Munich Moosach Hotels

Hotel staff is nice, room is clean and hotel is located in a nice but quiet area. It’s near the tech companies so good business hotel for employees who travel in for work. It’s about 3 minutes to the nearest subway - just google to KFC, the nearest subway is just next to itZ however it’s not the most convenient subway as the most convenient is the Olympia Einkaufzentrum one as it’s has more connections. There’s a small dishwasher provided so it’s convenient but if you want to wash the dishes manually, there is no dishwashing liquid provided so you have to buy your own. Washers and dryers are located at the basement of the hotel, so not in your room. There’s an app that we have to download to book and pay for the washer and dryer, yes it’s extra charge. No clothes detergent is provided so we have to buy our own - there’s no dispenser at the wash and dry area where one can easily buy the washing detergent. The hotel also doesn’t sell any. We had expected the hotel to at least provide some washing detergent, so don’t get caught without clothes detergent at night, if you plan to wash your clothes at night as the shops are closed after 8 pm… Overall it was a good experience except for the few inconveniences. As a first time visitor to Munich, probably one would want to stay at a location closer to the old town or city area as we found ourselves commuting about half hour every day to the attractions or where we wanted to go.

The receptionist of the evening shift between 19:00 and 19:30 on 1 August 2022 was extremely rude. Not even close to the lowest standards of hospitality. We booked a room in Leto Hotel Moosach that now is B&B Hotel via the booking service, but it was still Leto Motel on the reservation with the same address. First, we came to the desk and the receptionist rejected to check our booking detailes at all, bc in the receipt he saw the logo of the accommodation service, not the B&B and told us that we’re at the wrong place. We checked the map and the online reservation again, and found out that everything was right. We came back to the front desk and asked to check other numbers from the reservation, but it didn’t work. Then we were told in the rude manner, that we’re just wasting his time and there is a row of people as we’re not… and we should go away. After a while we came back and asked to look up the reservation by our surnames, and finally it worked. We also asked him how can we address him, but he said that he wouldn’t tell us, which is weird. The receptionist asked us to pay as there was no information about payment in the computer, however it was already prepaid. We showed him the receipt from the website where the payment is seen with the details and again he rejected any papers from this booking service and insisted on paying or leaving. Fortunately, the service team from the booking service showed great performance and our issue was solved after we contacted them. Suddenly the receptionist approached us at the hall and said that he can check us in. And after he registered us he told that there were no problems with him, it’s a system error and no one’s fault and we were just disturbing him for nothing. But obviously the thing is his attitude towards us from the start. He was not trying to help us at all, but wanted to get rid of us and literally treated like trash, not people. Actually, my bf comes from hospitality management field and has a rich working experience working in the premium chain Lotte Hotel, so he wouldn’t dispute with no significant reason. And I have stayed at B&B not long ago in Budapest and was satisfied with the service. I always knew that it is a nice place for a budget stay with helpful staff. So both of us were completely shocked and disappointed. I hope that this situation will be taken seriously by the B&B management because the incompetence of the single team member shouldn’t spoil the reputation of the whole company. And I still believe that what happened is an exception.

I stayed here on a business trip and was pleasently surprised. Considering price levels in Munich are generally quite high, Leto follows a different path offering competitive rates during non-Oktoberfest times. The hotel is quite new and offers small but clean rooms equipped with basic furniture. It is sufficient if you just look for a room to sleep in before next morning‘s Meeting and considering the price it is quite an attractive choice. Although it does not offer many services and no inhouse breakfast (instead you get a voucher for the bakery next door) the staff is very friendly and helpful at all times! The hotel is just around the corner of one of Munich‘s most well known shopping centers and to public transportation options esp. subway and bus stations are in walking distance. So if you need to visit customers in the northern part of Munich for one or two days you can‘t go wrong with Leto. In contrast, if you intend to explore Munich as a tourist or need to stay longer I would suggest a different hotel.

Hotel in a decentralised location but very close to Moosach stop U3 (direct to the center) and S1 (link from/by airport). We have tried only one restaurant in the vicinity at dinner, all the others full/reserved having regard to the holiday period. In 15/20 minutes you are still in the center, where the availability/option is broader. Spacious and comfortable Superior room, clean, well heated and quiet (balcony with indoor face); small but functional bathroom. Single points: 1) some stick on the mock that could harm the most demanding customers; 2) improved bath/douche use (in my room only shower, the switch was blocked with a switch 😀); 3) a little small handbag even if soft. In other reviews, I read watered baths because of the imperfect guard of the bath wall ...but it's just a bath and it'd be better to use a ”telephone” shower at home ... Breakfast with good sweet and salad choice, for my tastes more than satisfactory. Contact with the reception in check-in, check-out and small disadvantage accommodation in the fast friends room, efficient and friendly (in English and also a little Italian) In the overall very positive experience! P.S. Our rooms have been cleaned daily, in check-in phase, the possible availability has been investigated at a lower frequency, if sensitive to environmental issues.

The overall level is satisfactory and the transportation is very convenient. One is that the air-conditioning of the room is centrally controlled, and the temperature cannot be adjusted, so it feels a bit cold.

New and clean hotel. Good breakfast and close to the business area. One member of start to mention is benedict as he was very helpful. Don't hesitate to visit this hotel, the beds were very comfortable and have a good night's sleep. Thank you to the team at the hotel.

Main gripe lack of storage. No hooks in bedroom or bathroom to keep wet items separate. Stayed for 6 nights and lived out of suitcases for 3. Only 3 hangers in small wardrobe. Not enough for 2 people. Took several complaints and 3 days to get more.

This hotel was quite an interesting experience as it was rather busy but there was no staff on site to manage the place. Instead you are suppoed to let yourself into your room by entering a personal code into the keypad beside your room door and that is where we ran into a problem. We had booked two rooms in this hotel for two nights thinking that we could arrive late (19:00) and put our bags in our rooms and hit the town for a bite to eat. We had booked this via Trip.com and they had only given us a reservantion number which is usually just fine if you can show that to hotel staff upon arrival. However since there was no staff to take us onboard we stood there not having a roomnumer nor an entry code nor any clue as how to find out how to get to our rooms. To cut a long story short (the onboarding proces took 90 minutes in total by which time we had missed our window of opportunity to go and get a bite to eat) we found a phone number where we were greeted by a remote staff member who led us through the check-in proces so that in the end we did get two room numbers (albeit seperated by three storeys) and codes to unlock the rooms so we were very grateful for this staff members' help. Trip.com on the other hand left us stranded on the pavement. The rooms were both very modern and pleasant with tea and coffee making facilities and even a kitchette for boiling an egg or perhaps make a simple dish. Nice bathrooms too. And the are situated right opposite the Olympic Park and a very convenient shopping centre with an ALDI.

The hotel is easy to access, a little outside the old town, so a easy parking. The breakfast is complete and free of exaggeration in the Greek restaurant. It turns in continuous and is noisy at such point that we have to remove the control card of the electricity of the room to stop it. The bathroom has problems of ergonomics, paper looper malplacement donc on s'y touches, the window of the shower too short so on wet everywhere... The space between TV and bed is insufficient, We are also hitting TV. The breakfast is made in the nearby Greek restaurant, and the 'mariy baths didn't hold' the eggs made the big dive, but they don't put any other... In the view of all this it's too expensive for what is proposed.

Wow. The Service was simply amazing. We travelled with a little child. The staff arranged a nice crib for our baby, the foldable type but with its own clean cushion, bedsheets and towels. The hotel’s design is simple, our room was super clean, it smelled nice and it had a nice warm temperature. We are super happy to have stayed here and congratulate the management and employees for their customer centered service.