Shiran Mountain House Resort Hotel Shaxi Ancient Town

Shiran Mountain House Resort Hotel Shaxi Ancient Town Reviews

Shiran Mountain House Resort Hotel Shaxi Ancient Town

No.66 No.027 Road, Jianchuan, Yunnan, ChinaView Hotel Details
Shiran Mountain House Resort Hotel Shaxi Ancient Town
Shiran Mountain House Resort Hotel Shaxi Ancient TownShiran Mountain House Resort Hotel Shaxi Ancient TownShiran Mountain House Resort Hotel Shaxi Ancient Town
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Shiran Mountain House Resort Hotel Shaxi Ancient Town Guest Reviews

4.7/5
Outstanding
272 review
Verified reviews
Location4.7
Amenities4.6
Service4.8
Cleanliness4.7
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All reviews(272)
Positive reviews(264)
Reviews with photos/video(171)
Delicious breakfast(64)
Quiet & comfortable(34)
Well designed(30)
Excellent afternoon tea(24)
Convenient parking(15)
Shower difficult to use(9)
Garden view(8)
Amazing natural light(6)
Negative reviews(8)
Guest User
Modern Cozy Room (Double bed) (Floor heating)
Stayed in Nov 2024
Travel with friends
2 review
4.7/5
Amazing
Posted on Jan 16, 2025
The hotel is located just outside the main streets of the village. Hotel really clean and modern. The area is really peaceful. Excellent service and they can also help to arrange transportation. Highly suggested.
Response from Property: 有朋自遠方來，不亦樂乎，十然感謝您的暖心陪伴，期待與您的再次相遇！
Guest User
Distant Mountains And Flowing Water Scenic Suite (Heated Floor)
Stayed in Jul 2024
Couples
5 review
5.0/5
Outstanding
Posted on Aug 7, 2024
Very welcoming hotel just outside of the busy parts of Shanxi. Wonderful place with a lot of attention to details on every level.
Response from Property: Thank you for taking the time to share your feedback. We are delighted to hear that you enjoyed your stay with
TAN28
Cozy Room - Mountain-View (Double bed) (Floor heating)
Stayed in Nov 2023
Couples
20 review
4.5/5
Great
Posted on Dec 16, 2023
The staff are very helpful and friendly. They can help to arrange transport to travel to Lijiang. The hotel is located beside a river and scenery is good.
Response from Property: Every love is from the depths of the heart moved and smile. No amount of praise can compare with your sincere evaluation .Thank you and have a pleasant journey.
Anonymous User
Cozy Room - Mountain-View (Double bed) (Floor heating)
Stayed in Nov 2023
Family
8 review
5.0/5
Outstanding
Posted on Jan 3, 2024
Great stay. Nice hotel, comfortable location, friendly service.
Response from Property: The best thing is to see your good comments.It is the recognition of our service, the silent support for our work, and the greatest evaluation and love for us.Happy New Year!
Johannes Marcus Saskia
Modern Cozy Room (Double bed) (Floor heating)
Stayed in Aug 2022
Couples
23 review
4.7/5
Amazing
Posted on Oct 10, 2022
A very nice hotel with friendly and helpful service staff. Great location as it's right next to Shaxi old town. Rooms are nice and clean. The Chinese style Breakfast was great.
Response from Property: Thank you for your recognition and affirmation .Our hotel opend last year ,only five minutes' walk from the core area .Thank you for your love of Chinese breakfast. Wish you a pleasant trip.
Guest User
Cozy Room - Mountain-View (Double bed) (Floor heating)
Stayed in Dec 2024
Solo travellers
9 review
5.0/5
Outstanding
Posted on Jan 12, 2025
I followed the footsteps of Brother Xian to experience Shiran Mountain House alone. It was a very comfortable and satisfying leisure trip. The staff in the store were very enthusiastic and it was very convenient to go anywhere around. There was floor heating in the room. The staff also turned on the floor heating for me in advance on the day I arrived. When I left, they helped me carry my luggage to the car, which was very heartwarming. I hope to come again if I have the chance~
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6/13
Response from Property: 感謝您為我們打出的五星好評，每一份喜愛，都來自心靈的微笑和感動，能夠讓您滿意是我們的心願，我們會更加努力，您的認可讓我們備受鼓舞。我們會一如既往地為您提供最優質的服務和完美的體驗。期待您的下次光臨！
Anonymous User
Cozy Room - Mountain-View (Double bed) (Floor heating)
Stayed in Dec 2024
Booked for others
82 review
3.8/5
Good
Posted on Jan 13, 2025
Environment: Beautiful scenery, close to Shaxi Ancient Town, convenient for travel, Sanitation: OK, just OK, Facilities: The public area is beautiful, the room is not soundproof, Service: OK, most of the staff are polite
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Response from Property: Hello, thank you very much for your feedback. Your opinion is very important to us. We are deeply sorry for the questions you raised. We are well aware that there are still many areas that need to be improved and improved in our services. We will also rectify and maintain the deficiencies. We will listen carefully to your voice and strive to improve to provide you with a better living environment and considerate services. At the same time, thank you again for your support and love for our courtyard. I look forward to your next trip to Shaxi, which will let you see a different Shiran. I wish you a happy life and a happy family!
Guest User
Cozy Room - Mountain-View (Double bed) (Floor heating)
Stayed in Dec 2024
Couples
2 review
5.0/5
Outstanding
Posted on Jan 11, 2025
The house is very good, with floor heating, bathroom heater, and complete facilities. The owner is very nice and helped us upgrade for free. The view is superb! I am afraid of cold, and the hotel also provided me with an electric heater! It's great! Breakfast is also good~ Service: Very good, I like it very much. The store is very considerate and also gave snacks.
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6/9
Response from Property: 親愛的十然家人感謝您的入住和好評，我們感到非常榮幸，茫茫人海中您選擇了小院作為您停留的驛站。每一次相逢都是一份緣分，這對於我們是一份彌足珍貴的回憶。小院將一如既往的保持卓越的入住環境和貼心服務，讓每一位入住的家人都感到温馨和舒適，期待再次為您提供美好的住宿體驗，祝您生活愉快！
AnAppleADay
Starry Sky Terrace Scenic Double Bed Room (Heated Floor)
Stayed in Nov 2024
Solo travellers
4 review
4.7/5
Amazing
Posted on Dec 24, 2024
Shiran is beautiful with sunshine, and I had a very pleasant holiday here. Thanks to the housekeeper for helping me upgrade to the room where the fairy sister lives. The service is very considerate, and the housekeeper can respond promptly when I ask for help with some problems. There are two choices of Chinese and Western breakfast. After staying for a long time, the housekeeper will take the initiative to ask if you want to adjust other styles. The fruit tea is also very delicious. On the coldest day, the housekeeper also put charcoal fire in the hall, and it was very warm when I pushed the door in. If I come to Shaxi next time, I will come to Shiran again.
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6/8
Response from Property: Dear Shiran family, thank you for your praise and sharing. It is not easy to meet someone in such a vast sea of ​​people. It is our honor to meet you. Providing attentive service is our purpose, so that every family and friend who stays here can spend a warm and comfortable journey. We hope to leave good memories of your journey. Welcome to come and play with the cute Adou and the naughty Qizi again. We will work harder to provide better services. With a grateful heart, we look forward to your next trip to Shaxi. Welcome to feel and experience a better Shiran again. May everything be well.
Maimengzizhong
Modern Cozy Room (Double bed) (Floor heating)
Stayed in Oct 2024
Solo travellers
86 review
5.0/5
Outstanding
Posted on Jan 3, 2025
Every time I come back to Shaxi and don't know where to stay, I will come to Shiran. The charm of the design will not diminish with time. The small courtyard with abundant sunshine and transparent lighting is very happy to sit there for an afternoon. Qizi and Adou are well taken care of here, but there is too much afternoon tea and we can't finish it in time😂
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6/9
Response from Property: 親愛的十然家人，非常感謝您的沙溪之旅，一如既往的選擇十然入住。您如此用心的點評是對咱們最好的認可 很榮幸成為您旅行中温暖的一員 十然提供私人管家服務 提前為大家分享到店訊息和遊玩攻略等 ～舒適愜意的下午茶 暖暖的晚安甜品 貼心的私人管家服務 十然很榮幸給您的旅行留下一些美好的回憶 我們會再接再厲 希望您新的一年開開心心 萬事勝意 💕
189171020
Modern Cozy Room (Double bed) (Floor heating)
Stayed in Sep 2024
Family
54 review
5.0/5
Outstanding
Posted on Nov 11, 2024
I like Shaxi very much I also like Shiran The staff in the store are very friendly. They helped us with our luggage when we arrived. There is a stream at the door and there are horses. x Afternoon tea set for two: also very good, with coffee and fruit Good night sweet soup/milk: no one seems to have told us Breakfast is very good The staff in the store also helped to hang clothes
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6/9
Response from Property: I am so happy that you have given us such a high evaluation. I am grateful and touched. Come to Shiran and treat it as your own home. We are guests and friends. Thank you for meeting us in this vast sea of ​​people. There are more than 100 B&Bs in Shaxi. Thank you for choosing us. It is also our honor. It is our purpose to serve every guest with heart. I look forward to seeing you next time. I wish you a pleasant journey!
Guest User
Garden-View Sunlight Double Bed Room (Heated Floor)
Stayed in Sep 2024
Family
4 review
5.0/5
Outstanding
Posted on Nov 12, 2024
The environment is very comfortable. I will stay here again next time I come to Shaxi. The breakfast and afternoon tea are also very delicious, with good color, aroma and taste. The attitude of the hotel staff is also very good, warm and thoughtful!
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Response from Property: Thank you for your recognition. Your satisfaction is a great encouragement to us. We are grateful for the encounter and look forward to seeing you next time!
Guest User
Garden-View Sunlight Double Bed Room (Heated Floor)
Stayed in Aug 2024
Family
16 review
5.0/5
Outstanding
Posted on Sep 29, 2024
I came here 3 years ago when the hotel just opened, and I had great memories. I came again this year with my kids, the hotel is clean and the service is still online The team's service concept is great and very enthusiastic. The kids played in the yard by themselves and with two kittens, and they were very happy. I heard that the filming of the windy place was taken here, but the team is still low-key and does their job seriously to make customers feel the convenience and comfort of home. 100,000 recommendations 👍
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6/11
Response from Property: Dear Shi Ran family, welcome to bring your little friend home. Thank you very much for your affirmation and recommendation to us. We are also grateful that you always choose Shi Ran every time you come to Shaxi. We are very pleased. This is what we have always pursued and the direction we are constantly working towards. We are very happy to see that you praise the hygiene and service, which also inspires us to continue to maintain high standards of service. We look forward to sharing this tranquility and beauty with you again, and wish you and your family all the best!
blythe_fairy
Garden-View Sunlight Double Bed Room (Heated Floor)
Stayed in Sep 2024
Family
6 review
5.0/5
Outstanding
Posted on Oct 6, 2024
The location is very good next to the ancient town, quiet and beautiful, the service is very good! There are also two cute cats, and the breakfast is rich. The Heihui River is right outside the door, the scenery is so beautiful, I feel like I should stay for half a month😄
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Response from Property: Thank you for your love and recognition of Shi Ran. We attach great importance to environmental hygiene, breakfast products, various detailed services, etc. We are committed to creating a unique and comfortable stay experience for every family member. We are sincerely happy that you are staying comfortably. Your evaluation makes us feel warm and a little reluctant. We look forward to seeing you soon. Thank you again for your support. Welcome to experience a better Shi Ran again. I wish you all the best!
Guest User
Courtyard Warm Sun Double Bed Room (Heated Floor)
Stayed in Sep 2024
Solo travellers
2 review
5.0/5
Outstanding
Posted on Oct 7, 2024
The room is decorated in a very simple wooden style, without any extra decorations. It is very clean and has a lovely small yard full of green plants and 2 chubby cats. The store owner is warm and thoughtful. The breakfast is delicious. There is also Western style but I didn't try it. I chose rice noodles for two consecutive days, as well as afternoon tea and goodnight sweet soup or milk. The homestay is a 5-minute walk from Dongzhaimen, which is very convenient. There is also a parking lot at the door, which is very good. It is easy to arrive and leave. The stone road in the town is not easy to walk. What needs to be improved is that the Wi-Fi in the room is a bit weak. It will spin when watching TV at night. There is a 50-meter road that is a bit dark when going out at night, but it doesn't matter if there are people passing. If you go to Pioneer Bookstore or Mid-Levels Coffee, there is a small yellow car at the door. Overall, it is highly recommended and a comfortable and pleasant stay.
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6/8
Response from Property: Thank you for your recognition and sharing of beautiful pictures. We are very honored to have left you with such a good impression of Shiran. In terms of hygiene standards, we strictly follow the high standards of the industry to ensure that every guest can have a good time in a clean and tidy environment. In terms of geographical location, there is a parking space at the entrance of the hotel, allowing you to park easily. At the same time, it only takes five or six minutes to walk from Shiran to the famous ancient theater, so that you can enjoy a quiet and comfortable stay while feeling the rich historical and cultural atmosphere of Shaxi. Shiran provides 24-hour private butler service, and responds to everything, whether it is a freshly made breakfast in the morning, or a thoughtful afternoon tea and good night milk, it makes everyone feel the warmth of home. {About the Internet} Please forgive us for any inconsiderate care during the National Day peak. We will also actively improve and update the shortcomings. I look forward to meeting you next time and letting you witness our growth. I wish you all the best and look forward to your return~