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9.6/10
Amazing
Ssusan ᐝAfter Sintra was ”abused” and went to Lisbon to rest, this hotel proved to be a good choice. The location is excellent, there are many shops and restaurants around, and it is very convenient to walk to the river and arco Augusta. The room is spacious, the various additional services provided by the hotel are superb, and I feel like I am back to the domestic hotel, such as drinking water and snacks in the lobby. The hotel also provides free breakfast to the room! The gym on the first floor is also a feature, and the surrounding environment is a Roman ruin! Special thanks to Mr. Nuno from the concierge for quickly arranging a comfortable car for me and a professional driver to safely deliver me to the concierge when I left the hotel to go to the concierge for the day I was forced to give up the pre-booked uber (the driver asked to cancel the order to pay in cash), Also very warmly recommended to me the restaurant he took his family to. In short, the four-night stay was very good and the hotel service was in place.
Hotel near Baixa, Lisbon 8.5% of visitors choose this area
Price per night from:£254
9.4/10
Amazing
GGuest UserThe room had a nice, relaxing atmosphere. I had requested a room with a bathtub, and had checked in advance which rooms had a bathtub, but unfortunately there were none available on the day, so I ended up with just a shower, which was disappointing. Other than that, it was very good.
Hotel near Baixa, Lisbon 8.5% of visitors choose this area
Price per night from:£268
9.0/10
Great
AAnonymous UserThe room and hotel itself are very clean, modern and easy to spend. Cospa is also very good, such as shampoo conditioner body soap, free water, tea and coffee.
However, there is a problem with the service. There was a leak from the air conditioner around the night, and I contacted him through whatsapp, but it took an hour to reply. He offered to change the room, but I refused for the time being because it was midnight. However, there was no follow-up contact or confirmation of leaks. There was no support or help.
The new towel is self-service, but I used it to wipe the leak, so when I went to get a new one the next day, there was only one, the floor of the room was clinging to feces, etc. The room was very clean and comfortable, so the response when the service and problems occurred was very uncomfortable.
There is no front desk, so it can't be helped, but I think that the response should be solid when the problem occurs. I will never stay at this hotel chain again.
Hotel near Baixa, Lisbon 8.5% of visitors choose this area
Price per night from:£94
8.9/10
Very Good
AAnonymous UserThe hotel is not located in the city, but there is a subway station that takes ten minutes' walk to the old city. It is also very convenient because there is no taxi in the city to go to the airport. The breakfast in the hotel is very good, the variety is rich and the quality is good, and the service is particularly good. SANA is a local hotel chain in Portugal, and its quality and service are quite guaranteed. The hotel is located on the flight network where planes land and take off, but the soundproofing in the room is good, which is perfect if you want to watch and take pictures of planes.
GGuest UserWe had a pleasant stay at Masa Hotel spa combo grande collection .The breakfast was really nice and great way to start your day, and the amenities were excellent — guests can use the spa, gym, sauna, and bath facilities, which made the stay more enjoyable. Although the location is a bit far from some of the main attractions, it is still reasonably convenient since they can be easily reached by metro.
Cleaning was generally okay, but the shower drain in our room was not working very well, which was a bit inconvenient.
Hotel near Entrecampos, Lisbon 1.4% of visitors choose this area
Price per night from:£64
8.7/10
Very Good
AAnonymous UserI recently stayed at thisserviced apartment hotel in Lisbon and had a very pleasant experience. The location was excellent, close to public transportation, restaurants, and many of the city’s main attractions. The apartment itself was clean, modern, and well-equipped, with everything I needed for a comfortable stay, including a small kitchen and a spacious living area.
Check-in and check-out were smooth and efficient. I especially appreciated the quiet atmosphere and the reliable Wi-Fi, which made it easy to relax or get some work done.
Overall, this was a great place to stay, offering both the comfort of a home and the convenience of a hotel. I would definitely consider staying here again the next time I visit Lisbon.
Hotel near Lisbon Old Town, Lisbon 12.7% of visitors choose this area
Price per night from:£83
8.7/10
Very Good
DDill ChenThe hotel is clean and meets standards of Iberostar hotels if you’ve been to other ones, with pleasant scents in the lobby. Used the gym but it was small, with necessary equipments so was okay. Didn’t try spa but you’d have 1 hour free access if book in advance.
Service was relatively low-levelled throughout the stay. First night of arrival, there weren’t sleepers in the room and surprised that slippers at the reception were out of stock.
Second morning I was made to wait in front of the restaurant to have breakfast, with loads of available tables inside, which were not cleaned up on time. The staff didn’t maintain the queue in a good way, the line was cut in by two groups of guests, and there was even one group going straight into the restaurant, with the staff not noticing this or explaining to us. No caring was shown verbally for our waiting outside of the restaurant.
Third morning was told that there’s no breakfast booked with the room, but it turned out that the staff put wrong room numbers on the system when checking. The staff guided us to a table without cutleries prepared.
Reception staff were friendly yet not showing the best quality of service if the hotel is 5-star. Response time could be shortened.
Restaurant service was terrible given the above. No apologies made for the situations mentioned.
Hotel near Baixa, Lisbon 8.5% of visitors choose this area
Price per night from:£167
8.6/10
Very Good
AAnonymous UserThe family room was very spacious, essentially a two-room suite. While the hotel felt a bit dated, it was impeccably clean and well-maintained. The breakfast was delicious, especially the pastries. The croissants, in particular, were perfectly crispy, soft, and flaky – truly outstanding! I'd even call them the best croissants of my life! It's a bit far from the city center, but the metro is very convenient, and Bolt rides in Portugal are quite affordable. The first picture shows the sunset from our hotel balcony, offering views of the North Atlantic.
GGuest UserThe hotel was nice and clean but the furniture and interiors seemed a bit old. The location was near the airport but a bit far from the city centre. I liked the amenities but they didn't have tissues for hand and face, only toilet paper mother than the noise of occasional airplanes the building and the surroundings were quiet. The only problem we had was that we were not given the code to the apartment building and the reception desk was located inside. Fortunately a guest came and opened it for us before we had to contact the owner.
XXiaolangalexI stayed in an executive room for four days, then switched to this standard king room, which felt like a better fit. The hotel's location is excellent, not far from the school and shopping street, and the surrounding amenities are also great.
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