5-Star Hotels in Lisbon

During our three-night stay in Lisbon, one of our family members suddenly developed acute gastroenteritis in the evening around 8 p.m. We called the front desk, and a staff member immediately came to our room and helped us identify the most suitable hospital. After we decided where to go, we went down to the lobby to take a taxi. To our surprise, the front desk manager Andre personally came to us and asked if we needed him to accompany us to the hospital. We were deeply touched and gladly accepted his kind offer. Because of communication issues between our insurance company and the hospital, we had to switch to another hospital. Throughout the process, the manager patiently coordinated with the hospital and ensured we were safely transferred and properly received. He stayed with us until we were registered and had an appointment with the emergency doctor before returning to the hotel. We are truly grateful to all the hotel staff—the front desk team, restaurant staff, and even the tour guide—for their exceptional care and support. We would definitely choose to stay at this hotel again on our next visit to Lisbon.

this hotel was absolutely perfect. everything was 10 out of 10. the hotel was spotlessly clean the staff were friendly and helpful and couldn't do enough for you. swimming pool and the spa were excellent the outdoor swimming pool was open 24 hours a day breakfast again was excellent food quality and service was perfect

The rooms were spacious, beautifully decorated and spotless. The staff were all superb. The terrace had amazing views and the breakfast delicious and healthy with a good choice of foods. We were delighted with our stay and would highly recommend the hotel.

Excellent, brand new apartments, and very friendly customer service!

Beautiful hotel close to Oriente station. Bad smell on the street, the public services should take more care about the area around and properly support this excellent 5* place. Easy check-in and out procedure.  Nice view on the gulf from the windows and silent rooms for good sleeping. Kudos to the receptionist, Thiago, who was very welcoming and gave much support describing the map of the city

Staying at Wine & Books was an amazing experience for a short business trip to Lisbon. Friendliness of the personal, the design and atmosphere of the hotel, the amazing breakfast and the gym have been exceptional. Highly recommended.

Incredible experience I will cherish forever 🙏 Highlights: Top tier service/really genuinely beautiful rooms especially breakfast area & lounge rooms/breakfast also being top quality/grounds & outdoor pool beautiful

Sehr sauberes Hotel, super Service. Da wir bereits zum Flughafen fahren mussten, hat man uns für 5:00 Uhr (ab 4:00 möglich) etwas für den Frühstück vorbereitet (Gebäck, Obst und man konnte sich Kaffee und Tee zubereiten), fanden wir toll, da wir beim üblichen Zeiten (ab 7:00 Uhr) nicht am Frühstück teilnehmen konnten.

We had a wonderful stay at InterContinental Lisbon. The hotel is beautiful, with spacious and comfortable rooms, good service, and friendly staff. The location is also convenient for exploring Lisbon. Overall, it was a truly good, we would happily stay here again. recommended!

We had a great stay at Sheraton Lisboa! The location is super convenient—just a short drive from the airport and within easy reach of Lisbon’s main attractions. The rooms are spacious, clean, and well-appointed, with large windows offering beautiful city views. The bed? Super comfy after a long day of exploring! Staff were friendly and helpful throughout our stay, and check-in/check-out was smooth and efficient. We also appreciated the variety at the breakfast buffet—fresh, delicious, and something for everyone. Special mention to the spa and gym facilities—they were top-notch. After a full day of sightseeing, it was a treat to unwind there. Only minor downside was that the decor is slightly dated in some areas, but overall, it’s well-maintained and has that classic Sheraton charm. Would definitely recommend it for a comfortable and relaxing stay in Lisbon