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Posted on Sep 14, 2026|Premier Suite
CitytravellerWe stayed at Pakasai for 3 days and 2 nights, and I have to start by mentioning the service. From check-in all the way through check-out, Hakim, Kik & Kor were fantastic. They walked us through the hotel and explained everything in the room, and they even had our room ready an hour before the official check-in time. Everything was handled very efficiently and they made us feel very well taken care of throughout our stay.
The main area I think could be improved is the breakfast. The hotel itself is very convenient and we enjoyed our stay, but for a 4-star hotel, I expected a little more attention to the breakfast quality and setup.
To be specific, the Koko Krunch-style cereal tasted more like a generic/no-brand cereal, and the drinks at the counter had ice tubes in them but still weren’t particularly cold. The bread basket where the sourdough was kept also couldn’t be closed properly, and there was an opening underneath it, so we noticed small fruit flies around and inside the bread area.
The butter was also placed over at the fruit section rather than near the bread and toaster, which was quite an odd setup and not very convenient.
The waffles were made in advance, so unfortunately they had already become soggy by the time we took them. The sausages actually tasted really good, but they were extremely salty. These may sound like small things individually, but I think improving them would make quite a big difference to the overall breakfast experience.
A few other things we noticed during our stay:
The hotel does have quite a lot of mosquitoes during the rainy season. It would be really helpful to provide mosquito repellent spray in each room, especially during this period.
We also had some trouble with the hot water when it was raining, as the water wasn’t consistently hot.
For Room 1519 specifically, I would recommend checking the sliding-door lock. We couldn’t figure out how to properly lock it despite trying multiple times with the key card. It might also be helpful for staff to explain how the sliding-door locking system works during the room walkthrough, as it wasn’t very intuitive.
Lastly, the toiletries/soap are secured inside the bathroom, while the bathtub is outside. This makes it quite inconvenient if you want to use the soap or shower gel while using the outdoor bathtub. It would make much more sense to have an additional set accessible near the bathtub.
Overall, we still had a very pleasant stay, and the service from Hakim, Kik & Kor was definitely the highlight. The staff were warm, attentive and efficient. I think with a few improvements to the breakfast experience and some of these smaller room details, the overall experience could be much better and more in line with what you would expect from a 4-star resort.
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Price per night from:£57
Posted on Sep 19, 2026|Deluxe Mountain View
Anonymous UserThe overall service was good, breakfast was delicious, and the room amenities were nice. However, there are a few areas for improvement based on our experience:
1. Cleanliness: We found that our toilet seat had not been cleaned prior to our arrival.
2. Delayed Request: Upon check-in around 15:00, we requested a fan for our room. We were out for the entire day, but when we returned late that night, the fan had not been delivered. We had to call reception to request it a second time.
3. Missing Amenities: On our checkout date, we asked for access to a shower or changing area following a tour. Reception kindly directed us to the rooftop pool showers and assured us that amenities would be provided, so we didn't bring our own. However, when we went to use the facilities, no amenities were available.
Most of these issues stem from communication gaps and could be handled better. That said, the location was great and made commuting into town very convenient.
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Price per night from:£37
Guest User
We had a truly wonderful stay at Chaokoh Phi Phi Hotel & Resort. From the moment we arrived, the staff were exceptionally friendly and helpful, making us feel welcome and well taken care of throughout our visit. The hotel is perfectly located on the island—just a short walk from the pier and surrounded by great restaurants, which made exploring Phi Phi both easy and enjoyable. Our room offered a beautiful garden view, and being near the pool added to the relaxing atmosphere. The rooms themselves were spacious, comfortable, and kept spotlessly clean, which made our stay even more pleasant. Everything felt well maintained and thoughtfully arranged. Overall, this hotel provided the perfect balance of convenience and tranquility. We would highly recommend Chaokoh Phi Phi Hotel & Resort to anyone looking for a beautiful, quiet place to stay while enjoying the charm of Phi Phi Island.
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Price per night from:£32
Posted on Nov 29, 2024
Boris Borski
It's a long read, brace yourselves!
We stayed in Vipa Tropical Resort for 5 nights and the trouble started right when we moved in. They showed us to the room, which was the a bungalo next to the pool. It looked nothing like the pictures of the room we booked. So I went to the reception and said ”that doesn't look like our room”. After some debate (we were told that they are fully booked and, in reality, this was an upgrade) they took us to Superior room #113. At first glance, it was the room that we booked, but then... things started to come to light... All firnuture was old and beaten down. Literary! There were bits and whole pieces missing or broken. So I made a complaint to Trip.com and demanded to either manage the situation or get me a full refund. While they promised to resolve the issue whithin an hour, we went out into town and when we got back reception was already closed (not a 24h service), so we went to our room, decided to ”sleep on it”, pulled the cover from the bed... it was stained and the blanket was dirty, like it wasn't changed from previous stay. Another call to support and there was nothing that could do about it, but to offer to wait until morning. We spent the night cramped on the couch. In the morning I went to the reception, called the lady into thr room and said ”I don't care about the furniture, but at least the sheets have to be white and clean and crisp”. She tried to tell me that those are clean, just the laundry that they use isn't doing a good job.... Again, we went out for the day and by the time we got back the sheets were white, clean and crisp. And Trip.com agent offered us some coins ”for the trouble”. After night 4, there was a knock on the door and we were offered to look at the room #114... And it was PERFECT! Just next door. The bed was clean, the furniture was brand new, the shower had strong and hotter water. Why, oh why?!?! Oh yeah, they were fully booked and just moved people around....
Besides, all the trouble, the nature around is stunning. Very green and quiet. And the cliff massively hanging above is nothing but spectacular, but... that's where the good part ends.
P.S.: There waa a ”do not disturbe” sign on our door. And yet, when we got back from our day trip, there were towels and TP and two bottles of water sitting on the couch. Quite disturbing, concidering there's no safe deposit box in the room
Not going to stay there again.
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Price per night from:£21
Guest User
Beautiful hotel in Ao Nang located up in the mountains, surrounded by jungle. The rooms are spacious, wooden, and feel like a little retreat. There’s a shuttle that takes you up to your room, which is fun, but if you want to walk everywhere or walk to the beach easily, this place is probably not for you. Also, if you’re a light sleeper, keep in mind you’ll hear nature sounds at night. There’s a 7-Eleven nearby though, which is convenient. The pool is beautiful, but they don’t sell alcohol there, so just know that in advance. Breakfast was okay, maybe 3/5, but the staff were very friendly and the atmosphere was really special.
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Price per night from:£40
Guest User
Excellent hotel, about a 10-minute walk to the beach. We got a room with a stunning mountain view, a truly amazing experience. Thank you, Krabi, for an incredible vacation.
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Price per night from:£54
Guest User
I loved the pool and the views. The room was great, it had everything. Very good location close to everything you need.
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Price per night from:£37
Posted on Feb 26, 2026
Guest User
The best hotel in Thailand. We suffered for the first 3 night in another hotel on Phi Phi and we couldn’t sleep coz of the loud noises from the beach parties but then we moved to U Rip and it was th best decision ever - clean, new, SILENCE, nice pool and great area far from the parties. But still accessible coz it is like 15 min walk. Totally recommend especially if you are a light sleeper 👌
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Price per night from:£28
Guest User
Rooms with mountain view are big and nice, rooms with city view are smaller. Big pool, beautiful garden.
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Price per night from:£20
Posted on Jun 22, 2024
H Ranatunga
This hotel stay was very nice. The pool view is stunning
The hotel owner is very helpful and friendly. She even upgraded our room without extra cost .
She even organised someone to pick us up and carry our bags from the pear and from hotel to pear at check-in and check out . She even keeps our bags in a place near to pear for us to pick up in the afternoon for our ferry trip.
Staff is very friendly too.
We really enjoyed our two days stay and definitely recommend this hotel stay
Will come back again with my family
See view villa was the one we stayed it was the best
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Price per night from:£62