Pan Pacific Hotels in Kuala Lumpur

Booked adjoining Club Rooms (2) from 31 March to 2 April. .We had a 3D/2N trip with my parents and daughter to enjoy KL as tourist during the Raya holidays. As we drove there, please note parking is RM2.20 per entry for guest, which need to be validated. Since we booked club room, there is a special check in at the lounge floor. (where the swimming pool /gym/spa is). Room was clean. Only the door between adjoining rooms is dusty (for improvement).We choose to have breakfast at the Thyme restaurant at LG instead of the club lounge. Breakfast was quite good with some hit and miss on the taste. The teh tarik at the breakfast was indeed a good welcome for us. (if only the temperature can be maintain hot from the dispenser). We went to the club lounge for the evening cocktails and find the varieties of food/ snacks a bit lacking compared to other 5 star surroundings hotel ie Pavilion Hotel. Would be great if noodles/rice or even the festive season delicacies to be offered such as kuih Raya delicacies ie. Roti Jala etc. The service from the club lounge staff was good and they are eager to please although there are several occasions of promising Teh tarik to my parents was a letdown as they could not fulfill it, both days when we were there. We had initially booked and paid for buffet for Raya on 1st April but the theme of buffet was suddenly cancelled with last day on 29 March. However Mr Syaffiq and his team from F&B team had graciously offered an alternative arrangement/ win win solution. The seafood was indeed fresh on Fisherman's Table buffet although it was lacking on varieties. However, it was compensated with various style of cooking ie Indian, Chinese(steamed), Western(deep fried) and Malay (Asam Pedas). We tried 3 of it and it was delish especially the Chinese and Malay style. The lamb grilled and lamb flap with BBQ sauce was also nice(we choose the one with less fat and grilled). Thank you and hope to get a good deal next time. We have indeed had enjoyable time in KL.

Good services by check in counter, eventhough public holiday super busy. Got upgraded room with excellent views. Room is very roomy and clean, kitchen with ample amenities and cooking utensils and all working condition. Great batheoom with shower and bathtub and clean towels. Got 2 televisions in room and outside. Overall was a memorable stay.

Excellent choice of hotel for our family of 4. We stayed in a two bedrooms apartment, which is spacious enough. The bedrooms are in good size too. Location is really very ideal! It's within walking distance (＜ 10 minutes walk) to the Starhill shopping area and TRX, or a short taxi ride (RM10 for Grab during non-peak hour, cheaper than parking fees!). Want to make a special mention for Pan Pacific to make a great effort for sustainability - where a water filter for drinking water is installed in every unit! For this very reason, this hotel will always be my first choice when I go back to KL again.