WongPH
December 20, 2025
Title: Great Service and Space, but Maintenance Needs Attention
My family (2 adults, 2 kids) stayed here for one night 19/12/2025 in Tower A, Room 915. We booked the room with 2 Queen beds, and overall, it is still good value for money, but there are some significant maintenance issues to address.
The Positives:
• Space & Comfort: The room was very spacious, and the beds were comfortable—we slept well.
• Utilities: The air conditioning is powerful and cold, water pressure is excellent, and the Wi-Fi connection was strong and stable.
• Service: The staff were the highlight—very friendly, helpful, and welcoming.
• Value: Free parking is a plus, and the breakfast buffet, while not having a huge variety, was tasty.
The Negatives:
• Mold: Upon entering Room 915, we were greeted by a damp mold smell. The bathroom walls, sink, and floor edges were stained with mold, and the external window view was tarnished by mold stains as well.
• Pool Area: The swimming pool is nice, but there are absolutely no lounge chairs or tables. I had to place my dry clothes and towel on the wet floor, which is quite inconvenient.
• Entertainment: The TV only offers local Malaysian channels.
It’s a budget-friendly option if you prioritize space over modern finishings.