4-Star Hotels in Lisbon

I call this the best value-for-money hotel in Lisbon! First off, the service is excellent. After check-in, the front desk staff will tell you about the hotel facilities, pool hours, and the start and end times for the light show. Then, a bellhop will carry your luggage and show you to your room! I was very pleasantly surprised to find a weighing scale in the bathroom! If you're coming to Lisbon, just go for this hotel. I'm definitely not a shill!!! Chinese people don't lie to Chinese people.

From now on Evolution Lisbon will my favorite hotel in Lisbon. It is the best in Lisbon! I made it my home during my 14 day remote working trip. The 24 hours sauna and gym are extraordinary service, really suits solo remote workaholic like me who does not want to be bound by fixed schedules when concentrated in work. The surrounding of the hotel has ALL that you need. From supermarkets, malls, to even dance studios, all that you need is in walking distance. Reception ladies are formidable, I particularly like the sweet trainee who received my contact lens parcel I ordered online to be delivered at the hotel. She is sweet and helpful; also her colleagues who without any doubts helped with printing some documents which I needed urgently. And the housekeeping team, although I did not need cleaning everyday (I have OCD so the room was always kept clean haha) the housekeepers kept asking me if I needed anything. I did not use the co working area but it looked very relaxing and stylish. And something special about the room: the fridge. It has a size that is different from what we are used to (4 drinks and no more) It looks tiny from outside but it could cater my 5 day snacks, including a 1.5l coke. I think it is the door design? Check it out and you will know what I am talking about haha. Lastly I only have 2 suggestions (not critics!) One is that the hotel should offer its guests discounts when spending in its F&B outlets. This would make guests feel special when inviting a friend for a drink in the hotel property. Even 5% is good. Another is to install a mirror in the gym. Gym lovers like to see what they are doing wrong :) Thank you Team for providing me such a good time in Lisbon!

Serious safety and service failures at Numa Anjos Lisbon, and a broader pattern of unresponsiveness from your digital support during the stay. In the early hours of 25 June, a fire alarm was triggered at the property. The alarm sounded for over 30 minutes. My group and other guests evacuated the building and gathered outside. I understand that Numa operates as an unstaffed, digital-first property — that is the model we booked, and I am not complaining about the absence of on-site staff itself. My complaint is that the digital support which is supposed to replace on-site staff, and which Numa advertises as available 24/7 across the website, the Trip.com listing/booking confirmation, the in-room welcome guide, and the app/check-in instructions, was completely unreachable during an actual emergency! During the alarm and evacuation, WhatsApp — the primary digital contact channel — received no response whatsoever. No one from Numa made contact through any digital channel while the situation was unfolding. Several guests called emergency services directly because there was no way to reach Numa. No fire authority or emergency personnel arrived on site during this period either. They claimed to have security check the property and coordinating with authorities during the absence of active support - we saw no single soul present. We wonder how they checked the safety? The alarm went off itself and guests just went back in without hesitation. The first communication we received from Numa was an email sent around 3:20am — hours after the alarm, and well after the situation had already resolved itself on its own, with zero digital support from your team at any point during the actual emergency!! They said they sent both SMS and email. This is the biggest failure of security protocol - some guests sleep with their phones in silent mode, or switched off or with ear-plugs on like us. Luckily my partner heard the alarm and able to wake me up in time for the evacuation! This was not an isolated incident. It is consistent with a pattern of unreliable response times from your team throughout this stay: • When we requested a room change due to a noise issue (even though requested at the time of booking but told it is automatic assignment), WhatsApp told us an agent would reach out within approximately 15–20 minutes. The actual response came roughly 2 hours later. • When we reported an air conditioning issue of a new room, it similarly took longer to receive any response. And later they accessed our room unannounced even though I asked specifically for the time of check up. Taken together with the fire alarm incident, this shows that the 24/7 digital support Numa advertises does not function as promised, even for routine requests, let alone emergencies. The fire alarm is simply the most serious example of a problem that recurred throughout our stay!! The core issues are: 1. Total unresponsiveness on WhatsApp during a 30+ minute active fire alarm and evacuation. 2. No digital contact or guidance of any kind while the emergency was happening 3. No coordination with or follow-up from emergency authorities, despite guests calling them directly. (it seems their alarm is not linked to authorities?) 4. A delayed, after-the-fact email as the only acknowledgment of the fire alarm — sent only once the situation had already resolved. 5. A direct contradiction between the “24/7 guest support” promised at every booking touchpoint and the repeated, significant delays we experienced for the room change request, the air conditioning issue, and most critically, the fire alarm emergency. For a property built entirely around remote/digital guest support replacing on-site staff, this is not a minor service lapse — it is a recurring failure of the core mechanism guests are told to rely on, with the fire alarm being the point where that failure became a genuine safety issue.

Pleasant and well-located hotel. I'm only not giving it 5 stars because of the room service, which needs improvement (bed linen sometimes torn and one of the mini-fridges seems to be malfunctioning). But generally speaking, I recommend it, as it's a comfortable space good for families and has a good breakfast.

We were originally scheduled to fly home on the same morning as our son, but on different flights. Around 5 AM that day, we found out our son's flight was canceled, while ours was still on schedule, leaving us with very little time. Our son wanted to stay an extra day at this hotel to use their gym (we had stayed there for a night two days prior). In my haste to book, I accidentally put my husband's name instead of my son's as the guest. We quickly checked on it after our flight landed, and thankfully, our son successfully checked in. So grateful! 😊 The Uber ride from the hotel to the airport was only CAD$6.

The surroundings are great with many restaurants nearby. The floor had some cracks in places, and being close to the airport, there was some noise from planes flying overhead, but it quieted down at night. The breakfast offered by this hotel was by far the best we had on our entire Europe trip.

Breakfast was great with a wide selection. The beds were good too. In the bathroom, there was only a shower in the bathtub… The spa area, including the sauna and steam bath, really needs an upgrade; both are extremely small and old. The rooftop pool could be used if it weren't so windy.

The host didn't email the door code to me and there was no one answering the doorbell for the first three times my friends and I tried when it's raining heavily outside that day. I called the owner and they said they would open the door but they didn't and I had to call another time so that they would actually give us the door code to get into the building. The environment around the stay is very dirty, the road is full with dog poops everyday since morning and it smells very bad. My belonging is missing in the apartment when I'm very sure that it was still in the bathroom before we left the room. I'm not sure if the cleaner broke it or something else, but I asked them and they say there's nothing they can do about it. I don't mind if they broke it i just want an explanation about why is it missing and they just ignored me, instead they just say they couldn't find the item. The cleaner cleans the room everyday, the room is clean and is a nice place to sleep overall.

I enjoyed staying there. It feels good being in that space. Very clean and efficient. In genera, my room was quiet, only in the coriander some times you can hear other gustes speaking. Since is close to the airport, you hear the airplanes too. Still I recommend this place.

The room is spacious. Clean and has good amenities. It smelled bad inside the elevator all the time. The lobby isn't very present with dirty floors. Breakfast was average. The location was good for me, but a few metro stops away from the touristy spots. But it's a safe location w plenty of other hotel chains, office buildings and restaurants.