Hotel near KLCC,Kuala Lumpur35.5% of visitors choose this area
The Platinum Kuala Lumpur by Whitfield is an ideal choice for both business and leisure travelers. The hotel is strategically located, offering easy access to the city's key attractions and business centers. The service at The Platinum Kuala Lumpur by Whitfield is top-notch, with dedicated staff ensuring guests have a comfortable and enjoyable stay.
The rooms are designed with comfort in mind, featuring amenities such as LCD/plasma screen televisions, dressing rooms, sofas, towels, and closets, all aimed at ensuring a restful and relaxing stay.
For those looking to unwind, the hotel offers a variety of recreational facilities. Guests can maintain their fitness routine at the on-site fitness center, take a dip in the outdoor infinity pool, or let their children enjoy the kids' pool. Additionally, guests can enjoy marvelous views of the Kuala Lumpur Tower and Menara 118 from the rooftop.
The combination of friendly staff, excellent facilities, and a prime location makes The Platinum Kuala Lumpur by Whitfield a compelling option for anyone visiting Kuala Lumpur. Whether you're in the city for business or pleasure, the hotel provides a comfortable and convenient base.
VVVD2025.06.09
We had booked a 2 bedroom suite for 4 nights.
Check in - Note that baggage handing by your own. No support.
On the first night and next morning, we shared multiple issues we faced in the room (hot water, bathroom lock, etc) with the service management team. However the team was not able to resolve all the issues and I had to call the reservation team to seek for change in room.
Has to undergo an ordeal as part of room changing with family members (2 kids) and no support.
The new room was well equipped and in order (minor issues overlooked as this is serviced apartment not a hotel)
Cleanliness and housekeeping- You need to text them and many times they will take time to respond. No number to call.
Check out - Smooth, handover the keys and if you paid deposit via credit card you can head out quickly.
Best things-
- Location is amazing, almost walking distance to KLCC, Bukit Bintang,etc
- View is amazing from the rooftop and the room as well
Note to management- Manage swimming pool access by allocating slots to the guests.. it’s always crowded and most of the people don’t follow rules of swimwear and cleanliness. We has to opt out from swimming looking at the conditions.
Hotel near KLCC,Kuala Lumpur35.5% of visitors choose this area
With a stay at Platinum 2 KLCC by DM Kuala Lumpur, you'll be centrally located in Kuala Lumpur, within a 5-minute drive of Petronas Twin Towers and Suria KLCC Shopping Centre. This aparthotel is 1.1 mi (1.8 km) from KLCC Park and 1.2 mi (1.9 km) from Pavilion Kuala Lumpur.
Featured amenities include a 24-hour front desk, luggage storage, and an elevator. Limited parking is available onsite.
Make yourself at home in one of the 29 individually decorated guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. Your pillowtop bed comes with down comforters. 32-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and microwaves, and housekeeping is provided on request.
CCA Yash2024.12.28
The pool view is amazing! Of course, most people are taking pictures, so it's a bit crowded for swimming, but it's still nice to walk around.
The view from the room is also quite beautiful! It's a new building, so I didn't see any bugs and it was clean! It's not well-known yet, so there were a lot more people at The Face Suites' pool.
With a stay at Sunway Putra Hotel Kuala Lumpur, you'll be centrally located in Kuala Lumpur, within a 5-minute drive of Petronas Twin Towers and Suria KLCC Shopping Centre. This 5-star hotel is 2.5 mi (4 km) from Kuala Lumpur Tower and 2.7 mi (4.3 km) from KLCC Park.
Don't miss out on recreational opportunities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless Internet access, concierge services, and wedding services.
Enjoy a meal at Coffee House or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Wrap up your day with a drink at the poolside bar. Local cuisine breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include limo/town car service, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Make yourself at home in one of the 650 air-conditioned rooms featuring LCD televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
FFamily R2025.07.13
My stay this time was a bit disappointing because this is the first time I felt disturbed by the loud voices of the occupants of the nearby room - I'm not sure if it was the room next to mine or not. From there, I realized that the sound proof of this hotel is less than satisfactory. Maybe because my previous stays were far from the occupied rooms so their voices were not heard. Yes, I also understand that it's beyond the hotel's control when the occupants who make noise do not consider their actions to disturb the comfort of other occupants. However, in terms of service and comfort, this hotel is still among the best.
Great
4097 reviews
9.0/10
Price from
HK$427
per night
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Plan your next stay in the heart of Bukit Bintang, the premier address in Kuala Lumpur within proximity to Pavilion Shopping Mall, Tun Razak Exchange (TRX), Petronas Twin Towers and Kuala Lumpur Convention Centre, making it the preferred choice for all discerning travellers.
Home to 468 rooms, a delectable all-day dining restaurant The Mill Café, authentic oriental cuisine Lai Ching Yuen, and Bistro 160. Facilities include a free-form swimming pool, The Spa and a state-of-the-art fitness centre.
JJasmine 2025.06.16
I have booked 4 rooms in total for a 2 night stay at the Grand Millennium and the whole experience has been fantastic, from the smooth check-in and swift check-out process, the cleanliness of the room and the top-notch quality service provided by the reception staff, especially Devi from the departure counter, who is very professional and friendly. She extended personal help to assist us to reach our elderly parents who were staying at a different level from us. We will definitely stay at the Grand Millennium hotel again given the excellent location and service
Hotel near KL Sentral,Kuala Lumpur6.7% of visitors choose this area
Strategically located next to the KL Sentral transport hub, the award-winning Hilton Kuala Lumpur is nestled in the heart of the city. Boasting 9 dining outlets catering to every palate and complimentary Wi-Fi in public areas, it’s the perfect base for business and leisure travelers alike.
Hilton Kuala Lumpur is just 28 minutes from Kuala Lumpur International Airport via the high-speed KLIA Ekspres train, departing from KL Sentral—a mere 2-minute walk from the hotel. Conveniently connected to NU Sentral shopping mall via a covered walkway, the hotel also provides easy access to nearby attractions such as the Petronas Twin Towers, Central Market, and Chinatown—all within a 10-minute drive—and a 30-minute drive to the famed Batu Caves temple. For a tranquil escape from the bustling city, the serene Lake Gardens is just a 15-minute drive away.
Modern rooms at Hilton Kuala Lumpur are thoughtfully designed with floor-to-ceiling windows that offer stunning views of the city or lake. Each room is equipped with a large flat-screen TV and an elegant marble bathroom with a pristine bathtub. Guests staying in Executive Rooms and Suites enjoy exclusive access to the Executive Lounge, where complimentary breakfast, afternoon tea, all-day refreshments, and evening cocktails are served in a sophisticated setting.
The 24-hour front desk offers currency exchange, concierge services, and luggage storage. Guests can unwind with a refreshing dip in the pool and have fun on the water slide, stay on track with their fitness routine at The Gym, or rejuvenate with a holistic spa treatment for ultimate relaxation.
The hotel’s dining options are diverse and exceptional. Vasco’s offers all-day international buffets, while Graze serves refined Italian cuisine. A stairway above Graze leads to Chynna, where guests can savor exquisite Chinese dishes. Iketeru delivers an elevated Japanese dining experience set amid tranquil outdoor water features, and Chambers Grill specializes in bold, premium cuts. For pastries, freshly baked breads, aromatic coffee and afternoon tea sets, head to the cozy Oro Café and The Lounge.
AAnonymous User2025.07.02
I must say that Hilton Kuala Lumpur has truly exceeded my expectations, and they certainly deserve recognition as one of the finest hotels in Kuala Lumpur. The entire Hilton team deserves commendation. The cleanliness of the rooms and facilities, along with the convenient location, makes it a truly exceptional choice. It appears to be the perfect hotel!!!
Hotel near KLCC,Kuala Lumpur35.5% of visitors choose this area
With a stay at DoubleTree by Hilton Hotel Kuala Lumpur, you'll be centrally located in Kuala Lumpur, within a 5-minute drive of Petronas Twin Towers and KLCC Park. This 5-star hotel is 1.5 mi (2.4 km) from Pavilion Kuala Lumpur and 2 mi (3.3 km) from Suria KLCC Shopping Centre.
Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. This hotel also features wireless Internet access (surcharge), concierge services, and shopping on site.
Enjoy Malaysian cuisine at Makan Kitchen, one of the hotel's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 6 AM to 10:30 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-out. Planning an event in Kuala Lumpur? This hotel has facilities measuring 37000 square feet (3437 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 538 guestrooms featuring MP3 docking stations and LCD televisions. Wireless Internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and designer toiletries. Conveniences include phones, as well as safes and desks.
NNazri_Tahir2025.05.01
I love love love Doubletree By Hilton KL so much. Every year I will come here for my Birthday Celebration all the way from Penang. I love the hospitality and the give complimentary birthday cake and decoration upon request.
This time I noticed the Buffet Breakfast was really nice. I enjoyed the idli and coconut churney so delicious. The half boiled eggs was perfectly cooked. All the pastries was delicious. This time I noticed they serve fresh honeycombe abd yup I didnt know there are chines breakfast section at another side of the restaurant. So I tried everything bit by bit and really happy with the delicious foods. Really worth to book hotel with breakfast this time yeahh happy tummy 😝😝
Strategically located on top of Intermark Mall making itvreally convenient for guest to shop and find foods downstairs. The LRT and MRT station just stone thrown away what else you could ask from a perfect Hotel like this? Perfect for organizing events and business trips too. And yes this is the most affordable 5 star hotel in KLCC area.
Wishing Doubletree KL all the best and YES definitely will come back soon 🥰
Hotel near KLCC,Kuala Lumpur35.5% of visitors choose this area
With a stay at Holiday Inn Express Kuala Lumpur City Centre, an IHG Hotel, you'll be centrally located in Kuala Lumpur, within a 5-minute drive of Petronas Twin Towers and Pavilion Kuala Lumpur. This hotel is 0.5 mi (0.8 km) from Kuala Lumpur Tower and 0.8 mi (1.3 km) from Suria KLCC Shopping Centre.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless Internet access and concierge services. This hotel also features a television in a common area and a vending machine.
You can enjoy a meal at the restaurant serving the guests of Holiday Inn Express Kuala Lumpur City Centre, an IHG Hotel, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. A complimentary breakfast is included.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Kuala Lumpur? This hotel has facilities measuring 8648 square feet (803 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 383 air-conditioned rooms featuring refrigerators and iPod docking stations. Wired and wireless Internet access is complimentary, while 40-inch LED televisions with cable programming provide entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
HHazelComyn2025.06.29
This hotel is in a great location and walking distance to the Petronas towers and The Pavilion shopping centre. The staff are great, very friendly. Room was clean and comfy. Breakfast was nice lots of choice, only complaint was the food was not hot as the covers were left open. But it was very busy at the time so will just go earlier next time. Overall great stay, will definitely stay again. The picture is the view we had from our room.
You'll be centrally located in Kuala Lumpur with a stay at Hilton Garden Inn Kuala Lumpur Jalan Tuanku Abdul Rahman South, within a 15-minute walk of World Trade Centre Kuala Lumpur and Sunway Putra Mall. This hotel is 0.6 mi (1 km) from SOGO and 1.4 mi (2.2 km) from Merdeka Square.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless Internet access and concierge services.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Garden Grille, or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are available daily from 6 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, a 24-hour front desk, and multilingual staff.
Make yourself at home in one of the 267 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include laptop-compatible safes and fans, and housekeeping is provided daily.
GGuest User2025.06.06
1) Strategically located, with great access to many makan places and shopping centres.
2) Check-in and checkout is swift and hassle-free. Security guard is friendly and helpful. Nice reception personnel Mr Paul and team with great smile. Jockey service was topnotch. Even top management welcome us with personalised messages from Zhi Qin and Aidil.
3) Really like the 25th floor rooftop with clean swimming pool and scenic view of our majestic Twin Tower.
Hotel near KLCC,Kuala Lumpur35.5% of visitors choose this area
Situated in the Golden Triangle of Kuala Lumpur, the hotel offers a convenient position between the PETRONAS Twin Towers and Bukit Bintang. Within a short stroll of less than five minutes, guests can easily reach the Kuala Lumpur Convention Centre and shopping destinations such as Pavilion Kuala Lumpur and Suria KLCC. With 302 rooms, all of which are smoke-free with various amenities including complimentary WIFI, 24-hour room service, built-in drinking water filtration, and an ergonomic working desk.
Culinary delights await at Food Exchange, where you can indulge in a diverse selection of international and local cuisine at this all-day dining restaurant. For socialising or refreshment, Gourmet Bar offers a range of alcoholic and non-alcoholic drinks. Guests staying on our premier floors or holding Accor Platinum and Diamond memberships enjoy exclusive access to Premier Lounge. Stay active with our outdoor swimming pool and fitness centre. Organise meetings and events in our six versatile ballrooms.
When in Kuala Lumpur, guests can explore a myriad of attractions located close to the hotel, including landmarks like Petronas Twin Towers, Aquaria KLCC, KL Tower, KL Forest Eco Park, Petaling Street (Chinatown), and numerous other captivating sights.
DDr Natasha2025.05.23
Staying here for 3 nights. Location is very near to Pavilion & Suria KLCC (walking ~10 mins) via the connecting bridge & it's quite safe. Checkin is quite fast, staff is friendly. Food during breakfast buffet is great❤️ Definitely will stay here again if planning to stroll around KL☺️
The Kuala Lumpur Journal is centrally located in Kuala Lumpur, a 5-minute walk from Jalan Alor and 7 minutes by foot from Pavilion Kuala Lumpur. This 4-star hotel is 0.8 mi (1.4 km) from Kuala Lumpur Tower and 1.1 mi (1.8 km) from Kuala Lumpur Forest Eco Park.
Be sure to enjoy recreational amenities including an outdoor pool and a fitness center.
Enjoy a satisfying meal at Journal Coffee Bar serving guests of The Kuala Lumpur Journal. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour front desk and multilingual staff. This hotel has 3 meeting rooms available for events. Limited parking is available onsite.
Make yourself at home in one of the 121 individually decorated guestrooms, featuring free minibar items and Smart televisions. Your Tempur-Pedic bed comes with premium bedding. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
IIkasudiarto882025.04.19
A Stylish and Comfortable Stay in the Heart of KL!
I recently stayed at The Kuala Lumpur Journal Hotel, and it was a fantastic experience from start to finish. The location is unbeatable—right in the heart of Bukit Bintang, just a short walk to Pavilion, Jalan Alor, and the MRT. It made exploring the city super convenient.
The hotel itself has a modern, trendy vibe with thoughtful design touches throughout. Our room was spacious, clean, and very comfortable, with a great city view. The bed was cozy, and the rainfall shower was a refreshing treat after a day out.
One of the highlights was the rooftop pool and bar—it’s a perfect spot to relax in the evening with great city views and a cool atmosphere. The breakfast buffet was also lovely, with a good mix of local and Western options.
Staff were friendly, helpful, and always ready with a smile. Their service really made our stay feel personal and welcoming.
Highly recommended for couples, families, or solo travelers looking for a stylish and central place to stay in Kuala Lumpur. Will definitely come back!
Great
755 reviews
9.0/10
Price from
HK$700
per night
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Top 20 Premium Hotels in Kuala Lumpur
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Discover our curated selection of premium hotels in Kuala Lumpur for your next stay
No.
1
9.3/10
661 review
EQ Kuala Lumpur
Hotel near KLCC, Kuala Lumpur
"Delicious breakfast""Great swimming pool"
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No.
2
9.2/10
1782 review
The Ritz-Carlton, Kuala Lumpur
Hotel near Bukit Bintang, Kuala Lumpur
"Convenient for shopping""Large rooms"
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No.
3
9.2/10
929 review
Grand Hyatt Kuala Lumpur
Hotel near KLCC, Kuala Lumpur
"Great view""Delicious breakfast"
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No.
4
9.1/10
930 review
Imperial Lexis Kuala Lumpur
Hotel near KLCC, Kuala Lumpur
"Great swimming pool""Delicious breakfast"
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No.
5
9.4/10
1016 review
The RuMa Hotel and Residences
Hotel near KLCC, Kuala Lumpur
"Great design""Delicious breakfast"
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No.
6
8.8/10
217 review
Ascott Kuala Lumpur
Hotel near KLCC, Kuala Lumpur
"Great rooms""Great service"
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No.
7
9.3/10
929 review
Pavilion Hotel Kuala Lumpur Managed by Banyan Tree
Hotel near Bukit Bintang, Kuala Lumpur
"Delicious breakfast""Convenient for shopping"
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No.
8
9.2/10
2079 review
JW Marriott Hotel Kuala Lumpur
Hotel near Bukit Bintang, Kuala Lumpur
"Convenient for shopping""Large rooms"
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No.
9
9.0/10
578 review
Ascott Star KLCC Kuala Lumpur
Hotel near KLCC, Kuala Lumpur
"Great swimming pool""Great view"
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No.
10
9.3/10
674 review
Shangri-La Kuala Lumpur
Hotel near KLCC, Kuala Lumpur
"Delicious breakfast""Well decorated"
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No.
11
9.2/10
936 review
Pan Pacific Serviced Suites Kuala Lumpur
Hotel near Bukit Bintang, Kuala Lumpur
"Large rooms""Convenient for shopping"
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No.
12
9.3/10
1509 review
Traders Hotel, Kuala Lumpur
Hotel near KLCC, Kuala Lumpur
"Great view""Delicious breakfast"
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No.
13
8.9/10
205 review
Lanson Place Bukit Ceylon
Hotel near Bukit Bintang, Kuala Lumpur
"Great rooms""Large rooms"
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No.
14
9.1/10
901 review
Hilton Kuala Lumpur
Hotel near KL Sentral, Kuala Lumpur
"Delicious breakfast""Great swimming pool"
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No.
15
9.5/10
491 review
Le Méridien Kuala Lumpur
Hotel near KL Sentral, Kuala Lumpur
"Delicious breakfast""Great swimming pool"
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No.
16
9.2/10
2075 review
Sama-Sama Hotel Kuala Lumpur International Airport
Hotel near Klia/Sepang, Sepang
"Close to airport""Easy to get around"
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No.
17
8.9/10
880 review
InterContinental Kuala Lumpur
Hotel near KLCC, Kuala Lumpur
"Delicious breakfast""Large rooms"
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No.
18
9.0/10
1004 review
The Westin Kuala Lumpur
Hotel near Bukit Bintang, Kuala Lumpur
"Convenient for shopping""Delicious breakfast"
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No.
19
9.1/10
2148 review
Four Points by Sheraton Kuala Lumpur, City Centre
Hotel near KLCC, Kuala Lumpur
"Great for kids""Great swimming pool"
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No.
20
8.9/10
869 review
Grand Millennium Kuala Lumpur
Hotel near Bukit Bintang, Kuala Lumpur
"Convenient for shopping""Delicious breakfast"
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Top rated hotels in Kuala Lumpur
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Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
9.2/10
Great
MMyQCelebrating my friend 's birthday at Ritz KL. She really enjoyed her trip staying at Ritz Club Lounge. She eats, drinks, and sleeps without stepping out of the hotel. The only disappointment is that the breakfast happened this morning on the 1st floor, the lobby. We requested corner tables but were refused, saying that the table is meant for 4paxs, but I saw more than 2 tables of 2 also occupied 4paxs table. I gave feedback to him immediately that they had different standards that only refused our request. I'm quite disappointed that I really spoiled my mood in the morning. I have been staying at ritz KL a few times. It will not be a worthy if standard dropped. I think minimally they need to practice the same standards across the whole hotel since rated 5 stars
Jjazz69Bad-During booking of room ,trip did not specify the room view.there for my view from the pool was block by a building.and I was told to upgrade with xtra fees..for the KLCC city view.
Good-breakfast spread was excellent n nice.
Dinner buffet was good too..
The staff was excellent.
Free carpark for hotel guest.
Hotel near KLCC, Kuala Lumpur 35.5% of visitors choose this area
Price per night from:HK$1,513
8.9/10
Very Good
GGuest UserThis hotel is within walking distance to bukit bintang station and MRT, very convenient. The hotel also within walking distance to food (Lot 10, Jalan Alor) centre as well as supermarket and shopping malls. I booked two different room types: club premiere king room and the urban deluxe twin room. The check-in personnels both at the club level and the regular level were very polite, accomodating and helpful. I had problem with my 1st night in the urban deluxe twin room, since beds were the small single size and bathroom also very small nothing like the picture. After the first night we upgraded to the lifestyle deluxe twin room, a better room more spacious and more bathroom space and the bed size is a full size (10cm smaller than a queen bed size). The club lounge came with a King bed on my original reservation, I asked for two separate beds and they’re able to help us with that request despite the room wasn’t available on trip.com upon booking. I love their hospitality and flexibility to accommodate us. Our stay has been amazing. The breakfast at Park Royal was amazing, vast selections (continental, western, asian, indian, noodle station, fresh salad and fruits and more) with slight variations daily which we appreciate during our 5 nights stay. The breakfast host was polite and able to accommodate most guests despite busy crowds. The cleaner did an amazing service to make sure our rooms are clean. We had an amazing stay at Park Royal and will definitely recommend anyone to stay here.
LLuk3544Good service and convenient. Friendly in house keeping team always available whenever needed without delay. Gym and pool is just nice of the size and changing room with private locker give more storage and safe guard personal belongings. Restaurant serve good breakfast with lot of varieties.
Hotel near China Town, Kuala Lumpur 2.1% of visitors choose this area
Price per night from:HK$295
8.7/10
Very Good
CcchhvnDuring check in the staff gave us a free upgrade to deluxe room,, 2 nights stay the aiir-con not seem not working so well after pass midnight it's not that cold even the temperature turn to 19℃, beside our room 1508 not sure how many pax staying, they in and out quite often and the sound of closing door quite loud. The water at shower room drain quite slow.Hopefully the management will do something about it. Overall 2 nights stay with the value and location so far is good .
Hotel near KLCC, Kuala Lumpur 35.5% of visitors choose this area
Price per night from:HK$412
8.7/10
Very Good
GGuest UserPerfectly located affordable and everything right outside the door ... the reception gent was very friendly welcoming and very helpful goving me travel tips and directions for my very brief stay and I wanted to stay longer... all forms of transport food conveniently located with lifts escalators to mall monorail and trains and buses outside what more can anyone want perfect for brief layovers direct access to airport train but above all it's the staff that makes it all pleasant thank you all for hosting and being very welcoming and hospitable
Hotel near KL Sentral, Kuala Lumpur 6.7% of visitors choose this area
Price per night from:HK$181
8.5/10
Very Good
AAWATIF FAKHIRAWhat did we enjoy?
Fasilities are in a good condition. Room will full of mirrors which made the room appear to be big, the sliding mirror door which is nice… Breakfast is fine, Swimming pool not so big but just okay. Nearby out meeting place, just need to take elevator. PARKING is FREE for 2 days. The staff is great too. So for me its worth every penny paid. Kudos to VKL team!
Whats not so enjoyable?
The vivahome shopping mall beside hotel is hidup segan mati tak mahu (nothing is there). We took grab to Sunway Velocity Mall which have more choices and just 5 mins away.
JJ$SMy stay was marred by significant service shortcomings, primarily involving Front Office staff member Mr. Saiful during check in around midnight. Despite having a confirmed booking for a queen size bed room, Mr. Saiful(as shown my pic) insisted no such rooms were available and pressured me to accept a 2 single bed room instead. After I firmly declined, he reluctantly provided the room category I had originally booked.
This raised concerns about transparency, as I later observed multiple guests checking in and confirming they had received queen osize bed rooms per their bookings. This inconsistency suggests either poor inventory management or deliberate dishonesty, which is unacceptable.
A separate issue involved valet parking attendants: They repeatedly claimed the self parking lot was ”full,” seemingly to monopolize parking and pressure guests into paid valet services. Multiple guests were observed being turned away from self parking under questionable pretenses.
On a positive note, the room itself was clean and functionally adequate, meeting basic expectations for comfort and hygiene.
Recommendation for Management:
Retrain staff on ethical service practices, particularly regarding room allocations and honest communication.
Audit parking procedures to prevent coercive tactics by valet attendants.
The lack of integrity in these areas overshadowed an otherwise acceptable stay.
WweijunI recently stayed at the Crystal Crown Hotel Kuala Lumpur and found it to be a comfortable and convenient choice for travelers seeking value and accessibility.
Location: Situated at the fringe of Kuala Lumpur City North, the hotel offers easy access to attractions like Batu Caves and Merdeka Square. Its proximity to public transportation, including the Kampung Batu train station, makes commuting around the city hassle-free. 
Accommodation: The hotel features 200 cozy rooms, each equipped with modern amenities such as air conditioning, free Wi-Fi, and flat-screen TVs. Some rooms offer beautiful lake views, enhancing the overall experience.  
Dining: The on-site Crown Café serves a variety of Asian and international dishes, catering to diverse palates. Guests have appreciated the halal culinary options and the flavorful vegetarian selections available. 
Facilities: Beyond comfortable accommodations, the hotel boasts a range of facilities including a spa, sauna, and an on-site nightclub for evening entertainment. There’s also a mini-market for last-minute essentials and a business center for corporate travelers. 
Service: The staff at Crystal Crown Hotel Kuala Lumpur have been consistently praised for their efficiency, helpfulness, and attentiveness, contributing to a pleasant and memorable stay. 
Areas for Improvement: While the hotel offers numerous amenities, some guests have noted that certain areas, such as the bathrooms and furnishings, could benefit from refurbishment. Additionally, the breakfast buffet has received mixed reviews, with suggestions for more variety and improved food temperature.
Overall: The Crystal Crown Hotel Kuala Lumpur provides a blend of comfort, convenience, and value. Its strategic location, coupled with attentive service and a range of facilities, makes it a suitable choice for both leisure and business travelers.
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