Avana Retreat

Except the location a little far from Hanoi international airport, the services, food, villas are super nice. The peoples are gentle and welcoming

What a wonderful trip we had at Avana. Everything was truly 5 star from the service to the amenities. The property itself is beautiful and it is so awesome how they are employing so many locals and providing English classes to them as well. We did a tour of the villages one day and a jeep tour as well both were so fun! very well run property with great management. We will be back!

Amazing service and care from our seamless check-in to the wonderful stay, memorable experiences, extensive child care, diverse food options, and last but not least, the out-of-this-world scenery. Couldn't ask for more. Having traveled a lot, I'm certain we won't forget Avana Retreat. We would definitely visit a second time 🙏🙏🙏

My husband and I recently stayed two nights at the beautiful Avana Retreat in Vietnam. What a lovely resort with an amazing spa! Ms. Linh was our contact person once we made our reservations and she made sure everything was perfect upon our arrival. After we arrived, Mr. Khuong took us to our lovely room that overlooked the valley and mountains and he facilitated our needs on the property, including a wonderful guide, Mr. Van Vinh, that walked us through the mountains and rice fields with a tour of a local family's home and garden. He taught us so much about the area as well as being fun-loving and energetic! We loved the stilt house museum, complete with a husband and wife team that were actually weaving and making fans underneath the stilt house. What a treasure to meet them and see their beautiful artistry! The spa really is one of the best we have ever experienced! The drive from Hanoi was so interesting, passing through village after village and then through the mountains to get to Avana. We learned that every staff member is a local. We want to thank them for their smiles and genuine desire to make our stay perfect!

Beautiful resort with wild flowers, water falls, bamboo forest, a chicken farm, and some deers. Had 2 execellent massages. You must try a massage in a private next to a stream. Restaurant services were welcoming and attentive. However, I feel the Vietnamese food needs to be more savoury. I had chả cá and the sauce was ok.

This resort is very remotely located in the Mai Chau hills. The road journey from Hanoi is an experience in itself with mad overtaking on bends. The setting when you arrive, however, is idyllic. This resort is very luxurious but is priced accordingly. Definitely a 5 star experience. The resort is efficiently run with in room IPads and phone apps allowing you to request buggies to collect you and drop you anywhere in the resort. While we were there, my husband became sick and I must commend the Operations Manager Ms Pham Thi Khuyen who came to our assistance immediately. She called the resident nurse and followed up with us the next day. Our one observation where we feel the resort needs to improve is the meet and greet. The staff greeting new guests lack confidence and the information given on the resort facilities is not clear, which I suspect is due to language issues. That aside, this is an excellent resort in beautiful rural Vietnam.

Beautiful place with an wonderful hotel. We had a fabulous stay at Avana Retreat. All staff were so kind and friendly, but a special mention to the lady manager, always present and taking action when is needed. The villas were beautiful and the pool as well, although it could be crowded easily on the afternoon. They gave us free snacks at the pool and at the happy hour, which is perfect to enjoy the beautiful sunset. It was my husbands birthday and they prepared us a special dinner by the waterfalls. The settings were amazing and the food delicious. The Chef were inspired! We had a great massage at the spa, which was a good idea after a cycling tour on the rice fields. We were very well received in this hidden gem hotel. Thank you so much.