Hotels Near Souq Al Arab in Makkah

It's a good hotel, it's not too far from the mosque, even though you have to take a bus

Very good hotel..rooms are good and spacious. Kaaba view is excellent from hotel. The breakfast was absolutely fantastic. Good spread with lots of option. We were served with so much of care and specially Mr Ashraf was very very helpful and gave the extra mile to us and took care of us even the minute details specaily for my mom . That's what you call hospitality. My rating *****. Must try people like Ashraf make the difference between other properties and this.

Good service by house keeper Abdul Hakim also he so friend house keeping department is also excellent and the over roll service of the hotel is good also near the Haram our room no,3835 the service was excellent and supervisor Majid roll excellent job and very friendly

Super Impressed with everything!! Front Desk, concierge, cleaning staff and the restaurant!! They all made us feel extremely welcome and exceptional. I want to shout to the best restaurant team of the world, I have visited every continent and many many countries. This service has been exceptional.. beyond exceptional!!! Namely Chidfrul Aziz One and only Monir Islam, Nanna, Ahmed Hosein aka Mr mustache, Mr Radwan, Mr manhood, Mr Ricky, and Amir!! And Riaz.. and all the chefs and kitchen that were so accommodating us and our children.. Chef Rashad with the big smile!! Thank you everyone!! You made our trip super amazing!!!

We stayed for a week. Overall, it was a decent experience although ultimately overpriced during Umrah. The room was relatively small. We were able to add a third guest at a cost of 300 riyals per night which was reasonable but only a bunk bed was offered and it took the minimal space available. The bathroom sink was clogged during our entire stay despite repetitive requests made to the cleaning staff and on the Bonvoy Marriott app. The food experience is however terrible! Iftar at the restaurant is extremely overpriced for 250 riyals per person and unjustified for a food of poor quality and not tasty at that. The scheduling was also hectic. Iftar was only from 7 to 9 pm and Sohour from 1 to 3 am; meaning if one wanted to attend Taraweeh, they would not be able to eat by the time they came back from the Mosque and would have to wait until 1 am to sustain themselves, which is ridiculous. We were therefore eating at the coffeeshop reception which was offering a buffet for 100 riyals per person, which was still overpriced for what it was. Only a few items were offered and not replenished.

Excellent stay. I had booked through the Hilton app - two partial haram view rooms. Check in on arrival time was punctual and smooth - I booked with breakfast included. We were told breakfast timings and location on arrival. We were also told there was a shuttle bus to the Haram every three minutes. The rooms were spacious and the bathroom also very big. Breakfast was great included bakery, egg station, fruit and various other hot/cold items including sub continent options. We were looked after by Saddam - a really nice guy. Housekeeping was quick, efficient and very good - the staff were always smiling. We used the cafe on ground floor a couple of occasions for dessert or hot drinks. All very good. Bottles of water provided in room. Also get iron/board too with a fridge in room too. Also a speaker where you can hear azan from the Haram. The shuttle was very good - every time we stepped out a bus was there and always left without too much waiting. A couple of mins drive to the haram and then about a two/three min walk into the mosque. You could walk to haram from hotel if you wanted - about 10 mins. A bit trickier to walk back from Haram as it’s uphill. Marriott and hilton convention Centre hotels are all within walking distance and all shuttles from these three hotels all stop in same place so easy to catch any of them on way back and cross quiet road to your hotel - no need to wait for double tree shuttle although there is always one very quickly. Overall a really good stay and I would recommend it. Also a really nice entrance to hotel…

Very, very distinguished management All services and workers are top notch Bravo, the title: Transferring excellence from Dubai to Mecca. I thank all those working on this elegant project, and I especially thank the director, Mr. Maan

A bad hotel and restaurant management that does not know what it means to respect people.. An experience with my mother. The restaurant worker and the restaurant manager spoke to her in a manner that was not nice. As long as there are people, there is no hotel and no people who know anything about hotels, nor dealing with people, nor even dealing with big people, and complaints are specific to that. M/Ibrahim Al-Khalil..

*************,Everything is fine

The hotel is a number 8 towers which look like they used to be apartments. Very high end, with lots of lifts and friendly reception staff in the lobby. We had a partial view of the clock tower which was nice. They offer a good buffet breakfast, restaurant and in room dining options, however, the wait times for eggs and pancakes is too long. The hotel also offers a shuttle service, 5-10 minutes wait and which can be manic during busy times. People push and shove to get on as its everyman for himself like you would see in third world country. The shuttle service is 10-15 minutes to Haram and is about 20 minute walk to the holy mosque. I would prefer to be closer to the mosque next time and within a 5 -10 minite walking distance as getting to prayers in the mosque requires being early about 1 hours before if you want to pray infront of the Kabaa and can make one lazy to go back and forth because of the distance and waiting for shuttles.