3, Off Paddington Village, Grove St, Liverpool, United KingdomView Hotel Details
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Guest Reviews of Novotel Liverpool Paddington Village
9.2/10
Great
202 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.1
Amenities9.0
Service9.1
Cleanliness9.6
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All reviews(202)
Positive reviews(201)
Reviews with photos/video(60)
Convenient location(25)
Awesome amenities(22)
Large rooms(19)
Delicious breakfast(16)
Perfect for business trips(9)
Many amenities(9)
Located in the city centre(7)
Well designed(5)
Negative reviews(1)
Guest User
King Room-Accessible
Stayed in Mar 2025
Solo travellers
1 review
10.0/10
Outstanding
Posted on May 11, 2025
Perfect, had a lovely stay here. Great location for where I needed to be , the staff were very helpful and friendly.the room was big and spacious, spotlessly clean. There was room service if needed.
Food in the restaurant was amazing great choice of drinks at the bar and a lovely court yard to sit out in.
Highly recommend a stay here.
Response from Property: Dear guest, We absolutely love your amazing feedback and we are super happy you had a perfect stay and enjoyed quality food and drink in our bar and restaurant and ha great service from the team.We do hope we have the pleasure of hosting your next visit to the city.CheersAmanda
Guest User
Standard Room with 1 Super King Bed
Stayed in Feb 2025
Solo travellers
1 review
8.5/10
Very Good
Posted on Mar 30, 2025
Everything is brilliant except for the location, which is very suitable for hiking and a free-gym session(with a luggage)
Response from Property: Thanks a lot for the great review. We are happy to hear you loved our hotel, but location was not for you. We hope you visit us again in the near future.CheersAmanda
jS-
Standard Room with 1 Super King Bed
Stayed in Dec 2024
Family
13 review
8.0/10
Very Good
Posted on Jan 27, 2025
The room was spacious and modernly designed. I was pleasantly surprised by the amenities provided, including a refrigerator, slippers, a coffee machine, and conveniently located power sockets behind the beds.
However, the bathroom design was quite impractical. The shower temperature fluctuated between hot and cold, likely due to low water pressure since we stayed on the 15th floor (the top floor). The sink and hangers also seemed poorly thought out, as if the designer hadn’t tested them after installation. Only one tissue was found inside the tissue box, and the air conditioning was difficult to adjust for proper ventilation.
6/19
Response from Property: HI JS, Thank you for sharing your valued feedback and scoring us a positive 4/5. We are happy to hear we met almost all of your expectations and you enjoyed our facilities and room amenities.Thank you for pointing our your issues with shower temperature and pressure. Thanks to your feedback , we have looked into this and rectified the issue.We hope we have the pleasure of hosting your next visit in the near future.CheersAmanda
Guest User
Standard Room with 1 Super King Bed
Stayed in Dec 2024
Solo travellers
7 review
10.0/10
Outstanding
Posted on Mar 11, 2025
The moment I woke up and saw the breathtaking view of Anfield Stadium from my window, I was captivated. As a huge Liverpool FC fan, this was a dream come true. The room itself was exceptional, and the overall experience at the hotel was truly unforgettable. I wish I could have stayed longer to enjoy it more.
Response from Property: HI There, We are absolutely delighted to hear you had such a wonderful stay and was captivated by the fabulous view of our beloved Anfield Stadium. I can imagine waking up to this for you made your stay and was , as you say, "a dream come true".We hope you visit us again in the near future for another fantastic stay.CheersAmanda
Jithesh
King Room-Accessible
Stayed in Nov 2024
Couples
4 review
9.5/10
Amazing
Posted on Dec 24, 2024
I expected it to be closer given that the description was ' close to ' lime stree station. However no compaints and rooms were great.
Response from Property: Thanks a lot for the amazing feedback and great scores. We are delighted to see you had a great stay and we look forward to welcoming you back in the near future.CheersAmanda
Guest User
Standard Room with 1 Super King Bed
Stayed in May 2025
Couples
12 review
10.0/10
Outstanding
Posted on Jun 10, 2025
Hotel and room were clean and of good sizes, staff were friendly with a quick swift check in and check out. It’s not right in the centre and about a 15 mins walk from the centre but we don’t mind that as we like this hotel. The shower has a big head so it was so lovely first thing.
Stephen
Executive Room with 1 Super King Bed
Stayed in Apr 2025
Business travellers
1 review
10.0/10
Outstanding
Posted on Jun 3, 2025
First impression of the hotel was how clean and simplistic it was. Check in was relaxed at the front desk and I was directed to the lifts to find my room. Room was spacious and well designed with all the amenities required. Coffee machine was a lovely touch and easy to use. Bed was clean and comfortable and would highly recommend this hotel at that price.
Response from Property: HI Stephen, We absolutely love your amazing feedback and perfect scores of 10/10 and we are delighted to hear your overall experience was spot on for you in every way. We look forward to hosting your next visit to the city in the near future.CheersAmanda
Guest User
King Room-Accessible
Stayed in Dec 2024
Couples
13 review
9.5/10
Amazing
Posted on Jan 28, 2025
Nice location. Staff very friendly..and helpfull.
Response from Property: Thank you so much for your excellent review and feedback. We are delighted your overall experience was a huge success and we look forward to welcoming you back again soon for another great stay.CheersAmanda
Khalisha
King Room-Accessible
Stayed in Feb 2025
Couples
2 review
10.0/10
Outstanding
Posted on Mar 29, 2025
Was a gift for my brother and sis in law and they message to say how lovely the hotel was. Perfect for their baby moon. Great location lush rooms.
Thank you
Response from Property: HI Khalisha, Thank you so much for the perfect review and scores. We look forward to hosting your next one in the near future.CheersAmanda
AjmerP
Standard Room with 1 Super King Bed
Stayed in May 2025
Business travellers
8 review
10.0/10
Outstanding
Posted on Jun 4, 2025
Great Hotel, that looked really good.
Food in the restaurant was superb!!!
Response from Property: HI Ajmer, Thank you so much for sharing your outstanding feedback. We are super pleased to hear you enjoyed everything about your stay , especially quality food in our wonderful Kensington restaurant and we look forward to welcoming you back in the near future for another great stay.CheersAmanda
DK91
Standard Room with 1 Super King Bed
Stayed in Feb 2025
Solo travellers
7 review
6.5/10
Posted on Mar 10, 2025
The hotel was clean had plenty of options for room service but the prices are really high for a Novotel & was far from all the sights.
Response from Property: HI DK91, Thank you so much for sharing your thought about your recent stay. We are delighted it was a positive experience and look forward to welcoming you back in the near future.CheersAmanda
Ell.dev
Standard Room with 1 Super King Bed
Stayed in Jan 2025
Travel with friends
2 review
10.0/10
Outstanding
Posted on Mar 3, 2025
Hotel was very modern and clean, comfortable bed and staff were very friendly and helpful. Hotel is also in a good location
Response from Property: Hi There El dev, Thank you so much for your fantastic feedback and perfect overall scores. We are delighted you had a top stay with us and look forward to hosting your next visit to us in the near future.CheersAmanda
Anonymous User
Standard Room with 1 Super King Bed
Stayed in Jan 2025
Business travellers
1 review
8.0/10
Very Good
Posted on Apr 28, 2025
Right next to Royal University Liverpool Hospital, very convenient if you need to visit the hospital
Response from Property: HI There, Thanks a lot for sharing your great review and positive scores. It is great to hear our location suited your needs perfectly and we hope to welcome you back again soon for another great stay.CheersAmanda
Guest User
Standard Room with 2 Single Beds
Stayed in Dec 2024
Family
1 review
9.5/10
Amazing
Posted on Jan 23, 2025
The place is lovely and very accessible to all the main attractions. It was clean and the staff were very friendly
Response from Property: Thank you so much for your excellent review and feedback. We are delighted your overall experience was a huge success and we look forward to welcoming you back again soon for another great stay. Cheers Amanda
Anonymous User
King Room-Accessible
Stayed in Nov 2024
Couples
1 review
10.0/10
Outstanding
Posted on Dec 30, 2024
Amazing hotel and very good service. The only down side is that the sink is not next to the toilet which would be convenient, also if there was free parking that would be a bonus. Other than that amazing hotel, I would definitely return.
Response from Property: Thank you for sharing your wonderful review and feedback . We are delighted to hear you had a great stay , and hope we have the pleasure of welcoming you back again soon.CheersAmanda