Guest Reviews of Magnotel Hotel (Luoyang Peony Square Subway Station Wanda)
9.1/10
Good
598 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.1
Amenities9.0
Service9.1
Cleanliness9.3
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All reviews(598)
Positive reviews(570)
Reviews with photos/video(126)
Classy environment(59)
Easy to get around(52)
Friendly front desk staff(45)
Convenient for shopping(34)
Delicious breakfast(32)
Convenient parking(32)
Close to metro(18)
Perfect for business trips(17)
Negative reviews(28)
Rawbean3
Zero Pressure Quiet Elegant King Bed Room
Stayed in Jan 2025
Business traveller
24 review
9.5/10
Amazing
Posted on Feb 24, 2025
Friendly Staff. Excellent Service
Response from Property: 因為喜歡,所以選擇,春來春往,我們來日方長~7風裡飄雪的花,在記憶之中發芽,那些紅色綠色,是我們的青春年華。謝謝您的肯定,我們一直等您~
VeronicaPCT
Zero Pressure Shuya King Room
Stayed in Mar 2025
Couple
1 review
9.5/10
Amazing
Posted on Apr 13, 2025
Room is spacious, clean and comfortable. Location is quiet yet close to many shops and restaurants. Staff not fluent in English but we managed to communicate using translation app. Helpful n polite staff. Highly recommend hotel to stay in Luoyang.
Response from Property: 希望您的每次到來都可以在這裏得到家的温馨,因為相遇,所以歡喜!
M334192****
Zero Pressure Quiet Elegant King Bed Room
Stayed in Feb 2025
Solo traveller
1 review
10/10
Outstanding
Posted on Mar 8, 2025
The hotel service is good, the environment is good, and there are tourist introductions 😁
Original textTranslated by Google
Response from Property: Time allows people to appreciate the charm of waiting, and space makes people feel the charm of happiness. Thank you for your choice. My home is willing to wait for you for a lifetime and accompany you throughout the four seasons.
M785470****
Zero Pressure Quiet Elegant King Bed Room
Stayed in Feb 2025
Couple
3 review
10/10
Outstanding
Posted on Mar 20, 2025
The service is very good, the transportation is very convenient, clean and tidy.
Original textTranslated by Google
Response from Property: Because I like it, so I choose it. Spring comes and goes, and we have a long time to go. The flowers floating in the snow in the wind sprout in my memory. Those red and green colors are our youth. Thank you for your affirmation, we have been waiting for you~
M25994****
Zero Pressure Shuya King Room
Stayed in Jan 2025
Solo traveller
48 review
10/10
Outstanding
Posted on Feb 16, 2025
The hotel environment and facilities are great, the breakfast is rich and varied, the stay is comfortable, the front desk service is very good, and there is a self-service laundry room which is very convenient. Wanda Plaza is not far away, and shopping is also very convenient. It is comfortable to stay in a large chain hotel.
Original textTranslated by Google
Response from Property: The morning is refreshing, the evening is leisurely, go through the four seasons of life, enjoy the scenery along the way, and your little home will be with you!
Anonymous User
Zero Pressure Light And Elegant Large Bed Room
Stayed in Jan 2025
Couple
1 review
6.5/10
Posted on Feb 8, 2025
The hotel was opened in 24 years and should have been renovated.
Floors 8-11 are hotel rooms, so they share the elevator with people in other office buildings in the building, and there are more people during peak hours
2. The hotel laundry room has 2 washing machines and 2 dryers, both of which are household, so the speed is slower and the drying effect is not particularly good
The 13th floor is still under renovation, so there will be noise at 9-18 points, it is recommended to live on the 8th or 9th floor
The quality of the decoration of the rooms on the 11th floor was poor, and it was said that the construction time had to be shortened due to noise problems
5. Front desk service level: arrived relatively early on the day of check-in, the front desk promised to reserve the room for others, can only stay in the 10th floor room. The next morning was surrounded by noise
1016 The room is large, but the toilet smells bad.
7. The surrounding facilities of the hotel are good, close to the entrance of Peony Plaza, the surrounding dining options are many, there is Wanda and supermarket behind.
Original textTranslated by Google
Response from Property: Dear guest: We are grateful and ashamed to see your detailed feedback. We would like to express our sincere apology. We are really sorry that we failed to bring you a satisfactory stay experience. Regarding the elevator sharing issue you mentioned, we are fully aware of the inconvenience caused to you during peak hours. At present, we are actively negotiating with the building management to develop a more reasonable elevator usage plan, such as staggered operation or setting hotel-specific time periods to reduce waiting time. There was an error in the front desk service and the room was not reserved, so you were unable to stay in the room you wanted. We have severely criticized and trained the relevant employees and improved the reservation management process to prevent such incidents from happening again. Regarding the odor problem in the toilet of room 1016, we immediately arranged for professionals to inspect and repair it. It has been found that it was a problem with the pipe sealing and has now been repaired. As an apology, we will provide you with a free room upgrade next time you stay. Thank you very much for your recognition of the hotel's surrounding facilities, which is also our advantage. I hope you can give us another chance so that we can make up for this shortcoming with practical actions. We look forward to seeing you again! If you have any questions or suggestions, you can contact us at any time and our service team will serve you wholeheartedly.
QiiTvT^
Zero Pressure Elegant Twin Room
Stayed in Dec 2024
Travelling with friends
7 review
10/10
Outstanding
Posted on Jan 9, 2025
Unexpectedly good. The room is very big. The price-performance ratio is very high. It is also very convenient to go out with friends to visit attractions. The lady at the front desk is also very enthusiastic👍
Original textTranslated by Google
Response from Property: Because I like it, so I choose it. Spring comes and goes, and we have a long time to go. The flowers floating in the snow in the wind sprout in my memory. Those red and green colors are our youth. Thank you for your affirmation, we have been waiting for you~
Hansu
Zero Pressure Shuya Family Room
Stayed in Sep 2024
Family
1 review
10/10
Outstanding
Posted on Oct 27, 2024
The room is large, very clean, responsive, the hot water in the shower is very good, the breakfast is good, the location is easy to find, and parking is convenient.
Original textTranslated by Google
Response from Property: It is a great pleasure to have friends coming from afar. Thank you for your warm company and look forward to meeting you again!
M229531****
Zero Pressure Shuya King Room
Stayed in Aug 2024
Family
1 review
4.7/10
Posted on Sep 28, 2024
The hygiene is very poor. The sheets are dirty. Even after changing to another room, they are still dirty.
Original textTranslated by Google
Response from Property: Dear customer, thank you for choosing to stay at Magnolia Hotel. We sincerely apologize for the problems that occurred during the stay. We have been strictly inspecting the cleaning. Thank you for your valuable opinions and suggestions, urging everyone to work better to serve your stay. It is your supervision and guidance that allows us to continue to improve. We look forward to your next visit and witness our growth!
202652****
Zero Pressure Quiet Elegant King Bed Room
Stayed in Jul 2024
Couple
22 review
9.2/10
Great
Posted on Aug 19, 2024
The hotel is very close to Wanda, so you need to be careful when driving, as you may pass by. Parking is easy. The room was relatively clean, but there was a small problem. There was a bad smell in the bathroom sewer. The rest is ok.
Original textTranslated by Google
Response from Property: Dear customer, thank you for choosing to stay in our store. We sincerely apologize for the problems that occurred during check-in. We hope that you can contact the front desk in time when you check in next time. We will change your room or repair it in time. We look forward to your next visit!
M58846****
Zero Pressure Shuya King Room
Stayed in Jun 2024
Family
1 review
10/10
Outstanding
Posted on Aug 7, 2024
There was no room available, so I got a free room upgrade, which was great. Good ventilation, clean and tidy
Original textTranslated by Google
Response from Property: I hope you can feel the warmth of home every time you come here. We are happy because we meet!
M527712****
Zero Pressure Elegant Twin Room
Stayed in Jun 2024
Solo traveller
5 review
10/10
Outstanding
Posted on Aug 1, 2024
The room environment is very good, the hygiene is good, and the service is good. Everyone is welcome to stay here.
The facilities are also very good. This newly opened hotel is nice. I will come back again in the future.
Original textTranslated by Google
Response from Property: Thank you for staying at Magnolia Peony Plaza Wanda Hotel. I'm glad to see your positive comments about the hotel's location, cleanliness and service quality. The hotel is adjacent to Wanda Plaza, Changshen International, Wangfujing Shopping Center, and a movie theater with everything you need. The hotel parking lot and laundry room are open 24 hours. Welcome to experience it next time
631013****
Zero Pressure Elegant Twin Room
Stayed in Jun 2024
Business traveller
1 review
10/10
Outstanding
Posted on Jul 29, 2024
The room facilities are very newly renovated, and the smart home furnishing throughout the house is very good and convenient, with automatic curtains, automatic lights, automatic air conditioning, a super large TV screen, and the central air conditioning is very powerful.
Original textTranslated by Google
Response from Property: I hope you can feel the warmth of home every time you come here. We are happy because we meet!
_WeChat42149****
Zero Pressure Shuya Family Room
Stayed in Jun 2024
Family
7 review
10/10
Outstanding
Posted on Jul 19, 2024
I am very satisfied with the room. I was pleasantly surprised. The space is large and the price is low. I would like to say that traveling to Luoyang is really cost-effective!
Original textTranslated by Google
Response from Property: In the busy and intertwined years, I will cherish this friendship very much. A gentle word cannot express the thousands of words in my heart. I only hope that the little words can bring my blessings and my care~
CasperZhao
Zero Pressure Quiet Elegant King Bed Room
Stayed in Jun 2024
Couple
4 review
9.2/10
Great
Posted on Jul 3, 2024
I saw Magnolia while passing by Xuzhou, and I wondered why it has a very southern hotel name. I stayed in Luoyang yesterday and found out that it is owned by Jinjiang. It feels like it exceeds expectations at this price point. The decoration of the room is quite high-quality, much better than some minimalist ones, and my favorable impression suddenly rises. I want to go to other places to continue playing and want to book again. It would be better if there is a long table in the room to raise the suitcase. The Peony Plaza store probably rents several floors of a building, and the elevator takes a little longer during the day on weekdays.
Original textTranslated by Google
Response from Property: Dear guest, hello, thank you for your review of the hotel! No pain, no gain, the hotel can get your recognition. My friends are very happy, and their work is more positive~. Regarding the questions you raised, the hotel Other room types have cabinets for suitcases, but the room type you booked does not have them. You can inform the front desk of your needs next time you come to check in, and we can arrange a room type with cabinets for suitcases. Thank you again for your affirmation. , looking forward to your visit again!