KYOTO TOKYU HOTEL

KYOTO TOKYU HOTEL Reviews

KYOTO TOKYU HOTEL

580 Kakimotocho, Gojo-sagaru, Horikawa-dori, Shimogyo Ward, Kyoto City, Kyoto Prefecture, 600-8519, JapanView Hotel Details
KYOTO TOKYU HOTEL
KYOTO TOKYU HOTELKYOTO TOKYU HOTELKYOTO TOKYU HOTEL
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KYOTO TOKYU HOTEL Guest Reviews

4.5/5
Great
462 review
Verified reviews
Location4.4
Amenities4.4
Service4.6
Cleanliness4.6
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All reviews(462)
Positive reviews(451)
Reviews with photos/video(103)
Offers pick-up/drop-offs(58)
Delicious breakfast(53)
Classy environment(38)
Quiet & comfortable(21)
Well designed(12)
Loved the view(11)
Delicious buffet(9)
Perfect for business trips(7)
Negative reviews(11)
Guest User
Standard Triple Room
Stayed in Mar 2025
Family
6 review
3.0/5
Posted on Apr 20, 2025
A bit far from popular tourist spots. Need to use bus or taxi to move around. Hotel shuttle is available from Kyoto train station. Old hotel but well maintained. Quiet and not too crowded with tourists.
Response from Property: Thank you for staying with us on your previous stay.Also, thank you for sharing your time to share the feedback!We hope you have a pleasant stay and it was a memorable one.We all look forward to welcoming you again in the near future.
Guest User
Standard Twin Room
Stayed in Feb 2025
Travel with friends
7 review
5.0/5
Outstanding
Posted on Mar 26, 2025
Kobe Tokyu Hotel is in a good state of cleanliness, location, service and amenities.
Response from Property: Thank you very much for choosing our hotel from among many hotels. Thank you very much for your kind words of praise. We will continue to do our best to be a hotel loved by our guests. Please come again when you have a chance. All of our staff look forward to serving you again.
FaniaK
Standard Twin Room
Stayed in Oct 2024
Couples
4 review
4.2/5
Very Good
Posted on Dec 3, 2024
Very polite and helpful staff. The hotel and rooms were very clean. The breakfast was ok and they offered both japanese and continental options. The standard rooms on the 2nd floor had no view as there was a large wall in front of the window so i would definitely not recommend this option. The premium rooms are on higher floors and offer better view, if that is what you are going after. Overall it was a comfortable and clean place to stay for a few nights
Response from Property: Thank you for choosing Kyoto Tokyu Hotel. We are delighted that you have rated us highly for the staff and the cleanliness of our rooms.We also thank you for your valuable feedback on the breakfast.Your feedback will be taken into account for future improvements. We will continue to make every effort to satisfy our guests. We look forward to welcoming you again.
Guest User
Standard Triple Room
Stayed in Dec 2024
Family
1 review
5.0/5
Outstanding
Posted on Mar 24, 2025
The room was clean and I slept very comfortably.
Response from Property: Thank you very much for choosing Kyoto Tokyu Hotel from among the many hotels available. We appreciate your kind comments. We will continue to prioritize customer satisfaction and strive to provide even better service. We look forward to welcoming you again.
Stnelsh
Standard Triple Room
Stayed in Feb 2025
Family
33 review
3.5/5
Posted on Apr 3, 2025
The location is convenient yet not that strategic to easy access for shopping or to convenient store. Grant Lobby and classy restaurant and bar. The Conceptual room is newly renovated yet the standard remains with time mark.
Response from Property: Thank you for choosing our hotel. We are pleased to read your feedback. We will continue to work hard to ensure that we do not disappoint you. We hope you will have another opportunity to visit Kyoto in a different season. looks forward to seeing you again.
Guest User
Standard Twin Room
Stayed in Jul 2024
Travel with friends
2 review
4.7/5
Amazing
Posted on Oct 11, 2024
have suttle buses from the kyoto station to the hotel. and I have to say the shuttle bus driver is so welcoming and cheerful. also convenient to go to sightseeing places by bus( around 5min walk) but no convenient stores nearby. the closest one will be about 10min walk
Response from Property: Thank you very much for choosing our hotel from among many hotels. Thank you very much for your kind words of praise. We will continue to do our best to be a hotel loved by our guests. Please come again when you have a chance. All of our staff look forward to serving you again.
Guest User
Standard Triple Room
Stayed in Nov 2024
Family
2 review
5.0/5
Outstanding
Posted on Dec 22, 2024
We are a family of 3. The room was a lot bigger than we expected. The breakfast was above our expectation. It was a very good value deal. Wished we had booked for a longer stay. We would choose this hotel again should we get a chance to come back to Kyoto.
Response from Property: Thank you very much for staying with us and for sharing your wonderful feedback! We’re delighted to hear that you and your family enjoyed your stay and found the room spacious and the breakfast exceeding your expectations. It’s also great to know you felt it was a good value!We would be thrilled to welcome you back for a longer stay the next time you visit Kyoto. Safe travels, and we hope to see you again soon!
Guest User
Standard Twin Room
Stayed in Oct 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Dec 7, 2024
Very tastefully decorated room and the communal areas. Very helpful staff even for Japanese well known high standards. They kindly advised us on our travel plan and flagged a taxi down for us on the street, we felt literally nothing was too much for them. I thought it was reasonably priced for the quality the hotel provided us over all. I highly recommend this hotel.
Response from Property: Thank you for choosing Kyoto Tokyu Hotel.We would also like to thank you from the bottom of our hearts for giving us the highest rating for the decoration of the hotel and the hotel staff. It is an encouragement to our employees.We will make further efforts to provide you with the same excellent service in the future.We look forward to welcoming you again.
Guest User
Concept Twin Room
Stayed in Oct 2024
Family
8 review
5.0/5
Outstanding
Posted on Nov 27, 2024
Location is convenient, big slots for transportation, closed to the temple in walking distance; Breakfast are tasty and so many choices, Room is clean.
Response from Property: Thank you for taking the time to share your feedback. We are pleased to hear that you found our location convenient, with easy access to transportation and the nearby temple within walking distance.We’re also glad you enjoyed the variety and taste of our breakfast, as well as the cleanliness of your room. Your kind words mean a lot to us, and we appreciate you choosing to stay with us.We hope to welcome you back again soon!
T bother
Standard Triple Room
Stayed in Sep 2024
Family
4 review
5.0/5
Outstanding
Posted on Nov 12, 2024
Nice & clean hotel. Very helpful staff. Have parking options. Lots of options for vegetaarian in breakfast & supper.
Response from Property: Thank you very much for choosing our hotel from among many hotels. We are very happy to receive your many compliments. We will continue to strive to make our hotel a vegetarian-friendly hotel. We look forward to seeing you again in Kyoto.
YU YAN TOMMY
Concept Triple Room
Stayed in Aug 2024
Family
2 review
4.5/5
Great
Posted on Sep 20, 2024
Breakfast buffet provides plenty of choices and they taste good.  The guest room is big enough to accommodate three of us!
Response from Property: Thank you very much for your stay.We are glad to hear that you gave us a high rating and that you enjoyed our breakfast.We look forward to serving you again.
David Simonetto
Standard Triple Room
Stayed in Jul 2024
Family
5 review
5.0/5
Outstanding
Posted on Sep 2, 2024
A very pleasent place to stay. Rooms spacious, clean and quite. Great breakfast with many options, they also have gluten free, but you need to make sure to tell them while you prenote for the hotel, so they'll know. Staff perfect.
Response from Property: Thank you for your positive review! We’re thrilled to hear that you found our hotel to be a pleasant place to stay with spacious, clean, and quiet rooms. It’s great to know that you enjoyed the breakfast options and found the gluten-free options accommodating when arranged in advance. We also appreciate your kind words about our staff. We look forward to welcoming you back for another enjoyable stay!
Guest User
Standard Triple Room
Stayed in Jul 2024
Family
2 review
3.2/5
Posted on Aug 16, 2024
Location is far from the town center as well as the tourist sight seeing spots. Found hair stuck in the bath tub and on the bathroom floor. There is literally no air conditioning in the room and its extremely frustrating especially the temperature reached almost 36c in the day time. That really let us down. Otherwise, the facilities are good and friendly staff.
Response from Property: Thank you very much for choosing our hotel from among many hotels. We sincerely apologize for the inconvenience caused regarding the cleanliness of your room and the air conditioning during your stay. We will share your feedback with the relevant departments and work towards making improvements.We look forward to the opportunity to welcome you back on your next visit to Kyoto.
Guest User
Standard Triple Room
Stayed in Jul 2024
Family
9 review
4.7/5
Amazing
Posted on Aug 16, 2024
Decent hotel with superb services, including free shuttle buss from Kyoto station. Great continental breakfast !
Response from Property: Thank you for choosing Kyoto Tokyu Hotel from among many options. We are honored to hear that you were satisfied with your stay and to receive such positive feedback about our staff.Your kind words will serve as motivation for us. We will continue to strive for excellence and work hard to ensure that many more guests have a satisfying experience at our hotel.We look forward to welcoming you again in the future.
natasha
Concept Triple Room
Stayed in Jun 2024
Family
2 review
4.7/5
Amazing
Posted on Jul 27, 2024
had a pleasant stay at kyoto tokyu hotel! the room was clean, spacious and the staff are so friendly and sweet ~ they have a shuttle bus that goes to Kyoto station every hour which is so useful! the shuttle bus stops just right outside the hotel :) will definitely come back again !!
Response from Property: Thank you for your kind review! We're delighted to hear that you enjoyed our hotel and found our free shuttle bus service convenient. Your recommendation means a lot to us. We look forward to welcoming you back on your next visit to Kyoto!