To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.4
Service4.4
Cleanliness4.4
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All reviews(77)
Positive reviews(75)
Reviews with photos/video(25)
Awesome stay(21)
Great location(18)
Loved the view(12)
Friendly staff(12)
Convenient location(11)
Delicious breakfast(8)
Easy to get around(7)
Negative reviews(2)
Guest User
Club Corner City View, Lounge Access
Stayed in Aug 2024
Family
7 review
5.0/5
Outstanding
Posted on Oct 3, 2024
Great location, steps away from the metro, and it is located the highest point of old town, so it enjoys the unobstructed amazing view. Staff were professional and attentive. We were upgraded to the ocean view roo.. breakfast was nice. Yue club lounge is a must.
Response from Property: Dear Guest ,Thank you for your wonderful review! We’re thrilled you enjoyed the location, amazing view, and attentive service. It’s great to hear the ocean view upgrade and breakfast met your expectations. We’re also glad you loved the Club Lounge. We hope to welcome you back soon! Best Regards, Fatma Kutlucan Guest Relations Manager
__Zainab_P
Corner Room With City View Non Smoking
Stayed in Jul 2024
Couples
31 review
4.7/5
Amazing
Posted on Aug 31, 2024
Lovely stay at this hotel. It’s right across from Taksim square with easy access to all major transportation. Breakfast could be better..
Response from Property: Dear Guest, Thank you for your review! We're happy you enjoyed your stay and appreciated our convenient location near Taksim Square. We’ve noted your feedback about breakfast and will work on improving it. We hope to welcome you back soon! Best Regards, Fatma Kutlucan Guest Relations Manager
Dr Anna Thomas
Corner Room With City View Non Smoking
Stayed in Jan 2025
Solo travellers
3 review
4.7/5
Amazing
Posted on Feb 6, 2025
Concierge, doormen, baggage/taxi support etc, were helpful, courteous and professional. However, the women at the reception were not. Upon check-in, as well as other queries, the interactions were not genuine and almost as if I was a bother. This should be rectified with training on how to receive international guests. Lovely stay otherwise.
Response from Property: Dear Dr Anna Thomas, Thank you for your feedback. We're pleased to hear that our concierge, doormen, and baggage/taxi support met your expectations. We apologize for the reception staff's service not aligning with our standards. Your comments have been shared with our management team to enhance our training and ensure a welcoming experience for all guests. We hope to welcome you back soon. Best Regards, Fatma Kutlucan Guest Relations Manager
Vishal Thakur
Corner Room With City View Non Smoking
Stayed in Jun 2024
Couples
15 review
4.7/5
Amazing
Posted on Aug 3, 2024
Excellent location. Perfect for all the shopping nearby. Breakfast was great and the staff were friendly. Good view from the pool as well.
Response from Property: Dear Vishal Thakur, Thank you for your wonderful review! We're thrilled to hear you enjoyed the location, breakfast, and friendly staff. We look forward to welcoming you back! Best Regards, Fatma Kutlucan Guest Relations Manager
fan
Deluxe Room With Bosphorus View Non Smoking
Stayed in May 2024
Business travellers
15 review
4.5/5
Great
Posted on Jul 17, 2024
I’m business trip in Istanbul . It’s Super convenient location and safety hotel in istanbul city center
It’s opposite the metro and easy to walk to the shopping place .
I was stayed 2 days . Unlucky , one day had people safety strike outside in the city plaza and blocked the road . In this hotel , They have good professional security team in the main entrance always . I can feels how safety of this hotel
They have one outdoor swimming pool . We enjoyed sunbath and Turkish style massage as well
I will choose this hotel next time .
Response from Property: Dear Guest ,Thank you for your great review! We're glad you found our location convenient and felt safe during your stay. It's wonderful to hear you enjoyed the pool and Turkish massage. We look forward to welcoming you back on your next trip! Best Regards, Fatma Kutlucan Guest Relations Manager
Doaa
Deluxe Room With Bosphorus View Non Smoking
Stayed in Sep 2024
Couples
20 review
3.7/5
Posted on Nov 3, 2024
Very good location AC is turned off during night which makes the room too hot curtains allow sun to lighten the room
Response from Property: Dear Doaa, Thank you for your feedback. We’re glad you liked our location. We apologize for the discomfort with the AC and curtains and will address these concerns promptly. We hope to provide you with a more comfortable stay in the future. Best Regards, Fatma Kutlucan Guest Relations Manager
Guest User
Corner Room With City View Non Smoking
Stayed in Mar 2024
Couples
2 review
5.0/5
Outstanding
Posted on Apr 4, 2024
The hotel was very nice. The breakfast is very good. The location is great. Walking distance to everything! Starbucks just there too.
Everyone is kind and polite.
Our room was lovely but toooooo small. Felt like I m on a cruise ship with that size 😅. They upgraded us to Bosporus view. Thank you we r grateful.
I would have stayed longer if the room was bigger. We did asked to get bigger room but the price to upgrade was too much. So we moved to another hotel with bigger room.
Free access to the spa. Steam bath, sauna, and the hammam but Idon’t know how to use it. There was no soap or scrub to use. Maybe people go there with their own shower stuff?
Picture of our view 😊
Response from Property: Dear Guest ,Thank you for sharing your experience! We're glad you enjoyed the breakfast, location, and the upgraded Bosporus view. We’re sorry the room size didn’t fully meet your expectations and understand the importance of comfort. Regarding the spa, soap and scrub are provided, and our team is always available to assist with any questions. We appreciate your feedback and look forward to welcoming you again in the future! Best Regards, Fatma Kutlucan Guest Relations Manager
Guest User
Corner Room With City View Non Smoking
Stayed in Dec 2024
Couples
28 review
5.0/5
Outstanding
Posted on Feb 1, 2025
Awesome location and stuff.
Keep up the good work guys.!!
Response from Property: Dear Guest, Thank you so much for your kind words! We're thrilled to hear you enjoyed our location and service. We look forward to welcoming you again soon! Best Regards, Fatma Kutlucan Guest Relations Manager
Guest User
Corner Room With City View Non Smoking
Stayed in Oct 2024
Travel with friends
1 review
4.2/5
Very Good
Posted on Jan 18, 2025
Perfect location with good access to transport. Security was good
Response from Property: Dear Guest, Thank you for your kind review! We’re glad you enjoyed our location, convenient transport access, and security. We look forward to welcoming you again! Best Regards, Fatma Kutlucan Guest Relations Manager
Anonymous User
Corner Room With Bosphorus View Non Smoking
Stayed in Feb 2025
Couples
50 review
5.0/5
Outstanding
Posted on Mar 9, 2025
Very nice hotel and nice atmosphere
Response from Property: Dear Guest, Thank you for your wonderful feedback! We're thrilled you enjoyed the hotel and its atmosphere. We look forward to welcoming you again! Best Regards, Fatma Kutlucan Guest Relations Manager
Sun
Corner Room With City View Non Smoking
Stayed in Apr 2024
Business travellers
3 review
3.0/5
Posted on May 28, 2024
I stayed in this hotel for three nights and called for service three times due to needs.
The fastest service was when the drinking water in the room was finished, it was delivered in about half an hour after calling.
Another time the bathroom towels needed to be replaced, which took about forty minutes to arrive.
The next day there were no cups available in the room, so I called room service to deliver two glasses to the room. (After waiting for two hours, until we checked out, customer service had not yet sent glasses to the room)
Even when I was about to leave in the parking lot, I had to wait at the exit gate for about fifteen minutes before someone came to help me open the automatic gate in the parking lot.
Response from Property: Dear Guest ,Thank you for your feedback. We sincerely apologize for the service delays you experienced during your stay. Your comments are important to us, and we will work to improve our response times. We hope to have the opportunity to serve you better in the future.Best Regards, Fatma Kutlucan Guest Relations Manager
Guest User
Corner Room With Bosphorus View Non Smoking
Stayed in Feb 2024
Family
1 review
3.0/5
Posted on Apr 4, 2024
I found the room overpriced for it's size, the swimming pool was not clean, the restaurant did not provide proper guidelines on having the breakfast in the room, I was not explained upon arrival that the hotel would charge a safety deposit to my credit card, it was almost impossible to get conditioner and body lotion out of the bottles offered by the hotel and when requested to replace it there was zero improvement, the hair dryer on the room is not compatible with a five stars hotel. I wonder how could this hotel receive a five stars rating.
Response from Property: Dear Guest, Thank you for your feedback. I apologize for the issues you encountered during your stay. We will address your concerns about pricing, cleanliness, and service to improve our guest experience.Best Regards, Fatma Kutlucan Guest Relations Manager
Rosy_traveler
Corner Room With City View Non Smoking
Stayed in Jan 2024
Travel with friends
19 review
4.5/5
Great
Posted on Mar 8, 2024
I stayed 3 nights there. It was really great to have tacsim view from your room. It wasn't noisy and the access to places around was reallg great. The hotel's security is high and the servants were reallg friendly. I also used the restaurant in the hotel. The food was acceptable and tasty. Generally I had a nice stay there with my friend.
Response from Property: Dear Guest, Thank you for your detailed review! We're glad you enjoyed the Taksim view, our friendly service, and the convenient location. We appreciate your feedback about the restaurant and hope to welcome you and your friend back soon! Best Regards, Fatma Kutlucan Guest Relations Manager
StouhiMazen
Corner Room With City View Non Smoking
Stayed in Sep 2023
Family
1 review
5.0/5
Outstanding
Posted on Oct 20, 2023
Amazing hotel with amazing facilities
Response from Property: Dear StouhiMazen, Thank you for your wonderful review! We’re thrilled to hear you enjoyed our facilities and had an amazing stay. We look forward to welcoming you back soon! Best Regards, Fatma Kutlucan Guest Relations Manager
Ongun Celiker
Corner Room With City View Non Smoking
Stayed in Jul 2024
Solo travellers
5 review
5.0/5
Outstanding
Posted on Aug 15, 2024
One of the best hotel in Istanbul..
Response from Property: Dear Ongun Celiker ,Thank you for your fantastic review! We're thrilled to be considered one of the best in Istanbul and look forward to welcoming you back! Best Regards, Fatma Kutlucan Guest Relations Manager