Hotels near Zao Hotspring, Yamagata City

The hotel exceeded all the expectations! Would definitely recommend staying here if you are in Yamagata. The personnel is very polite, very helpful, and tries to make sure you have a pleasant stay. The hotel is a new building I would say, very close to the station. There is a 7/11 store on the 1st floor which is very convenient. The room is very spacious, has everything you might need. Also you can take all the necessary items such as face creams, toners, lotions, hair oils, toothbrushes, hair ties, teas, coffees etc. at the front desk. Absolutely wonderful experience!

Good location in Zao ski village - just opposite the bus terminal. Friendly and helpful staff, though speak very little English. We chose breakfast and dinner, pre-select from the menu. Both breakfast and dinner are delicious! Free transport is provided to ski lifts hourly. We have tatami room for 3 persons, quite spacious and great view from the window! Very warm and comfortable place to spend for few days.

Really great hotel in Zao onsen. The location is easy to find and free parking for guest. The room is big and clean. I love the window in our room see the snow falling and small pond as well. We didn’t booking the dinner & breakfast so I don’t know the food taste. However, onsen is really great!! I love outdoor onsen that you can see the view of Zao mountain while bathing and snow falling to your head!! but just scare of bear. So nice to stayed here!

This hotel is located conveniently. There are railway stations and bus terminals near. You can use this hotel as a base and visit other places by public transport. Some travelers live in this hotel and go to Zao Onsen ski resort for skiing or snowboarding. There are a lot of places to eat or go shopping.

The room was beautiful, with tatami, yukata, tabi, and a little bag with towels to take with you when you go to their proper outdoor onsen that's right across the street. The onsen has good amenities, has 2 baths one indoor that's around 42 - 45 degrees, and outdoor one that's usually cooler around 38 - 42. The best thing about that onsen is that there usually not many people there, often I was there alone. The breakfast was great too, there were at least around 20 - 30 different dishes/foods to choose from. The hotel also sells discounted ski passes, and has it's own ski/snowboard rental service for lower price than most of the rental services nearby (the snowboard was of great quality, the shoes not so much). When we checked out, the hotel arranged a van to take us to the bus terminal as well. Overall, one of the best hotels I've ever stayed at in Japan. 👌🏻

Located on the top of a business building linking to the Yamagata station. You won’t have to be worried even if it’s snowing or raining. A side note to travellers from the hotter climate, the hotel doesn’t supply air conditioning during winter. Instead it has a small webbed facility that allows outside air to flow into the room. This slight chills the room. However during the day, the room will be super hot. Initially we had a room facing the sun and when we checked in, the room is super hot. Called the customer service only to find out they didn’t have air conditioning during winter and we have to rent a fan from them. After a slight communication, the customer service is kind enough to upgrade us to a bigger room which is slightly cooler. Big props to the customer service lady! 5 stars service !

hotel's Location is very near to JR station, the breakfast is very good

I will come again this hotel . Overall all good

My room, shared restrooms, & bath were extremely clean! The home is full of character & clearly well-taken care of. Right by Yamagata Station & perfect place to shop. Bunch of parks as well, Kajo Park in particular has the Yamagata Castle Ruins. I spent a day going to Ginzan Onsen, further away compared to Zao. Definitely beautiful view but make sure you are aware of the bus & train schedules, because they come by roughly once an hour. The hostess is as nice as the reviews say she is! A little awkward at first, but she'd chat with me & patient when I tried speaking in Japanese. Very cheery personality! There was an avalanche risk warning, but she reassured me I'll be safe going to Ginzan Onsen. She'd come out to greet or see me off each day. Overall, very pleasant! Amenities were great! She provided basic necessities without extra charge (toothbrush/paste, towels) AND a yukata!! The futon was already set out for me when I arrived. Each night, when I returned, the bath was ready so I could go straight to showering & soaking. Lastly the amazing breakfast like the other reviews have stated. So cheap for how much food she gives you! Great variety, the rice smelled amazing, & a little different each meal. You come down at the agreed time, sit at a table with the TV on, & eat the meal in peace. Overall, the best place I stayed at in Japan & will definitely book again when visiting Yamagata! You really get to live the traditional Japanese-lifestyle!

I like SUPER hotel brand and enjoy it many times in my Japan trips till this stay This hotel location was again pretty nice, breakfast was fruitful and delicious, the ladies who served in the restaurant were all aggressive and helpful of keeping tables clean and many sorts of meals sufficiently BUT, the old man maybe at age ～60 who handled the check in process around 17:00 on Oct 6 evening was extremely bad and very arrogant that I never ”suffered” from this kind of service during my dozens of stays in the different cities of Japan that I realize, oh, there are still some Japaneses who may be not so friendly to foreigns. really an unforgettable experience on that day, the owner of that hotel branch should enhance the job training of this kind of employee in order to secure service quality, I even feel not comfortable when sharing my experience via this review