Crowne Plaza Melbourne, an IHG Hotel Reviews

Nice view from my room.

It was good and a pleasure to stay there. Enjoyed our stay at this place good service.

The location is great. Walking distance to southern cross terminal and eatery nearby. Very convenience.

I won't spend precious time to improve a company which it doesn't want to.

New and clean room! Good enough space. Super convenient. Good recommendation.

Nice hotel room and good service from the team at the hotel. High quality.

To be allocated on ground floor is something you do not expect when you make reservation as such a high standard hotel. Even worse not to find a bottle of free mineral water.

Unfortunately the hotel was in the middle of a construction site when we visited which made getting in and out by foot a little challenging at first. Staff are great and the facilities are also top notch.

Business trip, locate on 2/f, no city view at all .

The location is excellent. The room is clean and comfortable. The check-in and check-out function quickly and pleasantly. However, the breakfasts were always a bad start for the day. The breakfast restaurant is small and the tables are placed very close to each other (you feel disturbing other guests as you go to your table). For entering the breakfast restaurant, you have to wait in a long line. This line becomes longer, as some guests have forgotten their room number or are claimed to have not the breakfast included. This discussion prolongs the waiting time. Upon entering the breakfast restaurant, you have to confirm your name in addition to stating your room number. There are no fresh vegetables. To get a couple of fried eggs, you have to scan a code, This scanning does not function. Since there is no scrambled egg at some occasions as a compromise, you have to ask for eggs and wait for them. Sometimes, you get wrong number of eggs. There is no flow. To fix your drink (for instance orange juice) you have to go to the entrance (via the smal passages between the tables) and then go to the other end of the restaurant for eggs, bacon, etc. The coffee machine gives more cappucino than there is room in the cup. The restaurant opens at 6:30am on weekdays and 7:00am on Saturdays and Sundays. There are no options, in case you have an early flight. The staff appears to be aware of these problems and refer to the management instructions…

recommend，good location

The staff was mice and helpful

Breakfast selections could be more.

great location, friendly and helpful staff, and great views