Guest User
December 26, 2022
Originally, after changing rooms, I didn't want to say anything. But I was speechless when I changed rooms, but because of the attitude of the boss and the landlady, I was too lazy to say anything anymore.
I arrived at the hotel in the afternoon and found a double bed room on the second floor. I put down my things, went out to eat, and came back to prepare for a shower. The water was very small, so the boss turned on the pump again. I won’t say much more when I lift the quilt, you can see for yourself. It's gray, there are hairs in unknown parts, and there are black marks. Then I went downstairs to find the boss, and I said that I really can't write you a good review like this. So far, I have looked for him three times. Then the boss came up and dusted off the dust, took off the hair and told me, this is nothing, it’s nothing. Then he said, Oops, the cleaner was negligent. It’s funny, the cleaning guy is just a wage earner, shouldn’t the hotel’s maintenance and rules and regulations require the boss to provide some snacks? Leave everything to the cleaners, and the boss can just count the money with his eyes closed. I have really been cleaning for eight lifetimes. To get such a small amount of money, I still need to have the heart of a boss. I have stayed in so many hotels and know many bosses. I hold regular meetings with employees to emphasize precautions, check hygiene, inspect rooms, and check before guests come. Although I hire someone to clean the store, I own the store and do business for myself! When something happened, he told me that it was due to negligence in cleaning. I don’t have any rules and regulations for opening a store, so I blame the employees for being lax. It’s okay if there is dust on the outside of the quilt, after all, business has been slow recently, but this is on the inside of the quilt! I have never encountered a boss who shirks his responsibilities so much. The big move is still to come.
The boss came up and said that if it doesn't work, please return the room and I will return the money to you. I was shocked. Is this a hotel owner’s attitude towards solving problems? It was already evening by this time and it was dark. I asked the boss, what do you mean? I originally planned to stay in an inn, but now you ask me to cancel it. Am I going to sleep on the street? Then he said they didn't have rooms, only standard rooms, so I said let's change to a standard room. The boss said that the price of the standard rooms was different. I said was it my fault? The bed in the standard room is not as big as my double room, as if I took advantage of him by changing to a standard room. Then come outside. The lady boss said downstairs, we asked you to withdraw because we were afraid that we would not be able to meet your requirements. Dear friends who come to stay in the hotel, I would like to ask if it is clean and hygienic. Isn't this the most basic requirement for an inn? Is there anyone who doesn’t demand cleanliness and hygiene? In the end, they changed me to a standard room, and I didn't want to leave a bad review. But let’s take a look at the contents of the standard rooms. I have brushed these slippers three times. You can take a look at the water. Dirty things on the towels, dirty things on the quilt, hair on the pillow, the bath is empty. Is this all the fault of the cleaners? Cleaning has to give birth to eight heads and six arms, and everything has to be done. Or is it all because the customers are pretentious and don't know how to ask the boss to add some extra? The nozzle won't stick, so I have to hold it with one hand to wash it. On such a cold day, the standard room actually has a water heater with a storage capacity of only 40L. Those who have used a water heater should know what this means. I finished washing my body and there was no shampoo, and it was already very cold. If two people come to stay, they may have to wait for two hours☺. I wanted to move the stool over to put my bag on it, but as soon as I picked it up, it snapped into three pieces. All my remarks are just facts, without any personal grudges. I will evaluate the equipment I use. There is no need to find faults or find faults at all. It's just that when I stated the facts in the store, the store owners were very dissatisfied, saying that they couldn't meet my requirements. I can't let others tell me true things. The store owners also felt that they were cheating. In addition, I only touched one set of facilities in the standard rooms, so I didn’t bother the boss to clean them up. Good luck to the next friend who lives in a double room or a standard room on the second floor. Friends who don't have clean and hygienic needs are welcome to come!
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