Yutian Mu Lake Hotel, Liyang

The service is good, and the baby also likes living here, but the accommodation environment is really unacceptable! There should be fleas and other bugs in the room. Everyone who stayed there had many marks of bites!

Thank you for the service provided by Butler Xiao Li. He is very nice and will answer any questions promptly. I look forward to coming here next time.

How did this family hotel come to be ranked second? Apart from the geographical location close to Water World, I really don't know where it is worth more than 1,000 per night... The design of the room may vary from person to person, but I personally think it is very average. Just when I was about to fall asleep at night, a cockroach suddenly ran out... It was the first time I encountered it in so many years of staying in a hotel... After telling the housekeeper, he said he would find someone to deal with it soon. Do cockroaches wait for someone? Tickets for Water World are purchased separately and require separate charges. Although it is said that you can enter the water world multiple times by staying in a hotel, the price of booking tickets from the hotel alone is still more expensive than buying it alone with Ctrip. It’s really not worth it! Will not stay here again. The family hotel is probably in the name of Water World, so it’s really not cost-effective.

I stayed here twice. I was not happy to leave a negative review the first time, so I thought I would give it another try this time. The environment of this hotel is quite comfortable, but the service is really poor. Even if the employees usually don't say hello to the guests when they see them, the normal service is very poor. For example, the front desk has a straight face all day long, and the guests are always asking questions at the front desk. , just being there without customers, scolding other employees angrily, the service attitude at the front desk is the worst in general, and secondly, the attitude of the woman in the coffee, this picture is even worse, she has nothing to say, the attitude of the aunt who cleans the room is also the same Very cold, I guess there is no service training here. As a Ctrip Golden Diamond member who stays in countless hotels every year, I don’t understand why you have such a bad attitude at this price range. The attitude of the service industry is number one. Can’t you understand this? By the way, the soundproofing of the hotel is very poor. I was woken up by unqualified guests slamming the door shut twice every morning when I came there. I was woken up by the repairman once. The hotel was actually in It’s really funny that I have to do homework after 7 o’clock in the morning, and even if I call the front desk, it won’t be handled until 9 o’clock.

I booked a happy hour family room, the housekeeper Xing Huanping will take the initiative to help upgrade the room type, but I did not change it out of personal needs. The room of more than 50 square meters is very spacious and more than enough for three adults. The hotel environment and breakfast are very nice, and the attitude of the staff is very good. Very good, the hotel gave away Shanshui Garden tickets and mulberry picking activities, and I had a lot of fun. When I left, I ordered a cup of sweet-scented osmanthus latte and it was delicious. It is recommended to stay. Forgot to take a picture of the room

The hotel environment and rooms are very beautiful! I just checked in and sent two mooncakes, and after dinner, I was tired and returned to the room and found a new plate of fruit! I gave another big bag of handmade biscuits when I checked out! ! So happy.. Named and praised the steward Xiaoshi! Too considerate, I helped with the luggage and reminded me to have breakfast the next morning 💕 The experience of staying in is full, see you next time~

During the Mid-Autumn Festival, I took my parents and children to the Tianmu Lake. I stayed in a starry sky duplex room. The first thing I said was good: the overall environment of the hotel is not bad. However, this stay was a very bad experience: 1. The refrigerator socket was out of power, it was repaired, and there was electricity, but the refrigerator did not feel cold. When the cabinet was opened, the heat wave swelled, and the food for the children could not be refrigerated. 2. There is no table in the room, and the tea bar is too low and hidden under the stairs. It bumps the child's head with milk and has to bend over and arch over to make it easy. 3. The TV remote control is broken. I have repaired it three times and it is still broken. 4. My child is taking a nap, I also want to lie downstairs for a while, but the electric curtains of the attic skylight cannot be closed, the sun is basking on the bed, the maintenance master came to do it for a long time and did not fix it, saying that the motor is broken and waiting for the manufacturer to send someone. Change, when I came back at night, the curtains were closed, but they couldn't be opened. The vacant rooms of this star are really foolish. 5. A baby cot and a baby quilt are provided, but the baby quilt has not even been removed from the price tag. It must have not been washed! ! You feel your conscience and ask, would you give your children unwashed sheets and quilts? ? 6. The attic is too hot. I sleep with sweat under the quilt at night. The goose bumps from the air-conditioning wind are all up without the quilt. I can’t sleep until 2:30 in the middle of the night. I removed the quilt and slept in the quilt in the morning. It started to rain at half past six, and the rain was crackling on the skylight and it was so noisy. I really had water in my mind to decide this star vacant room. The star room is still on the third floor, there is no elevator, and there is a lot of luggage with the baby, so you must be cautious.