Holiday Inn Express New York City Times Square

Holiday Inn Express New York City Times Square Reviews

Holiday Inn Express New York City Times Square

343 W 39th St, New York, New York State, 10018View Hotel Details
Holiday Inn Express New York City Times Square
Holiday Inn Express New York City Times SquareHoliday Inn Express New York City Times SquareHoliday Inn Express New York City Times Square
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Holiday Inn Express New York City Times Square Guest Reviews

3.8/5
Good
56 review
Verified reviews
Location3.9
Amenities3.4
Service3.9
Cleanliness4.1
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All reviews(56)
Positive reviews(45)
Reviews with photos/video(8)
Great location(14)
Friendly owner(6)
Amenities were average(5)
Negative reviews(11)
New-Luxe Travel And Tours
Standard Two Double Room
Stayed in Oct 2024
Travel with friends
10 review
5.0/5
Outstanding
Posted on Dec 9, 2024
- Excellent Service: "The staff was amazing. They went over and beyond to help make our stay enjoyable" ¹. - Perfect Location: "Took advantage of the downtown location to walk to dinner, check out a couple galleries, and have drinks" ¹. - Luxurious Experience: "Gorgeous building, high-quality rooms, and high-quality service"
Guest User
Standard King Room
Stayed in May 2024
Business travellers
2 review
3.7/5
Posted on Jun 20, 2024
We should be able to accumulate IGH points while booking.
WorldWideTraveler
Standard Two Double Room High Floor
Stayed in Nov 2023
Family
10 review
2.0/5
Posted on Dec 23, 2023
Won't ever stay here with the family again, for the following reasons: 1. Room is very small 2. More than 32 floors but with only 2 lifts 3. Location is walkable to Times Square and 42nd St Metro, but there's always people smoking **** outside 4. No mini fridge to store your own food 5. No self laundry facility The staff are nice though.
Dayoung Seo
Standard King Room High Floor
Stayed in May 2022
Business travellers
2 review
4.7/5
Amazing
Posted on Jun 23, 2022
Good hotel. Breakfast was okay. Cereal fruits toast. Room was old but clean
Guest User
Standard Two Double Room
Stayed in Jan 2025
Family
4 review
3.5/5
Posted on Feb 12, 2025
One of the mattresses in the room collapsed. I wanted to change rooms but found that the mattress in another room also had problems. I was not allowed to change it again and was told to repair it. After the maintenance, I was asked to wait in the room, but no one came to repair it after waiting for an entire afternoon. So what? I slept like this on a sagging mattress for four nights. The only thing is that the hygiene is cleaned in time. I didn't take a photo of the room, but the rest was unremarkable.
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Xiaopaoge
Standard Two Double Room
Stayed in Dec 2024
Family
27 review
3.7/5
Posted on Jan 25, 2025
The location is OK, but the room is too small, you have to stand to eat when you unfold your luggage
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Guest User
Comm Mobility Accessible Queen Room with Roll in Shower
Stayed in Dec 2024
Business travellers
1 review
2.7/5
Posted on Jan 19, 2025
The facilities are old, the rooms are small, and the breakfast options are limited, but the staff's service attitude is very good.
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Guest User
Standard King Room
Stayed in Nov 2024
Family
4 review
2.5/5
Posted on Jan 5, 2025
The facilities are too old, the room is very small, the elevator is small, it takes a long time to go up and down the stairs, and the breakfast is too crowded, so you often have to take it to the room to eat. It may be because it is New Year's Day, which is understandable.
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Guest User
Standard King Room
Stayed in Aug 2024
Business travellers
2 review
5.0/5
Outstanding
Posted on Sep 30, 2024
Good location, 5 minutes walk to Times Square
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Guest User
Standard King Room
Stayed in Nov 2024
Solo travellers
1 review
2.5/5
Posted on Dec 4, 2024
If you can live on a low floor, you must live on a low floor! ! The elevator is very, very hard to wait for! The wait for one trip is about 20-30 minutes.
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Guest User
Standard Two Double Room
Stayed in Oct 2024
Business travellers
6 review
5.0/5
Outstanding
Posted on Nov 24, 2024
The location is great, right in the city center, the service is good, the only problem is that the room rate is too expensive, but there is no other way in the city center, there is no cheap one.
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Guest User
Standard Room
Stayed in Dec 2024
Family
2 review
1.2/5
Posted on Jan 6, 2025
2 elevators, 36 floors waiting for you. Even for breakfast you have to queue up….
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Happy go
Standard King Room High Floor with City View
Stayed in Oct 2024
Family
14 review
4.5/5
Great
Posted on Nov 4, 2024
Except for the price, there is nothing wrong with it. The breakfast is quite rich, the room is small but well-equipped. The location is excellent, and you can walk to Times Square and Central Park very close.
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Guest User
Standard Room
Stayed in Feb 2024
Solo travellers
9 review
2.2/5
Posted on Mar 20, 2024
Checked in on March 12th and checked out on March 14th. The deposit of $150 today on March 20th has not been refunded yet.
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Guest User
Standard King Room High Floor
Stayed in Jun 2024
Family
14 review
5.0/5
Outstanding
Posted on Aug 12, 2024
The location is very convenient. The subway station is very close. It is also very convenient to take a coach to New Jersey at the bus station next to it.
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