"The hotel is located in the area where all the attractions are within walking distance. The problem is that the conditions all of the attractions in the city are, in my opinion, not maintained properly at all.
Other than that, the hotel staff are very polite and understanding. Although I have arrived very early, like 4 am. in the morning, the front desk opened the door and allowed me to stay in the lobby till dawn. I am very grateful for that."
"I had a wonderful stay at Mark Hotel. The service was excellent and the staff were very courteous and attentive. The rooms were exceptionally clean and well-maintained. The food was delicious with a good variety of options. The location is very convenient, just a short walk from the market, which made getting around easy."
"First we were not offered any welcome drinks on arrival as it was shown during the time of booking. Second they said they don’t have smoking rooms with king size bed which I had specifically mentioned that I want. When I fought with them then suddenly the room got available and we were given. Apart from this wifi was slow and had to call the wifi person to come and fix this. Rest mostly it was fine. The lunch buffet was great and rooms were clean. Since the property is quite ild now, furnitures are now rusty and need to get fixed. "
Good
101 reviews
7.9/10
1 night
From £25
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At The Manor House, exceptional service and top-notch amenities create a memorable experience for guests. Complimentary internet access is available in the hotel to ensure you stay connected during your visit.For guests with their own vehicle, parking facilities are provided. Continuously receive the support you require through front desk amenities such as express check-in or check-out, luggage storage and safety deposit boxes. Always look your best in your preferred attire with the dry cleaning service and laundry service provided at The Manor House. Craving relaxation? In-room amenities such as room service and daily housekeeping allow you to maximize your time spent inside the room.For the health and well-being of all guests and staff, smoking is restricted exclusively to assigned zones. Accommodations come equipped with all the conveniences required for a restful night's slumber. A selection of rooms feature linen service and air conditioning to ensure your comfort and convenience.A few accommodations in The Manor House incorporate separate living room and balcony or terrace into their architectural arrangement.A few chosen rooms are equipped with daily newspaper, television and cable TV to ensure guest amusement. In certain rooms, the hotel offers visitors access to bottled water and a coffee or tea maker. In the hotel, certain guest bathrooms come equipped with essential bathroom amenities, such as a hair dryer, toiletries, bathrobes and towels, ensuring a comfortable stay for guests.
"I recently stayed at this hotel and found it to be average overall. The size of the room was quite small, especially considering the price point, which felt a bit high for what was offered. Additionally, none of the charging points in the room were working, which was quite inconvenient. On the plus side, the location is extremely good, providing easy access to local attractions and amenities. However, the room's size and lack of functional charging points were notable downsides."
"The hotel room was clean and comfortable, breakfast was pretty good. The best part of the hotel was the staff. They were very friendly and very accommodating. Would definitely recommend for anyone who wants to rest before / after a flight."
"Hotels play a crucial role whenever I'm out for a trip. Firangipani Suites is by far one of the best stays that I've been to. Starting from the location to the rooms & services - everything is top notch. The food served to the guests is also super delicious. An extra shoutout to the behaviour and cooperation of the staffs.
Looking forward to my next stay at this property. "
"The staff are friendly but no hot water and the shower water comes out too little"
Good
19 reviews
7.8/10
1 night
From £18
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Latest Reviews for Kolkata hotels
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Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
9.3/10
Great
RRaymond J GThis place is getting old. Poorly managed staff. Severe issues wirh climate control, actually it doesn't exist at the marriot. .Many many apologies, little action. It's time to take the JW brand off the building, unworthy!
SShree Vardhan MundhraCheck in was smooth and quick. I was escorted to my room. The room was well appointed, clean and house keeping did a good job. The hotel took care of an issue with slightly faulty bathroom faucets as well. Overall, a nice stay.
EEHSANIt is really a nice hotel. Good ambiance.
Some people will complain about back side construction view & noise.
But fortunately I got front side room, moreover who looks outside in city hotel?
But for sound hotel May change backside windows to soundproof options.
Clean & decorated room.
Breakfast is ok, rather I would say Good if not Very Good.
Reception people are very helpful, I got early check-in at 12:30PM.
Nearby Shopping District.
As it is busy area, so get ready for whole day huge traffic.
KKhanRuhulNovotel Kolkata is a standout hotel that provides a refined and enjoyable experience for both business and leisure travelers. The impeccable service, modern amenities, and tasteful decor combine to create a memorable stay. I would highly recommend this hotel to anyone visiting Kolkata, seeking comfort, convenience, and exceptional service.
SSwikrutiWe booked a night here at the Holiday Inn Kolkata hotel. I have stayed in Holiday Inn chennai as well. However, the standards of cleanliness and amenities and the room, the bathroom fittings and floor were low and some areas felt unsanitized as well. The floor in the room also lacked cleanliness.
They also had a torn bedsheet on our bed which I asked them to remove and they very quickly and diligently changed it. However, I was disappointed since the finishing checks if the room is in good condition for the next guest needs improvement.
The walls lacked lustre. And we paid approximately 62 EUR. Maybe they need to check the standards of other Holiday Inns like in Chennai.
Food that we ordered was nice. 10/10 on that.
But somehow the brand that Holiday Inn is and that we experienced in Kolkata was a huge mismatch.
I hope they look into all this.
QQIFANOverall, the hotel is older and the facilities are older, but the location is better and it is closer to where I am going.
It wasn't much at first, and the main two points were not very satisfying: 1) If you checked in a few hours in advance, you will be charged half a day's room rate, and you can't discuss the price; 2) Late check out will also be charged a half day room rate. The charges are understandable and the facilities are outdated, but the overall attitude is not very satisfactory. In the case of choice, this will not be chosen. But occasionally stayed, nothing, the overall recommendation is moderate.
GGuest UserIt was a pleasant and beautiful experience with you, the staff was awesome and cooperative. The service of food and house-keeping was marvelous. It's a memorable stay with you and i hope i will enjoy the same in future
TTanjilHonestly speaking, the hotel was great. The location was a bit far from the airport, BUT it is located at one of the cleanest places in Kolkata, making it a huge plus. Now for the details:
Room: 5/5. The decoration, the ambiance, the wall art.
Lobby and other places: 5/5. Absolutely loved the design and hotel architecture.
Bathroom: 3.5/5. Honestly, it is a basic bathroom, but I expected more from a 5 star hotel, even on the cheaper rooms. There was no bathtub, which I feel is fairly common everywhere I’ve stayed in.
ONE PROBLEM: A major issue I have faced was after turning on the water. It had a smell, which I am guessing is from the river beside it. I feel like the Hotel should add a water filter to avoid this problem, because the smell doesn’t go away until the water is turned on for at least 5-10minutes. If I wasn’t South Asian, I probably couldn’t have taken the smell as easily as I did. I would put this in High Priority to fix for attracting many more customers.
Bar and Food: 4/5. Good collection, great taste but very expensive.
Lastly, a shoutout to Al Jabbar and Al Sahid from the Housecleaning service, they were extremely polite, fast, very thorough with their cleaning and very well mannered. Absolutely a delight to talk to and learn about the local areas.
I would definitely stay at this hotel again. Very rare to find such good hotels, with some minor flaws.
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What is the average cost of a hotel in Kolkata?
For hotels in Kolkata, the average price on weekdays is £28, the average price on weekends (Friday–Saturday) is £28.