Qingmu Platinum Hotel (Nanjing Xinjiekou Subway Station Youyi Square) Reviews
Qingmu Platinum Hotel (Nanjing Xinjiekou Subway Station Youyi Square)
1st Floor, B Tower, Youyi Plaza, No. 27 Hanzhong Road, Qinhuai District, Nanjing, Jiangsu, ChinaView hotel details
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Guest Reviews of Qingmu Platinum Hotel (Nanjing Xinjiekou Subway Station Youyi Square)
9.1/10
Good
989 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.1
Amenities9.0
Service9.2
Cleanliness9.2
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All reviews(989)
Positive reviews(940)
Reviews with photos/video(413)
Easy to get around(133)
Delicious breakfast(115)
Friendly front desk staff(98)
Close to metro(57)
Convenient location(53)
Average sound insulation(51)
Loved the view(16)
Delicious buffet(7)
Negative reviews(49)
Guest User
Smart Superior Room (Double Bed)
Stayed in Apr 2026
Travelling with friends
2 review
2.0/10
Posted on May 4, 2026
The hotel environment was really dirty. There were hairs on the shelves, and to top it off, the soundproofing was terrible. I was woken up by a group of kids in the morning. Last night was absolutely terrifying. A strange man came by, spewing profanity, verbally abusing us, frantically banging on our door, and later violently smashing it. As he left, he continued to hurl insults. We three girls were scared to death. How does this hotel's security even work? Shouldn't the hotel give us an explanation for this?!?!
Original textTranslated by Google
Response from Property: 親,看到您的點評,我們很傷心沒能給客官您滿意的入住體驗,這是我們最大的遺憾。您的誠懇評價是對酒店不斷進步的鞭策,我們期待您的再次光臨,一定會給您更好更滿意的入住體驗,會讓您感受到我們的誠意,也會讓您看到酒店的我們是在不斷的努力進步。酒店的我們始終會以更好的服務來迎接每一位客人,最後祝您生活愉快,感謝您的真誠評價,真心希望您能夠再次入住來感受我們的進步。
Guest User
Smart Room (Double Bed)
Stayed in Mar 2026
Couple
4 review
7.7/10
Good
Posted on May 4, 2026
Pretty good, I'll come again next time.
Original textTranslated by Google
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Guest User
Smart Platinum Twin Room
Stayed in Nov 2025
Other
6 review
10/10
Outstanding
Posted on Dec 30, 2025
The room was really great, clean, and hygienic, and the location was super excellent.
**Facilities:** Well-designed with a smooth flow.
**Hygiene:** The cleaning staff did a very thorough job.
**Service:** The front desk service was excellent. Even though I had to wait in line for a bit, the positive attitude of the staff made the wait much less anxious. Thumbs up!
I'll definitely come back again if I have the chance.
Original textTranslated by Google
6/8
Response from Property: Dear Guest, Greetings! Our hotel is located in a commercial area, offering unparalleled convenience for guests' dining, accommodation, sightseeing, entertainment, and shopping. Our friendly staff will ensure a smooth and enjoyable stay. Please feel free to contact the front desk with any questions you may have during your stay. We prioritize creating a joyful and comfortable stay for our guests. We strive to touch your heart with our warm and attentive service. We hope to earn your 5-star review next time through our continuous efforts! Welcome!
ZhuminjieM7
Smart Deluxe Room (2 Beds)
Stayed in Nov 2025
Travelling with friends
29 review
4.0/10
Posted on Dec 12, 2025
The basic facilities are okay, and breakfast is decent. It's also pretty convenient to get around by subway.
Waiting a long time for the elevator is one thing, and the trash not being emptied is another, but what really got me was asking for the room to be cleaned again. A guy came in with a cigarette in his mouth and just changed the trash bag! That's just ridiculous. This level of management brings their score down to the absolute lowest. 😠
Original textTranslated by Google
Response from Property: Dear guest, we are very sorry to have been unable to provide you with a satisfactory stay after reading your review. This is our biggest regret. Your honest feedback is an encouragement for the hotel to continuously improve. We look forward to your next visit and will definitely provide you with a better and more satisfying stay, allowing you to feel our sincerity and see that the hotel is constantly striving to improve. We will always welcome every guest with better service. Finally, we wish you a happy life and thank you for your honest review. We sincerely hope you can stay again to experience our progress.
Yangyunvwu
Smart Deluxe Room (2 Beds)
Stayed in Nov 2025
Other
3 review
10/10
Outstanding
Posted on Dec 13, 2025
Our check-in was delayed by two hours, but there was no extra charge.
Original textTranslated by Google
Response from Property: 尊敬的賓客:您好!一次偶然的機會,我們遇見了您,一次偶然的機會,您選擇了我們,生命中有太多的選擇,您的每一次選擇都是一種緣分,感謝緣分讓我們與您相識,您的貼心,您的關懷,定會收穫一生的温暖。期待與您再次相逢!
Guest User
Smart Deluxe Suite
Stayed in Feb 2025
Family
3 review
9.5/10
Amazing
Posted on Mar 9, 2025
The hotel rooms were great and clean.
But there were only three unsynchronized elevators serving 29 floors.
The hotel is also under renovation at the moment so it was noisy in the morning past 8am.
The service was great though, they even allowed us late checkout past 2pm which we're grateful for!
Will consider this place the next time we're in Nanjing.
Response from Property: Dear guests: Hello! Thank you very much for your support and recognition of Mumu. Everything we do is to bring a different holiday experience to every guest. We are really touched to see your satisfaction and affirmation. We will continue to work hard and be ready for you to come back at any time. I wish you always smile!
LXYBL
Smart Room (Double Bed)
Stayed in Jul 2025
Solo traveller
36 review
9.0/10
Great
Posted on Aug 25, 2025
The location is very central being in the downtown area and next to the subway/malls. Although the fixtures and design of the room looks new, I don't really like having all the lights tied to a electronic system that's somewhat confusing to set. Otherwise, it's a good place to stay for the price.
Response from Property: 尊敬的賓客,感謝你下榻清沐鉑金酒店。很高興看到您對酒店地理位置、衞生狀況和服務質量的好評。酒店毗鄰德基廣場、新街口購物中心,吃喝玩樂影院,一應俱全。酒店的餐品眾多,也為客人提供高品質的餐飲服務,歡迎您的下次體驗!
Tan Wei Ching
Smart Deluxe Room (2 Beds)
Stayed in Mar 2025
Travelling with friends
43 review
6.0/10
Posted on Jun 26, 2025
The time we check in they are under renovation and dusty everywhere. This hotel building is actually sharing building with others property and lift will be crowded especially during people going to work and after work.
The breakfast is not much choices.
Overall I don't like this kind of sharing building hotel
Response from Property: 親,看到您的點評,我們很傷心沒能給客官您滿意的入住體驗,這是我們最大的遺憾。 您的誠懇評價是對酒店不斷進步的鞭策,我們期待您的再次光臨,一定會給您更好更滿 意的入住體驗,會讓您感受到我們的誠意,也會讓您看到酒店的我們是在不斷的努力進 步。酒店的我們始終會以更好的服務來迎接每一位客人,最後祝您生活愉快,感謝您的 真誠評價,真心希望您能夠再次入住來感受我們的進步。
suhana choo
Smart Deluxe Room (Double Bed)
Stayed in Mar 2025
Travelling with friends
12 review
9.5/10
Amazing
Posted on Apr 14, 2025
My first time staying here and all my friends love it. Very good location. Only problem subway Line 1 and 2 dont have escalator or lif to go down. The elders need to carry their.luggage down so many steps.
Response from Property: Dear guest: Hello! Thank you for your trust in the Qingmu brand! Thank you for your generous praise and strong recommendation! Qingmu is your most beautiful and warmest home in Nanjing. Remember to come back often when you have time!
Guest User
Smart Room (Double Bed)
Stayed in Feb 2025
Travelling with friends
2 review
8.0/10
Very good
Posted on Apr 8, 2025
The room is spacious with table as well and good amenities and facilities. The only downside is renovation is on going so the lobby is quite messy
Response from Property: 尊敬的賓客:您好!非常感謝您的入住與讚賞!很高興能為您的出遊帶來美好的時光。 您的讚賞給予沐沐很大的鼓舞,也是沐沐進步的動力,沐沐會繼續保持熱忱,致力讓每 一位賓客享有賓至如歸的入住感受,熱切期待您的再次光臨!歡迎您再回來體驗,祝生 活愉快
Anonymous User
Smart Platinum Twin Room
Stayed in Feb 2025
Couple
19 review
10/10
Outstanding
Posted on Mar 27, 2025
We arrived at the hotel earlier than the check-in time and were pleasantly surprised with a free upgrade—many thanks to the assistant manager! The reception provided hot tea and small travel essentials like hand cream, makeup remover, and plasters. The room was spacious and well-appointed, with smart room control and toilet.
Breakfast was excellent, served on the 28th floor with stunning views.
However, there were two downsides. First, the hotel rooms are on the 26th-28th floors, and the small lift can be slow and crowded. Second, the air conditioning is controlled by the building management and turns off every 10-15 minutes (not sure if everyone is facing the same issue or just me), requiring manual reactivation. I even found myself sweating during the night :(
Overall, it was a great stay!
Response from Property: 尊敬的賓客:您好!很高興您選擇入住清沐鉑金酒店,看到您的評價沐沐頓時呆懵了!沐沐這邊地處繁華地段,有着都市的熱鬧和方便,酒店自助早餐品種豐盛,美味可口。家,是避風的港灣,是温馨的小窩,是温暖身心的一隅。有愛才是家,沐沐一直希望會用自己的貼心和暖心,成為您心中的那個家外之家,期盼您的下次回家!
Guest User
Smart Superior Room (2 Beds)
Stayed in Jan 2025
Travelling with friends
3 review
7.5/10
Posted on Apr 1, 2025
Good location but was under construction. The breakfast was quite good.
Response from Property: 親,看到您的點評,我們很傷心沒能給客官您滿意的入住體驗,這是我們最大的遺憾。 您的誠懇評價是對酒店不斷進步的鞭策,我們期待您的再次光臨,一定會給您更好更滿 意的入住體驗,會讓您感受到我們的誠意,也會讓您看到酒店的我們是在不斷的努力進 步。酒店的我們始終會以更好的服務來迎接每一位客人,最後祝您生活愉快,感謝您的 真誠評價,真心希望您能夠再次入住來感受我們的進步。
Changyun Song
Smart Deluxe Room (Double Bed)
Stayed in Jul 2023
Couple
2 review
9.5/10
Amazing
Posted on Aug 28, 2023
Great location, clean room, good service, free water and even provide free drinks in fridge. Good taste breakfast, located right above the subway station and shopping mall, overall highly recommended and value for money!
Response from Property: 尊敬的賓客:您好,感謝您的點評!酒店提倡“用心服務”,我們正在用心發現可以給您提供服務的機會,給您提供更滿意、更舒適的休息環境!您的滿意就是我們的追求!期待您的再次光臨。!
Guest User
Smart Platinum Twin Room
Stayed in Oct 2025
Family
22 review
9.2/10
Great
Posted on Nov 29, 2025
It's pretty good. It's only 100 meters from the subway, so it's very convenient to go anywhere. There's also a food festival nearby, making it convenient for eating, staying, and transportation. The hotel environment and facilities are decent, and the buffet breakfast is also good.
Original textTranslated by Google
Response from Property: Dear Guest, Greetings! Thank you so much for your patronage and appreciation of Qingmu! Our journey forward never stops. For your trust, we will persevere even more. Qingmu Platinum Hotel will always stand tall in this city, awaiting your arrival! See you there! Wishing you happiness and joy! ^_^
Guest User
Smart Room (Double Bed)
Stayed in Sep 2025
Couple
11 review
10/10
Outstanding
Posted on Nov 26, 2025
It's conveniently located right next to Xinjiekou Station, the rooms are clean, and I think it's great value for money! The shared washing machine and dryer are free, and detergent and plastic bags are provided. I was also happy to find that the juice in the refrigerator was free in addition to water.
The hotel entrance was hard to find, and I got lost for a while. It's not the department store entrance, but the hotel entrance is at the back left as you exit the station. If only that entrance had been easier to find, it would have been perfect.
Original textTranslated by Google
Response from Property: Dear Guest, Greetings! It was by chance that we met you, and by chance that you chose us. Life offers so many choices, and each one is a kind of destiny. We are grateful for the destiny that brought us together. Your thoughtfulness and care will surely bring us warmth for a lifetime. We look forward to seeing you again!