The Palace, a Luxury Collection Hotel, Madrid

The Palace, a Luxury Collection Hotel, Madrid Reviews

The Palace, a Luxury Collection Hotel, Madrid

Plaza de las Cortes, 7, Madrid, Community Of Madrid, 28014, SpainView Hotel Details
The Palace, a Luxury Collection Hotel, Madrid
The Palace, a Luxury Collection Hotel, MadridThe Palace, a Luxury Collection Hotel, MadridThe Palace, a Luxury Collection Hotel, Madrid
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Guest Reviews of The Palace, a Luxury Collection Hotel, Madrid

9.4/10
Amazing
139 review
Verified reviews
Location9.7
Amenities9.1
Service9.2
Cleanliness9.4
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All reviews(139)
Positive reviews(37)
Reviews with photos/video(9)
Friendly staff(14)
Awesome stay(10)
Great location(9)
Negative reviews(2)
Traveler 123
Deluxe King Room
Stayed in Mar 2023
Other
27 review
9.5/10
Amazing
Posted on Apr 6, 2023
Amazing location! The Hotel Palace Madrid is a historic and luxurious hotel located in the heart of the city. The building dates back to 1912 and has been beautifully restored to its former glory. From the moment you step through the grand entrance, you're transported to a world of elegance and sophistication. The hotel's location is perfect for exploring Madrid. It's within walking distance of many of the city's most popular attractions, including the Prado Museum, the Royal Palace, and the Gran Via. The hotel is also close to several Metro stations, making it easy to travel further afield. The service at the Hotel Palace Madrid is exceptional. The staff are friendly, helpful, and always on hand to assist with anything you need. From the moment you arrive, you're made to feel like a valued guest, and the service only gets better from there. The rooms at the hotel are spacious, beautifully decorated, and filled with natural light. They're equipped with everything you need for a comfortable stay, including a large, comfortable bed, a flat-screen TV, and a luxurious bathroom. The attention to detail is impressive, with little touches like fresh flowers and complimentary water bottles adding to the overall experience. One of the highlights of staying at the Hotel Palace Madrid is dining at one of the hotel's restaurants. The hotel has several dining options, including the Michelin-starred Restaurant La Terraza del ******, which serves innovative and delicious cuisine. The hotel also has a beautiful bar, which is the perfect place to relax and enjoy a cocktail after a day of exploring the city. The hotel's facilities are excellent. There's a fully equipped gym, a spa, and a rooftop terrace with stunning views of the city. The hotel also has several meeting and event spaces, making it an ideal choice for business travelers. Overall, the Hotel Palace Madrid is a truly exceptional hotel. From its beautiful architecture and elegant decor to its exceptional service and prime location, everything about this hotel is top-notch. If you're looking for a luxurious and unforgettable stay in Madrid, I highly recommend the Hotel Palace Madrid.
Jittapon
Deluxe King Room
Stayed in Apr 2024
Couples
7 review
7.0/10
Posted on May 7, 2024
Not good or bad. Not quite value for money.
Guest User
Stayed in Jan 2023
Couples
43 review
9.5/10
Amazing
Posted on Apr 5, 2023
location OK
Ali
Deluxe Twin Room
Stayed in Mar 2022
Business travellers
36 review
10.0/10
Outstanding
Posted on Jun 22, 2022
Mukemmel
Anonymous User
Deluxe King Room
Stayed in Dec 2024
Solo travellers
14 review
10.0/10
Outstanding
Posted on Feb 2, 2025
The environment is very clean and comfortable, and the attitude of the front desk staff is also very good. I highly recommend staying here!
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AB Arugas
Deluxe King Room
Stayed in Dec 2024
Couples
3 review
5.5/10
Posted on Jan 8, 2025
The maid who cleans the room every day works hard and the service is good. Excellent! On the other hand, I went to the breakfast hall every morning, but the receptionist was so uninterested in his work that I couldn't remember his name even though I met him every morning for 7 days, and he had no hospitality, so I felt bad every morning. The waiter often forgets what I ordered, and calls out the same order three times every day. It repeats every day. www The reservation site did not inform me that the Palace Hotel, which is full of tradition and elegance, is under renovation. I have to take the elevator twice to get to my room. The renovation is supposed to be completed in May, but the people will not improve even after the renovation is completed. The hospitality and ability of the hotel staff at the Marriott Hotel is low, and the star rating would be less than three at most. It was a disappointing hotel.
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Zetanancy
Deluxe Twin Room
Stayed in Oct 2024
Family
59 review
10.0/10
Outstanding
Posted on Dec 20, 2024
The location is first-rate, and it is very convenient for shopping and dining. It is only about 209 meters away from the Prado Museum, and it is convenient to walk to anywhere
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Feitiannvwudingdangmao
Grand Premium King Room, Street View
Stayed in Sep 2024
Couples
31 review
10.0/10
Outstanding
Posted on Oct 29, 2024
The hotel is in a great location, close to the Puerta del Mar Museum and Retiro Park, and within walking distance to Puerta del Sol. The room is large, well-equipped, the breakfast is rich, and the service attitude is also very good.
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Guest User
Deluxe King Room
Stayed in Jul 2024
Solo travellers
30 review
10.0/10
Outstanding
Posted on Sep 4, 2024
The most satisfying family in the entire trip, they really pay attention to details~
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6/8
Guest User
Deluxe Twin Room
Stayed in Sep 2024
Couples
4 review
10.0/10
Outstanding
Posted on Oct 24, 2024
The location is very good, 6 minutes to the Prado Museum. The hotel is under renovation and the road in front of it is also under renovation.
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Guest User
Deluxe King Room
Stayed in Jan 2024
Travel with friends
6 review
9.5/10
Amazing
Posted on Mar 12, 2024
It has a historical charm and is worthy of the great historical city of Madrid. From hardware decoration to software services, it is extremely stylish...
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6/8
Taozhiyaoyaoing
Deluxe Twin Room
Stayed in Jul 2024
Family
29 review
10.0/10
Outstanding
Posted on Aug 29, 2024
The hotel is better than InterContinental, the luggage is delivered to the room, the decoration is high-end, the service staff is enthusiastic, and the hotel is in a good location near Ritz Park. It is highly recommended.
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Guest User
Deluxe Twin Room
Stayed in Jul 2024
Couples
23 review
7.0/10
Posted on Nov 5, 2024
The hotel is undergoing renovation. Unfortunately, even after the renovation, the soundproofing in the rooms is very poor. The neighbors prevent you from sleeping (((
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Guest User
Premium View King Room, Neptuno Fountain View
Stayed in Apr 2024
Solo travellers
35 review
10.0/10
Outstanding
Posted on May 20, 2024
Super comfortable. Great service staff
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Guest User
Deluxe King Room
Stayed in Jun 2024
Family
1 review
10.0/10
Outstanding
Posted on Aug 8, 2024
The hotel is beautiful. The rooms are comfortable, spacious and very nice. The staff is friendly, helpful, always attentive to you, a 10.
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