A landmark hotel condominium built in American Village, an urban resort in central Okinawa's main island that evokes the atmosphere of the American West Coast.
"This hotel just recently opened, so all its facilities are incredibly clean, and the location in American Village is excellent. Especially coming from the airport by bus, it's a much shorter walk compared to other hotels, and AEON Mall is practically right in front of it.
However, since it just opened, the staff's experience level isn't quite there yet. I don't expect them to speak Korean, but even when I asked questions in English, the responses weren't usually very helpful, and it often took a long time to get an answer. I'm sure this will improve with time.
The public bath is small but well-equipped and free to use. On the other hand, the gym is so small and poorly equipped it's hard to call this a 4-star hotel. There are only a few machines, and it's a cramped space with no view.
The swimming pool, which costs 2,000 yen to use, is far too small, despite the hotel being called a 'resort.' And even though you pay to use it, they don't even provide towels. The infinity pool on the top floor is so exposed to the wind that even in mid-April when I visited, it was incredibly windy and too cold to use. A small jacuzzi nearby would be nice. While the view of the American Village sunset from the pool is great, it's just too cold and small.
I do not recommend the breakfast. I had it included, but both days I just picked at it and then went to places like Komeda Coffee to have coffee and bread again. First off, the coffee in the breakfast restaurant is awful. Despite being an automatic machine, it seemed to mix concentrate rather than grind beans, or something similar, because I didn't finish any of the different types of coffee I tried. You're better off using the Nespresso in your room. There are no English descriptions for the menu items in the restaurant either. You can pick things out by sight, but selecting ingredients for the omelet was only in Japanese, so I had to use a translation app while eating.
Similarly, everything from the air conditioner to the bidet in the room only has Japanese explanations. This definitely needs improvement.
We stayed in a corner suite, and the room was incredibly spacious, a size you don't often see even in Korea. The terrace had a great view and was large enough to run around on. The bed was big and comfortable, and the sofa was big enough for about 8 people, making living in the room very pleasant. There were cups, a Nespresso machine, a Balmuda pot, an induction cooktop, and a washing machine with a dryer function, along with detergent, which was very convenient to use. However, the room lacked basic hotel amenities like notepads or pens, which would be a good addition.
The night view of American Village from the room was also beautiful.
As the hotel has been open for less than a month, there are still areas for improvement, but I expect it will continue to develop. I would visit again if I have the chance."