The hardware of the hotel is good, but the service is not good. The little manager who was on duty the night of staying at the hotel refused all requests from her. I checked in at 22 o’clock in the evening at the university. There are still many vacancies in the hotel. The price of a standard room, help me upgrade a deluxe standard room for free. In fact, the cost of the two standard rooms is not different, but the area is different. In this case, the general hotel, as long as you have permission Most of them will agree. The little manager at the front desk squeezed his eyes and refused. I don’t want to force you. Three of us stayed in and wanted to ask for an extra breakfast with the front desk. The little manager also refused. The reason for the rejection is that there is no authority. You said that the breakfast standard of your hotel is very high. If you give one more, you will have a lot of cost. Then I can understand. When you say that because you don’t have permission, I can’t figure it out. Just be a petty official. I am ashamed to say that I am a manager? How do I feel that you are a difficult person and have no sense of service? At that time, I was a little unhappy. I said that if you don't have permission, you should apply to a superior with permission. You can't even give away a breakfast for a 400 yuan hotel in the town? What's more, when we ate the next morning, I gave it 15 yuan for the standard breakfast, which cost the sky. Later, the little manager went in and asked someone with a better position, and he came out and gave me a breakfast. This was the first day, and the check-out time came on the second day. The waiter called at 1:30 to inform check-out at 2pm. I said that Ctrip wrote 14.30 and asked if I could leave again at 14.30 because I was still there. I was afraid that it would be too late to pack things. The waiter said to ask the manager. After the question, he told me that there would be an extra charge for more than 14. , Your hotel couldn't stand up to reason and reason. After asking the manager, he actually told me that 14 o'clock, is it half an hour away, or is it intentional to charge? After I got angry, the waiter asked the manager and agreed to check out at 14.30, and the tone seemed to be a gift to me out of humanitarianism. I don’t understand. Since the reasonable request I made was agreed in the end, why did I have to entangle with people in the first place? no. Small farmers are conscious of doing business and are blinded by such new hardware. By the way, it's not a flash live. For rooms less than 400, a deposit of 500 is also charged.
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