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Top rated hotels in Naples

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Residenza Scarlatti
4.5/518 Reviews
We spent a few days in Naples staying in this B&B, a very positive experience. New furniture, room and spacious, very clean and comfortable. A particular praise to Mrs. Valeria who with her solemnity, education, sympathy and gentleness has made our stay even more pleasant. We will surely return. Monica and Luciano
7th Floor Suite
4.5/548 Reviews
Best experience ever so far in Naples, we stayed at the suite for a long week end and we had a warm welcome from the owner, really polite and professional both of them explained to us how to for breakfast and they offered us to find us a transfer and book it for us from the hotel to the airport. We decided to stay to the structure the second time we visited Naples too as our experience was really positive. The room was clean and the location was perfect! Close to underground station, nice cafe and bars for quick local breakfast before your trip to this lovely city. Even at night we felt safe.
Villa San Martino
4.6/513 Reviews
I napoletani sono noti per la loro cortesia e per la loro accoglienza ma io sono capitata nell’unica struttura nella quale, evidentemente, i concetti di cortesia e di buona educazione sono sconosciuti. Nonostante avessi dato la mia carta di credito a garanzia della prenotazione e della stanza, sono stata disturbata entrambi i giorni di permanenza in struttura durante la colazione dal personale adibito alla stessa. Il primo giorno sono stata interrotta con il cappuccino in mano per sentirmi dire che avrei potuto pagare entro le 10 del giorno seguente, il che è già indice di totale incapacità di trattare i clienti. Dove si è mai visto in una struttura seria che i clienti vengano disturbati durante la colazione per ricevere informazioni sulle modalità di pagamento??? Sono stata educata e ho lasciato correre. Ma non è bastato. Il giorno della partenza, mentre stavo facendo colazione, sono stata sollecitata dal personale adibito alle colazioni a recarmi in reception per il pagamento e, alla mia richiesta di poter terminare con calma la colazione, il predetto personale, anziché scusarsi per la cafonaggine dimostrata, ha insistito sulla necessità di rivolgermi subito al collega in reception per il pagamento… evidentemente mi ha ritenuto persona capace di “fuggire” senza pagare… Trovo quanto accaduto inqualificabile e inaccettabile, tanto più in una struttura che, anche per i prezzi praticati, pretenderebbe di qualificarsi (pur non avendone minimamente i requisiti) quale “relais” di charme. Suggerisco alla proprietaria della struttura di selezionare con più accuratezza e attenzione i propri dipendenti e, soprattutto, di pagare per sé e gli stessi dipendenti un corso di buona educazione e buone maniere, fondamentale tanto più per chi ha a che fare con il pubblico. Inoltre, rilevo come, anche considerati i prezzi applicati, il servizio fornito dalla struttura sia del tutto inadeguato, soprattutto per quanto attiene alla colazione: i prodotti messi a disposizione sono a dir poco dozzinali, la sala adibita alla colazione è di dimensioni ridottissime e il servizio pessimo (per poter liberare il tavolo e mangiare comodamente, ho dovuto provvedere io a sparecchiare, liberandolo da piatti e da un vassoio lasciato dal cameriere). Un’ultima notazione: è inaccettabile che in una struttura con questi prezzi non sia consentito lasciare i bagagli in custodia dopo il check out, visto che i bagagli verrebbero lasciati “dietro la scrivania” in reception ma senza alcuna sorveglianza (non vi è infatti una persona dedicata alla reception). In conclusione, si tratta di una struttura presso la quale non tornare e assolutamente da non consigliare.
Casa Valeria
4.7/57 Reviews
There is no problem that Valeria cannot solve. We arrived very late, about 2 .am., but her driver Alessandro picked us up with a smile. Valeria greeted us upon arrival. The zipper on our backpack broke, so Valeria gave us 2 giant safety pins and advice on where to get a new one. She always made sure we were headed out for our day's trip in the right direction. The day of our departure, it poured rain and we thought that was our biggest problem. Valeria informed us of a public transport strike so, at great effort, she managed to find us a taxi. Not easy as all Naples was doing the same thing. All this AND a splendid breakfast, spotlessly clean room, quiet street, lovely neighborhood. Apartment beautifully decorated.
Weekend a Napoli
4.4/546 Reviews
This is an outstanding choice of accommodation for visiting Vomero Hills & the nearby Naples. Paolo & Patrizio offer the most attentive service and help I have ever encountered; and they not only arranged our transfers but sourced us opera tickets that we couldn’t book from the U.K. The accommodation is very nice, spotlessly clean and it is a short walk to wonderful restaurant and I’ve cream parlours. Naples is a quick ride by metro. I would highly recommend this property - we will be back next year.
Chez Anna B&B - Adults Only
4.6/537 Reviews
I have just returned from a 5 night stay at Chez Anna with my parents. First thing to mention is that the B&B is family run by Franceso, Maria and their son Allesandro, all of whom are extremely helpful and go out of their way to make your stay enjoyable. Maria is extremely knowledgeable about Naples and the surrounding area and gave us lots of advice for things to see and do and places to eat. The B&B itself is in a fantastic location in Vomero district of Naples, surrounded by shops, cafes and bars and a two minute walk from the nearest metro station where you can get the metro to all the main areas of this beautiful city. The rooms are modern, comfortable and extremely clean. They are cleaned daily and fresh towels provided. Despite being in a bustling area we did not hear any noise when in our rooms at night and all had a very comfortable nights sleep every night. Breakfast is fantastic also with lots of nice pastries, cakes, toasties, fresh fruit, yoghurt freshly squeezed orange juice and of course, coffee! All enjoyed in the company of Francesco and Maria and other guests. Was nice to be sat around a big table and chat with the lovely hosts and other guests each morning. All in all we had a brilliant stay at Chez Anna and will definitely return. I would highly recommend to anybody wanting to visit the lovely city of Naples.

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