Crystal Orange Nantong Wenfeng Plaza

Crystal Orange Nantong Wenfeng Plaza Reviews

Crystal Orange Nantong Wenfeng Plaza

23rd Floor, Building 6, Wenfeng City Plaza, 1Hongqiao Road, Wenfeng Street, Chongchuan District, Nantong city Jiangsu Province, Chongchuan District, Nantong, Jiangsu, ChinaView Hotel Details
Crystal Orange Nantong Wenfeng Plaza
Crystal Orange Nantong Wenfeng PlazaCrystal Orange Nantong Wenfeng PlazaCrystal Orange Nantong Wenfeng Plaza
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Guest Reviews of Crystal Orange Nantong Wenfeng Plaza

9.8/10
Perfect
1269 review
Verified reviews
Location9.8
Amenities9.8
Service9.8
Cleanliness9.8
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All reviews(1269)
Positive reviews(1261)
Reviews with photos/video(384)
Friendly front desk staff(124)
Delicious breakfast(100)
Well decorated(49)
Perfect for business trips(45)
Tasty coffee(28)
Close to metro(19)
Luxurious(8)
Loved the night views(7)
Negative reviews(8)
Kok Wei
Superior Room - With View (Double Bed)
Stayed in Apr 2025
Couple
3 review
9.0/10
Great
Posted on May 14, 2025
Hotel not far from Charity Museum Metro Exit 4. No direct walkway from hotel to Wenfeng Shopping Plaza, need to walk outside of the building to get into the Mall.
Response from Property: 美中不足,心有期盼!水晶會一如既往不斷前行,我們在前行的路上等您~
Cobin
Superior Double Room
Stayed in Feb 2025
Business traveller
28 review
10/10
Outstanding
Posted on Apr 28, 2025
Amazing hotel with friendly staff. Highly recommend to others!
Response from Property: 親愛的賓客:您好!感謝您的用心稱讚,您的鼓勵是我們前進的動力,但絕不止步於此, 晶致旅途,水晶相伴,期待與您的再次相遇!
Kelixinanegeersuqin
Superior Double Room
Stayed in May 2024
Business traveller
3 review
10/10
Outstanding
Posted on Jun 18, 2024
room very clean , have robot . very good
Response from Property: Thank you for your trust and support in Crystal~I hope our service will leave a warm impression on you and look forward to your next visit.
Cendahai
Deluxe Room (2 Beds)
Stayed in Sep 2024
Travelling with friends
1 review
9.5/10
Amazing
Posted on Oct 7, 2024
good!
Response from Property: 美中不足,心有期盼!水晶會一如既往不斷前行,我們在前行的路上等您~
Meiyoulinghundequwei
Panoramic Queen Room
Stayed in Apr 2024
Family
208 review
1.0/10
Posted on May 26, 2024
It has no special characteristics, just like other oranges. After checking in, I asked the waiter to bring 4 bottles of water. The front desk clerk questioned me and asked, can I drink that much water? Said there were two bottles in the refrigerator in the room. I said I drink a lot of water and asked for a few more bottles before they gave me water. Suddenly the whole room had a power outage in the middle of the night, which scared the children. I called the front desk and the front desk turned on the electricity. The hotel had a man-made power outage problem, and no one responded. I feel very, very bad! Very annoying!
Original TextTranslated by Google
6/8
Response from Property: I'm sorry to bring you a bad check-in experience. Regarding your feedback, the waiter will explain to you: 4 bottles of 500ml mineral water in the hotel are free every day! If you need to send a few more bottles on the same day, there will be an additional charge. However, for the special reasons you mentioned, the hotel partner will still send you a few more bottles for free! As for the power outage in the middle of the night, it is not a man-made power outage, it is an uncontrollable failure of the hotel's guest control system! I sincerely apologize to you for scaring the child because of this accident! We hope you will give us another chance to make corrections and we look forward to seeing you again!
Guest User
Panoramic Queen Room
Stayed in Mar 2024
Business traveller
12 review
10/10
Outstanding
Posted on Apr 29, 2024
The room is very big, the view is unbeatable, the facilities are very exquisite, the bedding is comfortable, and bottled water is delivered in time to make tea. I will stay here again next time
Original TextTranslated by Google
Response from Property: Thank you for your encouragement and recognition of our employees. We insist on simplicity and authenticity in service, return to the beginning, and pay attention to the needs of customers. Your satisfaction is our persistent goal, and we look forward to seeing you again!
Zhangtieniu001
Deluxe Room (2 Beds)
Stayed in Feb 2024
Travelling with friends
6 review
10/10
Outstanding
Posted on Apr 1, 2024
Very satisfied, great location, new decoration, very satisfied with the service attitude, ice cream and booths for rest in hot weather
Original TextTranslated by Google
Response from Property: No matter where you can see or not, we at Crystal will serve you with the most dedicated attitude and the most positive enthusiasm. We are only looking forward to our next meeting. Crystal is always here. ——Hospitable Crystal~~~.
lawceo
Superior Room - With View (Double Bed)
Stayed in Feb 2024
Business traveller
15 review
10/10
Outstanding
Posted on Mar 20, 2024
Full of surprises, all the experience is in the details. First, we didn't arrive late at night, so we called to confirm when we would arrive. Second, we checked out early in the morning. We returned to the lobby to sit because we were on a business trip and had nowhere to go. They welcomed us very warmly and provided warm mineral water (it was cold). Third, we forgot our small bag in the lobby when we left, but the waiter recognized us and called us and left it at the front desk.
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Response from Property: It is our honor to provide you with the best service. We will keep it up and sincerely look forward to your visit again. Inspire a colorful life and experience exquisite life. Crystal Nantong Wenfeng Hotel wishes you a beautiful day every day!
Guest User
Deluxe Room (2 Beds)
Stayed in Jan 2024
Business traveller
187 review
10/10
Outstanding
Posted on Feb 23, 2024
The front desk service is warm, the room is clean and tidy, and the surrounding area is very close to the shopping mall. Very satisfied! There is a booth downstairs to rest!
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Response from Property: Satisfaction is just the starting point, surprise and touching are our pursuit, a journey of a thousand miles begins with a single step, I am very happy to meet you, and look forward to your next visit~~
billstone
Deluxe Room (2 Beds)
Stayed in Jan 2024
Family
1 review
10/10
Outstanding
Posted on Feb 13, 2024
Good location, convenient transportation, comfortable and sanitary rooms, enthusiastic service staff, willing to provide all kinds of help, the young man is very enthusiastic. The restaurant, gym and laundry room on the 7th floor are very convenient.
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Response from Property: All our joy comes from your affirmation. We will keep moving forward as always, be grateful for every encounter, and look forward to your choice again!
Guest User
Panoramic Queen Room
Stayed in Jan 2024
Couple
1 review
10/10
Outstanding
Posted on Feb 25, 2024
The room is very satisfactory, the service is in place, thumbs up, thumbs up, thumbs up
Original TextTranslated by Google
Response from Property: Every encounter in life is a great fate. Thank you very much for your support. I hope Crystal can spend a wonderful time with you in the future journey!
Ansonanshao
Panoramic Queen Room
Stayed in Jan 2024
Business traveller
22 review
10/10
Outstanding
Posted on Feb 7, 2024
The room is very clean, the service is warm and responsive, and you can drink coffee at the booth
Original TextTranslated by Google
Response from Property: There was no desert in the world. Every time Crystal misses you, a grain of sand falls from the sky, and the Sahara has been formed since then. Time is fleeting and everything changes, but Crystal is still here, looking forward to a wonderful encounter with you next time!
Windit
Deluxe Parent-child Room
Stayed in Dec 2023
Family
4 review
10/10
Outstanding
Posted on Feb 1, 2024
The hotel is very nice, the room is big, clean and tidy. Hot tea is provided when checking in, which is especially useful in winter, but it is inconvenient to take it to the room if you don't have time to drink it😅 The breakfast is also OK, there is a shopping mall, Haidilao and Bawang Chaji downstairs, which is very satisfying. The only drawback is that the elevator is a bit shaky, a little panic🤣
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Response from Property: There is a kind of praise that comes from words, and there is a kind of happiness that comes from satisfaction. The language of liking does not need too many gorgeous decorations, and the happy mood does not need too much laughter. Thank you for your liking, thank you for your satisfaction, and thank you for your support of the hotel. All the staff of Nantong Wenfeng Orange Crystal Hotel look forward to your visit again!
Guest User
Deluxe Room (2 Beds)
Stayed in Dec 2023
Family
2 review
10/10
Outstanding
Posted on Jan 28, 2024
As good as always, there are shopping malls around, and the transportation is relatively convenient. I will stay here every time I come! I like the big round table by the window, which is especially suitable for drinking tea. The environment is good and the service is thoughtful. I will come again next time, haha
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your recognition of us. As a mid-to-high-end brand hotel under Huazhu, Orange Crystal has always adhered to the advanced service concept and served every guest. At the same time, in addition to traditional high-quality services, we also pursue the use of new technologies to serve guests, whether it is robots, self-service check-in machines, electric curtains, etc., these are the combination of technology and service. We will continue to work hard to make every stay of yours safe, assured and comfortable. Inspire a colorful life and experience exquisite life. Nantong Wenfeng Orange Crystal Hotel wishes you a beautiful day every day!
Guest User
Panoramic Queen Room
Stayed in Apr 2024
Business traveller
1 review
10/10
Outstanding
Posted on May 11, 2024
Very satisfied, very good
Original TextTranslated by Google
Response from Property: No matter where you can see or not, we at Crystal will serve you with the most dedicated attitude and the most positive enthusiasm. We are only looking forward to our next meeting. Crystal is always here. ——Hospitable Crystal~~~.