3-Star Hotels in Lisbon

On the first night, the room provided did not match my original reservation, and it was only on the second night that I was moved to the correct room. However, The staff were exceptionally attentive and eager to assist. The room itself was spacious, with strong water pressure, and body lotion was provided. For breakfast, there were egg tarts available on some days, though they were slightly too sweet for my taste. Overall, the breakfast selection was quite comprehensive and offered almost everything one might wish to have. In particular, the male staff member in the breakfast room provided excellent service and took great care of the guests.

From start to finish Dom Carlos Park did not disappoint. Helpful staff took our bag up stairs on arrival. Storage was available until our room was ready, map was given when requested to help us find our bearings. Room clean with fridge with selection of minibar which could be purchased, safe was also available. Towels were large and fluffy. Bed comfortable, with lovely pillows, black out curtains to help sleep. Room service used first night with excellent food . Breakfast was excellent good range of food. It was occasional busy and we were asked to wait in the lounge area but again well looked after and as soon as space was available we were taken in to wait. Hotel is in a good location, a gentle walk down the avenue liberdade everyday to where the action is, such as Rossio Station where we caught the train to Sintra. Great hotel would stay again. Cab from airport to hotel €24 , Uber to airport €7

I spent a 5 nights at My Story Rossio and here are some of my thoughts: PROS: - Excellent location. Hard to beat this prime location. It's at the heart of the city with lots of things to do in proximity. There's also a Metro station across from it so you can take the subway directly from the airport. - Nice decors and overall pretty clean. CONS: - The biggest issue I had during my stay was the poor structure of the building leading to disturbing loud noises. During housekeeping hours, the door to the cleaning supplies kept being slammed. Every time it was slammed, my whole room shook and I jumped up. I called the front desk asking if they could be more gentle with the doors. I was told that that was the way housekeeping was and to call back only if it still happened after 5pm (after housekeeping hours). It was impossible to get any rest during the day. I understand that housekeepers need to do their job but I wonder if this issue could be fixed simply by changing the door hinge to a slow close hinge. Also, in the middle of the night, I would wake up by the creaking noises of people above me when they walked across the room. - Second issue was the thermostat. It was not adjustable and could only be controlled by the front desk. For some reason, the hotel decided that all the rooms needed to be in heating mode during the night. It was so hot and stuffy that I was not able to sleep for many nights. I had to call the front desk in the middle of the night to turn it off but sometimes it would automatically switch back on. Then I requested to have the cooling instead of heating on but it would be too cold at night and there was no way to dial it myself. So throughout my stay, it would feel like being inside either a sauna or a freezer.

I was worried that I will not be able to check in because I arrived midnight but the reception is 24/7, the staffs are really nice and the room for girls only are huge tho the only thing they don’t have light inside. The toilet is near the room & it’s very clean. The location is perfect.

Stayed for 4 nights in a female ensuite - overall I had a positive experience! Firstly it was clean! A few things to note is that it isn’t the most sound proof to traffic and the temperature of the shower suddenly dipped from day 2 onwards. I can’t comment for social aspects but they offered some walking tours, pub crawls and drinking/ game tournaments on for some of the weeks. I didn’tutilise it but the kitchen area seemed stocked. Wouldn’t say it had the most social atmosphere in the common area but I was out for most of the time I stayed.

The rooms have bad smell. Some staff at the reception desk not so polite. Do not greet customers when they arrive. No water for customers when they arrive at the room. Need to improve more.

The apartment itself is okay but there quite a number of homeless people around the apartment. Breakfast is good. Room cleaning is daily.

Top-notch hotel, excellent services, cleanliness, courtesy, and helpfulness. I always have a wonderful stay when I manage to find availability at Hotel Roma.

This hostel is located about 3km walk from the center city, but does have some close by attractions (such as the Jeronimo's Monetary) The room is extremely small, if you seat on the edge of the bed and try to stretch your legs, you'll most likely hit the wall. We had our room replaced, as the first room had zero privacy for the toilet and the second room gave the illusion of privacy (as you can see in photos) We've not seen any of the management, as everything is done thru WhatsApp to contact them and they will respond. Breakfast was OK, it had a bit of choices but there was more cakes and cookies then actual food.