Top 5-Star Hotels in Lisbon

This hotel has very helpful and courteous staff. My room was comfortable, with French doors that opened to let the fresh air in. The restaurant downstairs served a BEAUTIFUL dinner, with a scrumptious dessert and nice wine. Highly recommend dining there during your stay.

I appreciated how this hotel was able to accommodate me on short notice after the original hotel I had booked with canceled my reservation. The rate was reasonable and it was located where I needed to be. The Grand Lisboa Hotel is part of a chain of VIP hotels in Lisbon. It was quite clean but slightly run down. The room was basic and since I just needed to sleep and shower, it was fine. All the money has been put into the bathroom with modern fixtures. The bathtub is high and slippery. There was no mat to prevent falling and stepping out of the tub felt a bit precarious. The rest of the room was spare. The bed was quite firm. A table and chair in the room had some sort of dried spill on them. Bottled water was complimentary. I did not make use of the bar or restaurant facilities whilst there. To change money, on goes to a sister hotel, the VIP Zurich-walking distance-and receives a poor exchange rate. Live and learn. The service, overall, is helpful. I was given suggestions, directions, maps, etc. All the things one expects from those in the hospitality business happened. No complaints, there.

Great room; we stayed on 18th floor that had a winding staircase with an outside patio. The patio was very large and had a fantastic view; it was wonderful. The beds were comfy and we were able to get an extra single bed brought in as there were 4 of us. The bathrooms were great with the rainshower head and sprayer, large soft bath towels and robes. The only thing that was disappointing is that the window on the main floor only went 1/2 way up the wall and there was no window on the 2nd floor bedroom; however you had the door that opened up to the patio on the 2nd floor. It was a fantastic room. The staff was great and quick to respond to any requests we had. Great place to stay. It is close to a park; restaurants, but seems to be more in the business district; however we walked all other to stores etc. Lisbon is very up/down so you are always walking up or down and on uneven ground/bricks. Fantastic place; just wear comfy/walking shoes and be ready to have some steep uphills and downhills.

We enjoyed our week long stay here. Located next to Rossio train station, 10 minute walk to the water and many fine restaurants. Room was bight, however our standard room was a little small but didn’t take away from the property. Many days we were left, cakes, nuts, fruit etc. My only problem was the lack of English TV. CNN was not available.

I stayed in this hotel one night in a superior room, arriving very late from the airport. When you enter the hall is impressive, very well conditioned and with an appealing modern style in furniture and decorations. The check in was fast and I had the luck to be welcomed by a very kind and available person, that explained me everything with no rush and patience. Porter service is available and very good one. I took a deluxe room, it was average, nice but not recently refurbished. Room service was very fast, but the quality of the food low. Checking out was not as smooth as the check in. The reception team being probably Sunday morning was a bit hasty and didn’t like to answer too many questions. Overall, it’s good for a night stop, but lacks of charm and service quality.

Loved the room - spacious and the bed was really big. Room was also clean - though the shower screen had some issues and water kept spilling on to the floor. Amenities and facilities were also great - rooftop bar and pool should stay open later than 6pm!

Arrived late as flight was delayed from London but Check in was relaxing and a glass of Cava took some of the stress away. We were allocated a room in B wing overlooking the pool which was nice. Very quiet room and perfect for our five night stay. The TV has UK channels and lots of movies plus hotel wifi worked great for us. It has a minibar and iron/ironing board plus Nespresso-esque coffee machine. We asked for a kettle to boil water for tea and that was a great addition. The room has an eco-bottle which you can fill chilled/filtered water for your room, again very thoughtful. Breakfast was amazing and great selection of fruit, pastries, eggs, meats, cheeses, breads, etc. Staff very attentive and buffet well stocked with fresh ingredients daily. Spa you had to book a 1 hour slot for up to 6 people with sauna, steam-room and swimming pool. Again all very good quality and relaxing after a long day out and about. We went to the bar for a look up the stairs but empty so we ventured out down the Avenida. Its very close to the Metro and easy access from airport 25 mins. Check out efficient and polite and we would definitely recommend the stay here and will be returning!

Overall, it's good. The hotel is very private. It's also relatively quiet and conveniently located. However, the water that was finished on the first day should be refilled with a new bottle. I called the front desk to send water, but I didn't expect to be charged a bottle of water and service fee. The main reason is that I stayed for four nights in total. Except for the first night, there was no water refill. The next three nights had free water refills, and I was not informed of the relevant fees on the first night. In addition to this problem, Service: There was a breakfast service staff who was not very friendly and looked down on Asians.

I stayed at The Vintage unexpectedly for two nights after my airbnb had serious water damage. The staff at The Vintage was incredibly kind and accomodating on such short notice. The breakfast was delicious with egg dishes made to order, alongside a nice buffet. I treated myself to a massage in the spa and that was lovely. Will gladly recommend The Vintage to anyone looking for a warm and beautiful stay in Lisbon!

Quite a disappointment for a 5 star hotel. The room didn’t raise to the expectations : there were many problems with the bathroom - flooding because of the shower door which wasn’t closing properly, poor cleaning service, plumbing problems - the sink was clogged and the smell was very unpleasant; the key door had to be changed 4 times (it kept deactivating and in the beginning they had to change the room because the initial room could be opened with any key). Moreover, a very very unpleasant surprise was at the check out, when the reception asked to pay for the minibar ,but in the room there was no price lists of any products (we only drank 2 coffees and 2 bottle of water , which usually are free and offered by the hotel).