5-Star Hotels in Lisbon

During our three-night stay in Lisbon, one of our family members suddenly developed acute gastroenteritis in the evening around 8 p.m. We called the front desk, and a staff member immediately came to our room and helped us identify the most suitable hospital. After we decided where to go, we went down to the lobby to take a taxi. To our surprise, the front desk manager Andre personally came to us and asked if we needed him to accompany us to the hospital. We were deeply touched and gladly accepted his kind offer. Because of communication issues between our insurance company and the hospital, we had to switch to another hospital. Throughout the process, the manager patiently coordinated with the hospital and ensured we were safely transferred and properly received. He stayed with us until we were registered and had an appointment with the emergency doctor before returning to the hotel. We are truly grateful to all the hotel staff—the front desk team, restaurant staff, and even the tour guide—for their exceptional care and support. We would definitely choose to stay at this hotel again on our next visit to Lisbon.

I cannot believe how perfect my stay was with my partner here. All the facilities are top tier. The service is extraordinary. Everyone is super friendly. The breakfast options were absolutely top notch. The room was AMAZING. Two bathrooms in one room??? Wow. TV was double sided. Bed felt like the best bed to sleep in. The rooftop bar is brilliant. The pool was stunning and water felt amazing. I want to come back here!!! One of the best hotels I have ever stayed in in the world.

Great service and excellent location. Perfect for late night bars and restaurants 10 min walk to the river Fantastic breakfast The rooftop bar and restaurant is a must visit!

Excellent, brand new apartments, and very friendly customer service!

Beautiful hotel close to Oriente station. Bad smell on the street, the public services should take more care about the area around and properly support this excellent 5* place. Easy check-in and out procedure.  Nice view on the gulf from the windows and silent rooms for good sleeping. Kudos to the receptionist, Thiago, who was very welcoming and gave much support describing the map of the city

Staying at Wine & Books was an amazing experience for a short business trip to Lisbon. Friendliness of the personal, the design and atmosphere of the hotel, the amazing breakfast and the gym have been exceptional. Highly recommended.

Many times in lisboa but this one was amazing. that hotel is superb, staff are nice ! food are good ! we will come back for sure ! if i can add just a thing : drink in room are quite expensive. we tried a lot of 5 stars who drink was free. special mention for Paulo

The hotel is clean and meets standards of Iberostar hotels if you’ve been to other ones, with pleasant scents in the lobby. Used the gym but it was small, with necessary equipments so was okay. Didn’t try spa but you’d have 1 hour free access if book in advance. Service was relatively low-levelled throughout the stay. First night of arrival, there weren’t sleepers in the room and surprised that slippers at the reception were out of stock. Second morning I was made to wait in front of the restaurant to have breakfast, with loads of available tables inside, which were not cleaned up on time. The staff didn’t maintain the queue in a good way, the line was cut in by two groups of guests, and there was even one group going straight into the restaurant, with the staff not noticing this or explaining to us. No caring was shown verbally for our waiting outside of the restaurant. Third morning was told that there’s no breakfast booked with the room, but it turned out that the staff put wrong room numbers on the system when checking. The staff guided us to a table without cutleries prepared. Reception staff were friendly yet not showing the best quality of service if the hotel is 5-star. Response time could be shortened. Restaurant service was terrible given the above. No apologies made for the situations mentioned.

We had a wonderful stay at InterContinental Lisbon. The hotel is beautiful, with spacious and comfortable rooms, good service, and friendly staff. The location is also convenient for exploring Lisbon. Overall, it was a truly good, we would happily stay here again. recommended!

We had a great stay at Sheraton Lisboa! The location is super convenient—just a short drive from the airport and within easy reach of Lisbon’s main attractions. The rooms are spacious, clean, and well-appointed, with large windows offering beautiful city views. The bed? Super comfy after a long day of exploring! Staff were friendly and helpful throughout our stay, and check-in/check-out was smooth and efficient. We also appreciated the variety at the breakfast buffet—fresh, delicious, and something for everyone. Special mention to the spa and gym facilities—they were top-notch. After a full day of sightseeing, it was a treat to unwind there. Only minor downside was that the decor is slightly dated in some areas, but overall, it’s well-maintained and has that classic Sheraton charm. Would definitely recommend it for a comfortable and relaxing stay in Lisbon