Wingate by Wyndham Memphis East

I didn’t get to experience the room due to the fact the front desk people stated they didn’t have a room even though it said confirmed. I never received a refund as I was told . Attitudes were horrible.

I booked based on other ******* reviews letting me know that it was decent for traveling/passing through. But when we arrived I was welcomed with a roach & mold in the bathroom. The hot water did not work in the shower. Our hotel room door also seemed to have been broken down before. I was persuaded to book based on the pet policy (moving across country with my cat) but I would book elsewhere if possible & just pay an additional fee if traveling with pets. The staff was very friendly and nice, both on the phone and in person, most of my grievances are with the building itself. For over $100 per night I think you can find something better in this area. Hope this helps! We only ended up staying for about 2-3 hours.

The morning started off bad when the alarm clock in a neighboring room sounded at 4:30 a.m. and continued for 10 minutes. I don't think anybody was in the room; I didn't hear anyone stirring around after the alarm clock finally stopped. The housekeepers need to check that in rooms that are not occupied. Then, when I woke up and saw the time on the clock (around 6:30), I thought I had a few minutes to wake up slowly and get out of bed. Then I got a phone call at 7:00, according to the alarm clock, but it turns out it was actually 8:00. The clock was an hour behind, which had me starting the morning off an hour behind. I couldn't figure out how to change the time on the clock except for the alarm time. That was a really bad start to the day, because I didn't get down in time for breakfast which ended at 9:00. A simple thing, having their bedside alarm clock set wrong, made a big difference for me. Take your own tissues with you because ther e are none in room. Also I could not change the temperature on the wall thermostat. I could change the number to a different temperature but it automatically went back. And it was too warm this morning. The last thing I mention now is the shower curtain rod which was loose at both ends so it's sagged, which meant that the shower curtain couldn't be pushed all the way to the end and stay there. I finally had to get a wash cloth wrapped around the rod at the top and hold it so I wouldn't be pouring water out on the floor.

Room was dirty. Staff didn’t understand English. Housekeeping only cleaned your room when you check Out so no new sheets or towels we had to go downstairs to get toilet tissue. The breakfast was awful they served the same sausage 3 day in a row and I’m not talking about the same kind of sausage, I’m saying it was the left over sausage from Friday to Monday and they looked unsafe to eat. I do not recommend this hotel not even to my worst enemy.

I didn’t like the area it was in whatsoever. The shower in my room didn’t get hot at all but it was too late to let staff know because by then it was time to check out. The beds was very comfortable considering I’m 7 in a half months pregnant. I didn’t like being rushed at checkout it was 12:02 and I’m literally walking out with my kids a lady standing there rushing me.

The stay was ok. The air wasn’t on when we got there and the room smelled pretty bad. Circulating air helped. Some of the furniture was ripped, scratched, and dusty. The smoke alarm was covered in plastic. The room was clean though. The bed was comfortable. There was not always hot water. We felt safe there. Staff was kind. We would consider staying again, but it wouldn’t be our first choice.