Doubletree by Hilton Hotels in New York

Honestly, room was smaller than expected. The only good point about this room is the location as it’s 5-10 minutes away from Time Square. For its price honestly i feel is a pricey. Just know you’re only paying for the location and not the room.

As a family, we chose and booked this hotel because it was supposed to have a spa area and a pool. When we booked, we were only told after checking in and paying in full that the pool and spa area were not active. However, we cannot cancel the booking. The cancellation would cost more than the amount paid. We paid almost €1200 for 3 nights and that was without breakfast, although breakfast was included in the booking. The hotel is also very noisy because it is on the highway. Even on the seventh floor we had the feeling that cars were driving through the room. Room service was only in the room once between September 25th and 29th to clean and change the towels, and that was one day before departure. We had towels from our vacation that we used. On the whole, the staff were friendly but not helpful. I cannot recommend the hotel with a clear conscience, especially if you specify a pool as a criterion but don't get one for the high price. I can only hope that the rating is visible to everyone.

Service was great but my daughter left her headphones in the room and we called lost and found right after we checked out and no one returned my call. Had to call like 4 times and when I was able to finally talk to a concierge they said that there were not there!

Would definitely recommend this hotel for it's convenient location, within 5 mins walk of Newport Path station and nice neighbourhood. Easy to get to and from Manhattan without the price tag of more central hotels. Our room was comfortable, clean and spacious and perfect for a family stay with children. All the staff were friendly and helpful and it was nice to come back to a refreshed, clean and tidy room after a long day of sightseeing.

Great location for transit flight stopovers. The shuttle service to the airport was very good.

Location is a bit far from main metro but that can be compensated with Lyft ride which is just abt $6usd to the metro...we chose here given the rate of stay is so much lower than in Manhatten. Room wise is very decent and clean. Amenities were lacking ie toothbrush / paste and bathroom slippers which will be a plus point if provided. The hotel is next to some Industrial building and there's sensors within the room to monitor Carbon Monoxide which. Personally stay here only if u are on budget and wana balance ur your long stay in NYC. There's no eateries nearby and nearest are small shops which need about 10mins walking. The good thing is hotel does provide snacks / hot n iced water at lobby and for breakfast time - they provide free pastries, fruits and coffee / tea.

Things are very expensive in New York, and the rooms you can book at this price are not very big. There is only a little space left after putting the double bed, and the window can see the wall of the opposite building. It takes about 10 minutes to walk to Times Square, which is not very close. But it's very close to the Penn Station subway station, which takes 3-4 minutes to get there. It's not far by subway to reach Manhattan's attractions. The hotel is in the center of Manhattan. Two bottles of water were provided when we checked in. We stayed for 4 nights, but they couldn't provide them after that. They said they would charge $5.50 for each bottle. There is room cleaning service every day, and I left a tip beside the bed.

Very close to the airport, if you are a business friend, do not want to go into the city, it is very convenient. Hygiene, environment, service are all OK. The parking lot is a bit small, but there is parking for guests, which is still very convenient.

It was clean and well located, but I was assigned to a room where the window was completely blocked by a machine, so I couldn't open the window the whole time I was there, and there was no ventilation, and no light came in, so it was hard to tell if it was day or night.

The location is super good, just across the street from Maddison Square, there are many shops to eat and buy nearby, and Times Square is only a 15 minute walk. Manhattan's central location is very good value for money at this price point. I booked a double room, Queen size bed mattress is softer, I personally no problem. The facilities are acceptable, after all, it is a big brand hotel. Will consider staying next time.