Kobe Port Tower Hotel

Kobe Port Tower Hotel Reviews

Kobe Port Tower Hotel

6-1 Hatobacho, Chuo Ward, Kobe City, Hyogo Prefecture, 650-0042, JapanView hotel details
Kobe Port Tower Hotel
Kobe Port Tower HotelKobe Port Tower HotelKobe Port Tower Hotel
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Guest Reviews of Kobe Port Tower Hotel

8.6/10
Very good
148 review
Verified reviews
Location8.8
Amenities8.1
Service8.7
Cleanliness8.7
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All reviews(148)
Positive reviews(138)
Reviews with photos/video(52)
Relaxing hot springs(31)
Offers pick-up/drop-offs(12)
Delicious breakfast(9)
Easy to get around(9)
Near shopping area(7)
Convenient for shopping(7)
Loved the view(6)
Strange smell in room(6)
Negative reviews(10)
Guest User
Non-smoking Club Force
Stayed in Nov 2025
Family
3 review
8.5/10
Very good
Posted on Jan 1, 2026
Rooms at 5/F are probably renovated, quite different from upper floors, very nice and spacious Bathroom way too small though, layout is not quite making sense, long and narrow, not much space near the sink for putting your toiletries/clothes/towels Our stay was at Christmas eve, got a cute gift from “santa” at the door the next morning ^_^ Location: around 10 min walk from metro station, couldn’t find the front door at first, more signs would help
Response from Property: Thank you very much for staying at Kobe Port Tower Hotel. We are delighted to hear that you enjoyed your room on the 5th floor. Our renovated rooms are designed to provide a spacious and comfortable stay, and we are truly pleased that you found them to your liking. We sincerely apologize for any inconvenience caused by the bathroom layout. Please be assured that we take your valuable feedback seriously and will use it as a reference for future improvements. We are also very happy to know that you enjoyed the small Christmas gift from Santa during your stay on Christmas Eve. We hope it became one of your memorable moments with us. Thank you as well for your comments regarding access to the hotel. We will continue to review our directions and make improvements so that your next visit will be even smoother. We sincerely look forward to welcoming you again. Front Desk Kobe Port Tower Hotel　Harada
Luv Urself 愛自己
[Non-smoking] Japanese-style Room For 4-5 People Shared Bathroom And Toilet
Stayed in Nov 2025
Family
32 review
9.5/10
Amazing
Posted on Jan 5, 2026
Love their hot spring in the Kobe city and providing great selection of breakfast buffet, definitely worth the value
Response from Property: この度はご宿泊いただき、誠にありがとうございます。 神戸市の温泉をお楽しみいただけたとのこと、大変嬉しく思います。 また、朝食ビュッフェの品揃えにもご満足いただけたようで、スタッフ一同励みになります。 今後もお客様にご満足いただけるサービスを提供できるよう努めてまいりますので、 ぜひまたのご利用をお待ちしております。 ありがとうございました。 神戸ポートタワーホテル　フロントYIN
Guest User
Non-smoking Semi-double Room
Stayed in Oct 2025
Solo traveller
26 review
10/10
Outstanding
Posted on Dec 10, 2025
They offer a shuttle service to the Three Palaces, and the hot springs are very comfortable. At this price, what more could you ask for?
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Non-smoking Semi-double Room
Stayed in Nov 2025
Family
10 review
9.0/10
Great
Posted on Dec 31, 2025
Hotel itself is ok with up to standard service from hotel staff, room size is typical Japanese budget hotel & acceptable based on Japanese hotel standard, have complimentary hot spring with 2 pools and 10 washing space in such standard and room rate is good enough. Location also ok with only 3 minutes walking distance to the nearest metro station. The only area not feeling good is the public area walkway, lift from hotel to metro with rubbish that no one to clean for 2 days.
Matteo Montaldo
Non-smoking Semi-double Room
Stayed in May 2025
Business traveller
36 review
7.0/10
Posted on Jun 30, 2025
It’s a nice stay and hotel but it’s not very clean and also there wasn’t any bottle of water in the room, that usually every hotel offers to their guest.
Guest User
Non-smoking Semi-double Room
Stayed in Nov 2025
Solo traveller
2 review
9.0/10
Great
Posted on Dec 25, 2025
Generally clean and well maintained except for several corners in 3rd floor. Service and amenities were excellent.
Response from Property: この度はご宿泊いただき、誠にありがとうございます。 清掃や施設の維持に関して貴重なご意見をいただき、感謝申し上げます。3階の一部に関しては、早急に改善に努めさせていただきます。 また、サービスやアメニティについてお褒めの言葉をいただき、大変嬉しく思います。お客様に快適にお過ごしいただけるよう、引き続き努力してまいります。 次回のご利用を心よりお待ちしております。 神戸ポートタワーホテル　フロント船田
Guest User
Stayed in Mar 2025
Family
3 review
8.5/10
Very good
Posted on Apr 19, 2025
500m from kobe tower. We select this hotel because there is japanese style room with public Onsen available. Big room for 4-6 members can be fit. I recommend the hotel team to clean the air con as so many dust but there is Air humidifier machine set up inside the room too. Thank you and we love it.☺️
enenzhe
Economy Double Room-Non-Smoking
Stayed in Sep 2025
Solo traveller
49 review
10/10
Outstanding
Posted on Nov 10, 2025
Great location just by the harbor. A short walk to subway station. Convenience store across the street.
Response from Property: Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed our great location near the harbor and found it convenient for accessing the subway and nearby amenities. We hope to welcome you back for another stay soon! Kobe Port Tower Hotel Front Desk – Mr. Funada
Guest User
Non-smoking Twin Room
Stayed in Mar 2025
Family
72 review
10/10
Outstanding
Posted on Apr 19, 2025
This hotel is the best, I like this hotel
Guest User
Non-smoking Semi-double Room
Stayed in Jun 2025
Solo traveller
9 review
9.0/10
Great
Posted on Jul 3, 2025
it was a nice stay but the room was quite old. the reason i stayed in this hotel was because the gym but apparently not everyone can use it and i think this is something that should be told prior of booking.
Guest User
Stayed in Mar 2025
Family
4 review
9.0/10
Great
Posted on Apr 29, 2025
Hotel is perfect for family. Kids can experience traditional Japanese living style. Hotel 2nd floor has new opened buffet restaurant with reasonable price 3rd floor has hot spring. Hotel upgrade me to a bigger room and my son like the place we extended our stay for 1 more night. Will book again in the future
Kingisk
Japanese Western Room Non-Smoking
Stayed in Mar 2025
Solo traveller
7 review
10/10
Outstanding
Posted on Jun 7, 2025
For location, is not bad. 10 mins walk from the Main city centre or Chinatown. The hotel service and facilities is great! The room is clean although a little dated but that's typical in Japan tbh.
Jonathanva
Smoking Semi-double Room
Stayed in Feb 2025
Solo traveller
16 review
7.5/10
Posted on Mar 27, 2025
Hotel is a bit outdated and could use some freshening up. Felt less clean because of that, but it was clean enough though.
Carlo Dho
Non-smoking Moderate Double
Stayed in May 2025
Business traveller
182 review
7.5/10
Posted on Jul 14, 2025
The hotel is ok, not the best but acceptable quality price ratio
Guest User
Japanese Western Room Non-Smoking
Stayed in Nov 2024
Solo traveller
10 review
7.5/10
Posted on Feb 5, 2025
I like the sauna with 岩盤浴, good that the onsen open the whole night till the morning. It’s a very old hotel. Cleaning seems requires improvement in my opinion especially for Japanese standard. Location is not bad but it’s a bit away from main station so quite of a walk.