Guest User
February 22, 2024
My experience at the Hotel Emperor Palms in Karol Bagh was absolutely horrendous and could be described without exaggeration as a nightmare. I had the misfortune of being accommodated in one of the worst rooms in this hotel. Upon entering the room, I was hit by a musty stench that nearly knocked me over. It felt like stepping into a damp cellar, not a hotel room. Mold was spreading everywhere on the walls and ceilings, as if it had conquered the room. It was disgusting and definitely not the sight one expects when entering a hotel. The thought of having to sleep there was simply revolting. The dirt and filth that had spread everywhere only intensified the feeling of despair. It was evident that no cleaning crew had entered this room for months. Dust and dirt covered every corner, and I felt like I was in a scenario from a horror movie. Breakfast was another ordeal. The food looked like it came from a post-apocalyptic kitchen. The taste was so disgusting that I wonder if the cooks had any idea what they were preparing. The dishes and utensils were so dirty that I could barely bring myself to touch them. I skipped my breakfast entirely and fled the hotel hungry. The staff seemed as disinterested and indifferent as the conditions of the hotel. My complaints were ignored or shrugged off, as if mold, stench, and filth were part of the normal ambiance. My stay at the Hotel Emperor Palms in Karol Bagh was an absolute fiasco and lowered my expectations of hospitality to a new low. I can only describe this hotel as a den of horrors and strongly advise against setting foot there. It is a place best avoided if one wants to preserve their health and sanity.