Apartments in Lisbon

Nice serviced apartment with good hygiene. Good for its price. But beware that trip.com or the apartment may not send you an email to inform you how to get in. But I’m lucky to be able to contact the owner and ask for access.

The room it was very nice.Everyday clean towels and made bed tidy the room. The location is nice it's I'm city centre and very quiet

Very good facility. The room is very well equipped and clean. But it’s very hard to find the way in. There is a door to enter from the restaurant The Milkman but for the first time you need to go up the hill a bit and ring the doorbell. There is no reception so if you encounter any problem you need to pick up the phone to chat to the customer service.

The checking process for this apartment was the most painful part ever, they have left things to technology but their tech didn’t seem to work . After 30 mins call with advisor in middle of night finally we checked in our room., One miss at Trip.com’s side is that I was never provided the correct booking number starting with 6 which was to be used for machine check in which caused all the confusion and time wastage. The room and location itself were ok and walkable to most shopping, eating and attractions in Lisbon. We took apartment for 4 which has a double bed and 2 single sofa beds up and down , overall apartment is small for 4 but functional in small space.

The check-in at the hotel was time consuming as we were asked to upload every single guest's passport information on the spot using the QR code provided. This can actually be done beforehand if guests were informed before the check-in day. The city tax payment wasn't smooth as there was a problem with the transaction made on the phone and we needed to repeat the payment at the machine which caused us a double charge. It is refundable after contacting trip.com. Overall the room is clean and equipped with everything you need, just the check-in part needs to be improved.

I won’t recommend this apartment though it is only less than 10 mins walk from the Martim Moniz metro station and the city centre. The apartment is located at the back alley of some old buildings. There were a lot of homeless people and wanderers at both ends of the alleys. The most unacceptable thing was that the alley was stinky with the very bad smell of urine and garbage. Since the apartment is inside the alley that car cannot go inside, even we took Uber, we still need to walk 2-min from either end of the alley to the apartment. Unfortunately we were assigned with a room on the ground level of the 4-storey apartment. To be exact, the room was slightly below ground level, meaning that we could see the feet of the people walking on the street through the 2 windows of our room. It was also a bit noisy when people talked on the street, parked their bicycle right at the windows of our room. Obviously we couldn’t open our windows or curtains, meaning that it was like staying in a room without windows. We have asked for a change of room. Since we were staying there for 7 nights, we also didn’t mind to change for only a few nights in the middle of the stay, however we were not provided with any option to change our room even though we booked this apartment 4 MONTHS ago (not the last minute customers). Besides, the sound proofing of the apartment was bad. We could hear everyone talking outside. Since it’s the ground floor unit, there were more people passing by and going up to different floors and in and out the building, all sounds were quite annoying especially during the late night. Among the 7 nights, there were also 2 nights having some sorts of alarm in the mid nights for over 30 minutes. All these issues were very disturbing too. Adding to it, the bed and pillows of the apartment were too hard and not comfortable to us. We didn’t have any good sleep unfortunately. Nevertheless the interior of the apartment was fine, spacious and clean. Decoration was modern, daily house-keeping was also fine. There were aircon, washer and dryer, a basic coffee filter machines but not Nespresso coffee machine.

The room is very nice and big, the kitchen facilities are complete, and the location is absolutely great. It is not difficult to get the key through self-service check-in, but it is best to write it clearly on the Ctrip page. In addition, Ctrip does not give you the password to enter the gate, so you have to contact the management yourself. I parked my car in a parking space across the street and was fined when I was carrying my luggage upstairs. The reason was that this parking space was only for residents and cost 60 euros.

Close to the metro, many oriental shops, stores, cafes nearby. An excellent supermarket is 100 meters away.

It would be good if the check in process was clearly explained beforehand. You will also need to note that there is a electronic check in monitor located near the lift for the self check in after you enter the building. Checking in via automated system was not that difficult but I had a hard time locating the other unit which was probably about 100metres away. I could not locate it on google maps and the map at the front door was not clear enough for me. The locals who stayed nearby kept telling me that there is only one Avenida Serviced Apartment in the vicnity. If you book this place do note that there are 2 addresses. I managed to find the other unit after trying to make out what the map means. They are not far apart. Just note that it is located adjacently across the road. It will be a sloped road thus there will be some difficulty lugging your luggage around the cobble stone roads. Other than this information that I think the host should share beforehand, the rest are good. Nice large apartment and generally clean and well equipped. I will consider staying here again

Although the location is average, however calling a car is convenient, except for a supermarket on the street. There are no restaurants attached. The overall space is large, easy to juice luggage. But the bathroom is really average, so it just so happens that I live upstairs also leaks down. It's dripping water. Sound insulation is not good. At the front desk, however, all the staff had a good attitude.