Mercure Hotel Vientiane City, Nantong North Street

It is very close to Vientiane City, very close to the train station, very close to the zoo and 365 Children's Paradise, and parking is free. The room is clean, equipped with a small refrigerator and three free drinks. The breakfast is rich in variety and tastes good, especially the noodles. The service was really good. One of the two room cards was accidentally lost by a child, and the front desk replaced one for free.

The hotel is newly opened, the overall facilities are very new, and the price is very attractive. Suggestions: 1. I booked two rooms of the same type, and then one of them probably had no room. He said he upgraded me without notifying me in advance. After all, I booked two rooms of the same type in advance to take care of each other on the same floor. There was a lack of Active awareness. 2. The negotiation process at the front desk was not very pleasant. The lady who handled the hotel just said that there was no room and there was no other way. Instead of thinking about solving the problem, in the end, after my argument, I adjusted the room type to be on the same floor. You see , won’t this solve it? Lack of proactive consideration for customers. 3. Other staff are very nice and proactively help find purifiers and so on. It's a newly opened hotel. It still smells a little like wood when I sleep at night. I have a sensitive nose. 4. The breakfast is good, beyond expectations! The service attitude was also very good. I was given a bag of fruit before I left and I remembered that my son was allergic to oranges and didn’t put any oranges in! Good review! Overall, considering the price and location, there are no shortcomings. The rooms are adequate, after all, they are new. Even though there was some unpleasantness in the process, I still give it a five-star review!

Facilities: The new decoration is worth experiencing Hygiene: The newly renovated hotel is clean and hygienic Environment: Located near Wanxiang City, it is very convenient to eat, play and go anywhere Service: good attitude Welcome gift: prepare lollipops for the children, and free homemade milk tea and fruit tea Breakfast: There are many varieties and the taste is good

The hotel service is very considerate. It is equipped with a gym and a laundry room. The clothes are clean. It is very good. The rooms are all intelligent, the TV screen is super large, and there are all kinds of movies and TVs.

The environment is very good, all kinds of facilities are complete, there is a gym and you can exercise, and the homemade small drinks taste very good! The key point is to give special praise to Ms. Yin Mingxing at the front desk. She is beautiful and kind-hearted. I have a lot of luggage, and she took the initiative to help me with my luggage. The service was done with a smile throughout the process. She is very professional and makes people feel very comfortable. It is worth recommending. I will stay here again next time I come to Nantong!

The room is well decorated, clean and tidy. The breakfast is also great. The price/performance ratio is high. I am very satisfied. Opposite is Vientiane City and very close to Nantong Railway Station!