I had an incredibly disappointing experience at this hotel. Despite booking three nights, I had to check out after just one night due to a multitude of issues. The staff was exceptionally rude and unhelpful, and I am still struggling to obtain a refund. Even my friend, who had a room next to mine, had to change rooms because of various problems. The hotel failed to provide hot water, the internet was unreliable, the location was terrible, and the bed was extremely uncomfortable. None of the amenities were as advertised, and overall, the experience was far below my expectations. I will be filing a claim with my credit card company to seek a refund, as this hotel did not deliver on any aspect of its promises. I strongly advise against staying here, as it was one of the worst hotel experiences I have ever had.