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Very beautiful hotel on the lakeside, spent a pleasant three days with my family, the front desk service was very warm, the restaurant was very professional, it seemed that this restaurant was a very famous restaurant in the local area, and the price of 4 stars got a 5-star experience.

The lakeside hotel in Switzerland offer breathtaking views and a serene atmosphere. One can expect a combination of natural beauty, comfortable accommodations, and excellent hospitality. Guests can savor delicious cuisine and experience the warmth of Swiss hospitality. With Switzerland's efficient transportation network, it's also easy to explore nearby attractions and towns from these lakeside locations.

The hotel is located halfway up the mountain. It is recommended to take the bus with luggage. It is quite tiring to pull it up directly. We didn't take the bus when we went there, so we asked the hotel staff to help us. They were very enthusiastic and helped us get to the hotel. The hotel room is OK, and the balcony looks beautiful, with mountains and water. The breakfast is Western style and tastes very good. The transportation is very convenient. There is a train station at the foot of the mountain, and you can take the bus directly to the city.

#Praise# Satisfied with mosquito control measures, sound insulation, location, and convenient transportation

Very caring to help call a car

I was plagued with trepidation before staying at the Swiss Star California. I had read some negative comments on Google Maps and trip.com, and the dread of what might go wrong loomed heavy over me. However, as fate would have it, my fears were unwarranted - the hotel, or rather, the service apartment, turned out to be a pleasant surprise and surpassed my expectations. The room was clean, well-equipped, and not too shabby. The heater functioned perfectly, which was a relief since it was a frosty February in Zurich. They had everything one would expect from a basic hotel room. But here's a word of caution: after booking your stay, make sure to check your email. You will receive a message from the hotel, not just a confirmation, containing the passcode and room number. Without this information, you might find yourself stranded outside the door, with no one to receive your calls or help with check-in. Trust me; I know how it feels to be left out in the cold, frantically seeking assistance from Trip.com. Furthermore, if you have a lot of luggage, you may want to pray for a room on the ground or first floor. Unfortunately, there is no lift in the building. However, let's not forget that this is one of the most affordable places to stay in Zurich. With that in mind, who could realistically expect luxury amenities and top-notch service? All in all, Swiss Star California proved to be a pleasant surprise and an excellent value for the price.

Very good location and kind staff. The breakfast is quite good and I want to stay next time. Super cool!

The hostel is located a short walk away from the train station. I overpaid for my train ticket at the airport, you can get a simple 60min ticket which will get you to the hostel. The hostel and room was clean and has nice showers etc. Lockers are in the rooms, a 2 CHF coin is needed but that can be obtained from reception. Beds in the room are adequate, room does get hot at night but the window was left open to regulate that. Staff at the hostel are friendly, I bought my airport return ticket from the reception desk, costs less than buying it at the train station. Breakfast was nice, a decent selection buffet style was provided with juices, coffees and teas. There is a Migro’s supermarket outside the hostel less than a minute walk, and has restaurants nearby too. A good budget stay if you want to spend more on your activities outside.

We had a terrible experience on the second night of the stay: We went out for city tour in the morning and when we come back to the room in the afternoon, our room is like being robbed, 3 out of 4 suitcases are missing, the bathroom is only half way clean, balcony door left open, most clothes hanging in the wardrobe are missing. I called front office immediately and i have been told that housekeeping had found the door of wardrobe is broken and has a risk of falling, so for safety reason, therefore, they have transferred our suitcases to the new room. so here are the question: 1. Why there are only half of my belongings are being transferred to the new room? You either transferred all my belongings to the new room, but not just half of it, it is so scary when you back to your room which it is like a crime scene! 2. Is it normal for a luxury hotel to touch guest's personal belonging without permission of the guest? 3. If the hotel find it a safety issue inside the room, why do they still let the guest go into the room? That kind of put the guest in a dangerous environment that may get injured! 4. Have the hotel ever tried to contact the guest, by phone/email of such incident had happened in the room? or worst case, to stop me to get in to the room, when i passed by front desk before get back to the room? none of it had been done In short, this is not acceptable for any hotel, not talking about Ameron is a luxury brand, the hotel has poor risk management, this is my first time using this brand and I don't think there will be a second chance, terrible experience and even on the checked out date, no one care to ask how was my stay.