Guest User
October 3, 2022
1. The security guards on the hot spring site are drunk to work and have a very poor service attitude, and treat children with a bad attitude; 2. The security guards work without a license; 3. The shallow pool and deep pool of the swimming pool do not meet the standards; 4. The shallow water area does not meet the standards The water is too deep, and the children cannot swim, so enter the deep water area and communicate with another safety officer on the scene to go to the deep water area. The water depth in the deep water area is 0.8m high. After the parents have repeatedly guaranteed and are willing to sign the hotel's disclaimer, if the children have any safety problems on the scene, I won't find the responsibility of the hot spring hotel. The on-site security officer is extremely overbearing and said that he should listen to everything here; he just won't give it; but we give other children before and after the swim the deep pool that cannot reach the depth of the water; treat customers differently 4. No one can solve the problem at the scene; 5. There was no cold water in the hotel that day, so I couldn't wash or flush the toilet at night. I made a few calls that night. For various reasons, the water in the town was cut off for a while, the pipe burst for a while, and the children took a bath. Halfway through the wash, there was no solution to the communication at that time. The next day, the communication said that the water pressure on the fifth floor was unstable, so there was no cold water. The hotel did not enter the check-in and inform us in advance. If we inform us in advance, we can choose not to live or change rooms, but the hotel They did not inform consumers in advance, so they deceived consumers. The two-day stay was forced to end early. The service attitude was extremely poor and problems could not be solved in time. The hygiene was also very poor.
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