, and we had so many foods to try! The buffet is great for lunch and dinner, but be sure to put reservations in for the dinner restaurant options when needed, because you don’t want to miss out! The restaurants are all included, except the steakhouse, which we plan on trying out on our next visit! Otherwise, Mar House is fantastic! We were fortunate enough to enjoy the lobster dinner there - It was some of the best lobster I’ve had in a while, and I grew up in New England! Every time we ate, the meats/seafood were incredibly tender and flavorful! I could go on and on, but suffice it to say, we absolutely plan on visiting again, and bringing friends! The resort caters to a wide range of individuals, and we can’t wait to introduce it to our friends and family! The only thing I’d say we wished was that there was one late night community space for the young adults to hangout at after Legends sports bar/club closed, because sometimes they closed an hour early, and then there was nothing to really *do* between 1 or 2am till breakfast, and not everyone wanted to invite brand new friends to their rooms 😅 We did make some great friends while we were there though, and actually have plans to visit them in their home cities this year! I hope more international visitors will be there next time though, as it seemed to be primarily Americans at the resort when we were there (!) 10/10 experience overall, and we will absolutely be visiting again soon!

they told me that the upgrade was made on the bracelet that was "only" for ******* VIP but it turns to be the bottom of levels in access to the restaurants and areas around the hotel so i felt cheated and think this hotel does not be marked as "VIP ACCESS", besides that the room is nice but the private pool was under improvement

Property was very clean and staff was amazing! They definitely made you always feel comfortable and always checked up on you to make sure you weren’t having any issues .

This was a fantastic stay!!! I would rebook it every year!! Food is excellent!! Service is great!!! Fantastic stay!!!

This is my second time staying at this property. First time was in August 2021 and much busier. This time early December 2023 and much quieter. We enjoyed both times. In the busier season, service is a little slower, but still impecable. The last time, service was fast, friendly and attentive. The restaurants weren’t that busy and we ended up getting reservations every night we were there. The breakfast buffet is good and the lunch buffet had lots of choices. Dinner at the seafood restaurant was the best. It rained everyday, but we made the most of it. The one sunny day we had, there was a foam party at the adult only pool, that was a blast. The night club was fun. The spa was a great experience. The beach is well kept. Overall great stay. Will be back this year.

Majestic Elegance is a fantastic place to get away from everything. Once in there, you have nothing to worry about. The food is amazing. The service is spectacular. Everyone is extraordinarily friendly. It’s 30-40 minutes away from Cancun, which can be a drawback if you would like to “go into town.” But taxis take you to and from for a cost.

We really enjoyed our stay. The pools are wonderful, the beach was perfect. Our butler spoiled us. Can’t wait to go back again.

I have been to Majestic Elegance resort a few times. Of all the resorts in the Costa Mujeres area I like Majestic the best. The grounds are beautiful and clean. The facility and services are excellent and the staff are friendly and always eager to serve. The buffets are excellent with different choices from day to day. This is a mid sized resort where you can walk everywhere, unlike others where you are dependent on golf carts. One thing I am disappointed is the resort has cut back on the live band entertainment after dinner. My party always enjoyed the live music in the past where we can dance and loosen up after a long dinner for an hour or 2. This time the entertainment hovers around 45 minutes and it’s quiet time. Even the lounge and piano one man band is missing in the upper lobby area. It’s too quiet for me.